Customer Service Jobs in Washington DC

81,813 open positions · Updated daily

Looking for Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Washington DC area.

Teachers at Child Development Center at the Dept. of Labor

Company: KinderCare Learning Companies

Location: Washington, DC

Posted Nov 20, 2024

KinderCare Learning Companies, the first early childhood education provider to receive the Gallup Exceptional Workplace Award, offers a variety of early education and child care options. They emphasize the importance of teachers and staff in shaping children's futures. The role of a Teacher involves implementing curriculum, creating a nurturing environment, partnering with parents, and cultivating positive relationships with families. Benefits include competitive pay, discounted child care, health benefits, and more. KinderCare is an Equal Opportunity employer committed to diversity and inclusion.

Advanced Practice Provider, ER Geriatric Consult Service (GW Hospital)

Company: The George Washington Medical Faculty Associates

Location: Washington, District of Columbia

Posted Nov 19, 2024

The GW Medical Faculty Associates (MFA) is a renowned, not-for-profit, physician-led practice group, established in 2000. It is the largest independent academic physician practice in the Washington, DC metro area, with over 500 physicians and nearly 200 APP providers across 52 specialties. MFA providers are faculty members of the GW School of Medicine and Health Sciences, contributing to academic, research, and healing traditions. They maintain close ties with GWU and GWUH, collaborating with 12 area hospitals and extending their healthcare presence through community-based practices in DC, Maryland, and Virginia. A Geriatric Emergency Advanced Practice Provider position is available at GW University Hospital's accredited Geriatric Emergency Department, responsible for comprehensive care of older adults, patient evaluations, prescription writing, and supervising students. Strong problem-solving skills, quality improvement initiatives, and professionalism are required. Previous experience, NCCPA certification, and D.C. licensure as a Physician Assistant are necessary.

Configuration Management Support

Company: Guidehouse

Location: Washington, DC

Posted Nov 19, 2024

Guidehouse is seeking a Configuration Management Support consultant for a Department of State client. The role involves managing Configuration Items, collaborating with Software Engineers on change control submissions, and supporting the implementation of Zero Trust Architecture. The ideal candidate should have a Bachelor's Degree, one year of Configuration Management experience, and the ability to obtain a Secret Federal or DoD security clearance. The position offers a competitive salary range of $71,800.00-$107,600.00 and a comprehensive benefits package.

Shift Supervisor Trainee

Company: CVS Health

Location: Washington, DC

Posted Nov 19, 2024

CVS Health is offering a Shift Supervisor Trainee position, an entry-level role designed to prepare employees for higher-level supervisory roles. The role involves working effectively with store management and crews, supervising activities, and ensuring smooth store operations. The company emphasizes a human-centric approach to healthcare, focusing on personal, convenient, and affordable solutions. Upon successful completion of the training, trainees can be considered for Operations Supervisor or Shift Supervisor positions. The role requires deductive reasoning, analytical skills, and computer skills. The pay range is $18.25 - $26.00, and the company offers comprehensive benefits including medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, and education assistance.

Pediatric Gastroenterologist (Swedish Medical Group)

Company: Swedish Health Services

Location: Seattle, Washington

Posted Nov 19, 2024

Swedish Pediatric Specialty Care is seeking a full-time Pediatric Gastroenterologist to join their thriving practice in Seattle, Washington. The clinic offers a wide range of services including general pediatric GI consultation, a growth and nutrition clinic, an aerodigestive program, and a new metabolic syndrome program. The team treats inflammatory bowel disease both medically and surgically, and has a platform for transitioning IBD patients to adult GI. The position offers access to a state-of-the-art endoscopy center, opportunities for clinical research, and a healthy work-life balance. The compensation is between $249,658 and $353,821 per year, including potential incentives. Swedish Medical Group, part of Swedish Health System, is a comprehensive health network with a long history of excellence, operating five hospitals and over 115 clinics in the greater Seattle area.

General Manager 6 - Food

Company: Sodexo

Location: Washington, DC

Posted Nov 19, 2024

Sodexo is seeking a General Manager 6 - Food for Howard University in Washington, D.C. The role involves overseeing daily food service operations, achieving financial targets, and fostering strong client relationships. The ideal candidate should have leadership experience, culinary background, and proficiency in Sodexo's Food Management System. Sodexo offers a comprehensive benefits package including healthcare, 401k, and career growth opportunities.

Continuous Improvement - Strategy Execution Consultant (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Nov 20, 2024

Fannie Mae is seeking a Lead Associate for Continuous Improvement. The role involves collaborating with project leads on problem-solving and process improvement projects, contributing to data collection and analysis, generating presentations, and supporting the execution of solutions. The ideal candidate will have at least 4 years of relevant experience, strong communication skills, and proficiency in tools like Microsoft PowerPoint, Excel, Teams, and OneNote. A Bachelor's degree or equivalent is desired, along with experience in business process management, change management, and data analysis. Familiarity with Lean Management concepts and tools like Power BI, SharePoint, Visio, and Confluence is beneficial. Fannie Mae offers a flexible hybrid work environment and comprehensive benefits.

Cook - DC Public Schools - Cluster 7

Company: Aramark

Location: Washington, DC

Posted Nov 20, 2024

Aramark is seeking a passionate Cook to join their team. The role involves preparing a variety of food according to standardized recipes, experimenting with different cuisines, and maintaining a clean and safe work environment. The hourly rate of pay is $18.50, and Aramark offers comprehensive benefits including medical, dental, vision, and work/life resources. Essential qualifications include experience as a cook, knowledge of food preparation principles, and food safety regulations. The role may require physical demands and the use of Personal Protective Equipment (PPE).

SAS in Weis Markets – Full Time Retail Merchandiser

Company: Uline, Inc.

Location: Fort Washington, PA

Posted Nov 20, 2024

SAS Retail Services is seeking a Reset Merchandiser. The role involves handling product movement at retail, ensuring the latest products match the new plan. The company offers a competitive wage of $16.00 per hour, growth opportunities, and benefits that can be customized to meet family needs. The ideal candidate is detail-oriented, physically capable of lifting up to 25lbs, and has reliable transportation.

Pharmacy Technician

Company: CVS Health

Location: Washington, MI

Posted Nov 19, 2024

CVS Health is inviting applications for Pharmacy Technicians, emphasizing their commitment to human-centric healthcare. The role involves delivering compassionate care, managing pharmacy workstations, and ensuring regulatory compliance. New hires must complete a training program and meet state board of pharmacy requirements. The position offers opportunities for career growth and a range of benefits, including medical, dental, vision, 401(k), life insurance, disability benefits, and well-being programs.

Nurse Practitioner Endocrinology (Providence Medical Group - Eastern Washington)

Company: Providence

Location: Spokane, Washington

Posted Nov 19, 2024

Providence Medical Group at Sacred Heart Medical Center is recruiting a full-time nurse practitioner for their Endocrinology group, the only one in the region. The role involves working with an adult-only patient panel, enjoying a healthy work-life balance in sun-drenched Eastern Washington. The compensation is between $123,914 and $162,265 per year, with potential for additional incentives. Providence Medical Group, a nationally recognized healthcare organization, offers patient-centered care and partners with advanced hospitals in the region.

Food Service Worker - DC Public Schools - Cluster 5

Company: Aramark

Location: Washington, DC

Posted Nov 20, 2024

The Food Service Worker role at Aramark involves assisting with food preparation, maintaining cash and meal records, and ensuring high standards of quality, sanitation, and safety. The position offers a competitive hourly rate of $17.75 and comprehensive benefits including medical, dental, vision, and retirement savings plans. Key responsibilities include preparing quality food, maintaining accurate food storage, serving food according to schedules, adhering to food safety regulations, and keeping the work area clean and organized. The role may require physical demands and the use of Personal Protective Equipment (PPE).

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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