Customer Service Jobs in Washington DC

81,813 open positions · Updated daily

Looking for Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Washington DC area.

Legal Support Assistant

Company: Ballard Spahr LLP

Location: Washington DC

Posted Nov 19, 2024

Ballard Spahr is a renowned national law firm with a diverse group of mentors, colleagues, and friends. They offer a career growth opportunity for a Legal Support Assistant in their Washington DC office.

Privacy Risk Manager

Company: Meta

Location: Washington, DC

Posted Nov 19, 2024

Meta is seeking a Privacy Risk Manager with extensive experience in risk management, testing, and Meta Privacy functions. The role involves driving cross-functional engagement, monitoring regulatory policies, and communicating progress updates. The ideal candidate should be an experienced privacy professional, comfortable in high-pressure situations, and capable of pivoting quickly. They will partner with Meta's business and product teams to improve compliance and privacy-by-design integration into operations and product life cycles. The role requires proven project management skills, strategic priorities, and a history of delivering operational results.

Part-Time Seasonal Editor (Sales Associate), Washington DC

Company: Glossier

Location: Washington, DC

Posted Nov 19, 2024

Glossier is a beauty company that prioritizes community and customer experience. They seek an Editor to ensure product presentation, packaging, and care align with their mission. The role involves collaborating with the team to create seamless customer experiences, both in-store and online. The ideal candidate should have 2+ years of customer service experience, preferably in retail or hospitality, and a passion for creating memorable experiences. They must be adaptable, empathetic, and a strong team player, with a focus on operational excellence and adherence to safety standards.

Lead Internal Auditor - Capital Markets (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Nov 19, 2024

Fannie Mae is seeking a Lead Internal Auditor for Capital Markets. The role involves collaborating with business partners to assess process risks and controls, developing strategies for control assessment, and providing recommendations to support business objectives. The ideal candidate will have 4+ years of relevant experience, a degree in finance, accounting, or business administration, and professional certifications like CPA, CIA, or CFA. Knowledge of money markets, capital market classification, fixed income securities, derivatives, and risk management is required. The position offers flexibility and the opportunity to work in an inclusive, energizing environment.

Laboratory Assistant, Travel Group

Company: Kaiser Permanente

Location: Bellevue, Washington

Posted Nov 19, 2024

The Lab Assistant position involves performing pre-analytic phases of lab testing, including specimen collection and processing. Duties also encompass customer service, data entry, and maintenance tasks. The role requires knowledge of special specimen handling for specific patient groups and compliance with safety and accreditation requirements. Basic computer skills, good communication, and problem-solving abilities are essential. Preferred qualifications include recent phlebotomy or clinical lab experience.

Senior Finacial Analyst

Company: Aramark

Location: Washington, DC

Posted Nov 19, 2024

The job description outlines the role of a Senior Unit Controller at Aramark, responsible for financial and operating reports, analysis projects, and enforcing profit-maximizing procedures. The position offers a salary of $110,000 to $125,000, with potential for additional compensation. Benefits include medical, dental, vision, retirement savings, and paid days off. Key responsibilities involve financial planning, weekly/monthly reporting, audits, contract compliance, and client communication. The ideal candidate should have 4-5 years of financial experience, a degree in Finance or Accounting, and strong Excel skills. The role requires event-based hours, including evenings and weekends, and may involve physical demands and use of PPE.

Pharmacy Technician

Company: CVS Health

Location: Fort Washington, PA

Posted Nov 19, 2024

CVS Health is inviting applications for Pharmacy Technicians, emphasizing their commitment to human-centric healthcare. The role involves delivering compassionate care, managing prescriptions, and ensuring regulatory compliance. New hires must complete a training program and satisfy state licensing requirements. The position offers opportunities for career growth and a range of benefits, including medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, and more. CVS Health values accountability, caring, collaboration, innovation, and integrity.

Client Service Representative

Company: CSC

Location: Washington DC

Posted Nov 19, 2024

CSC is a global business that provides knowledge-based solutions to clients worldwide. They are hiring Client Service Representatives for their Motor Vehicle team, who will work directly with clients to provide solutions that help their business run smoother and smarter. The company offers competitive benefits, paid time off, and opportunities for growth.

Senior Named Account Executive, Washington DC, Maryland & Virginia

Company: Cloudflare

Location: Washington, DC

Posted Nov 19, 2024

Cloudflare, a leading company in the Internet infrastructure sector, is seeking a highly motivated Named Account Executive for a remote role based in Washington DC, Virginia, or Maryland. The role involves managing a set of large accounts, driving business partnerships, and leveraging Cloudflare's solutions for digital transformation. The ideal candidate should have 6+ years of experience in cloud networking and security, strong sales acumen, and the ability to build relationships quickly. Cloudflare is committed to building a better Internet, protecting free speech, and maintaining user privacy.

Bartender - NED's Club Washington DC

Company: Soho House

Location: Washington, DC

Posted Nov 19, 2024

Ned's Club Washington DC is a members' club located in a neoclassical building within President's Park. It spans three floors and includes a Rooftop Terrace, Loft Restaurant, Founder's Dining Room, The Library, Drawing Room, Gallery, and Conservatory. The club offers exceptional job opportunities for bartenders, with a salary of $14.00/hour plus gratuity, comprehensive benefits, and opportunities for career growth. Bartenders are expected to prepare and serve drinks, maintain a clean and safe environment, and engage with customers to provide exceptional service.

Senior Software Engineer - USDS

Company: TikTok

Location: Washington, DC

Posted Nov 19, 2024

TikTok U.S. Data Security (USDS) is a division of TikTok focused on enhancing data protection and content assurance for U.S. users. The company is seeking a Senior Software Engineer to join the Risk and Response organization within US Trust & Safety. The role involves developing tools, driving the Detection Engineering program, collaborating with other Trust and Safety teams, and identifying areas for automation. The engineer will work with React, Python, and Golang, and may be exposed to harmful content. TikTok values creativity, innovation, and a fast-paced, high-performing team environment.

Nurse Practitioner Gastroenterology (Swedish First Hill Campus)

Company: Swedish Health Services

Location: Seattle, Washington

Posted Nov 19, 2024

The Swedish Digestive Health Institute in Seattle, Washington, is recruiting a full-time nurse practitioner for its IBD team. This role offers outpatient care, access to cutting-edge clinical trials, and collaboration with various specialties. The position is at a state-of-the-art facility with growth opportunities and competitive compensation. Seattle, the city where the role is based, is known for its robust economy, arts scene, and high quality of life.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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