Customer Service Jobs in Washington DC

81,813 open positions · Updated daily

Looking for Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Washington DC area.

Pharmacy Technician

Company: CVS Health

Location: Washington, MI

Posted Oct 14, 2024

CVS Health is seeking a dedicated and caring Pharmacy Technician to join their team. The role involves delivering compassionate care to patients, managing pharmacy workstations, and ensuring all medication needs and regulatory compliance standards are met. The company offers a comprehensive training program, opportunities for career growth, and a competitive pay range. The ideal candidate should have attention to detail, strong communication skills, and the ability to work in a fast-paced environment.

Extended Day Counselor, Zone A, STA/NCS: 2024-3209

Company: The Headfirst Companies

Location: Washington, DC

Posted Oct 14, 2024

The Position Headfirst Summer Camp Extended Day (PMX) Counselors are responsible for bridging the gap between camper experience, families, and the aftercare partner. They act as capable communicators and problem-solvers, flexible in their responsibilities. The role involves escorting campers, tending to Headfirst Carpool policies, and collaborating with the Extended Day Coordinator. The schedule is from late June to mid-August, Monday to Friday, 12:00 pm – 6:00 pm, with pre-season training on select weekends. Compensation is $17 per hour. The counselors are part of the end-of-day customer service team, assisting with check-out and dismissal processes, and ensuring safety protocols are followed. They represent Headfirst for Families & Facility Partners, actively participating in camp facility and community care. The ideal candidate can work around small children, in hot and outdoor environments, and lift up to 30 pounds occasionally.

Radiology Intern|Mercy Wash MO

Company: Mercy

Location: Washington, Missouri

Posted Oct 14, 2024

Mercy is a healthcare organization that values compassionate care and exceptional service. They offer careers that align with individual skills and heart, as recognized by Modern Healthcare Magazine. The Radiology Supervisor role involves performing diagnostic radiology procedures under supervision, ensuring optimal image quality, and providing personalized care to patients of all ages. Mercy provides comprehensive benefits including health, vision, dental coverage, PTO, tuition reimbursement, and retirement funds. They foster a supportive community, encourage innovation, and seek candidates with a positive outlook, strong advocacy, and a commitment to delivering excellent care.

Desktop Support Technician

Company: Leidos

Location: Washington, DC

Posted Oct 14, 2024

Leidos is seeking a Mid-level Desktop Support Technician for a government site in Suitland, MD. The candidate will provide direct desk-side support, troubleshoot and repair IT devices, and manage customer tickets. The role involves working with Microsoft Windows OS, HP Service Manager, and other tools. The ideal candidate should have a DoD Top Secret clearance, relevant experience, and certifications. Preferred qualifications include leadership skills, collaboration, adaptability, and analytical thinking.

Senior Manager, Pharmaceutical Strategic Business Insights

Company: CVS Health

Location: Washington, DC

Posted Oct 14, 2024

CVS Health is seeking a Senior Manager of Strategic Business Insights to assess and optimize financial performance of initiatives promoting the advancement of CVS Health's long-term strategies across the pharmaceutical landscape. The role involves coordinating cross-functionally, gathering and critically assessing multi-faceted data points, and developing financial modeling to support pharmaceutical new business, partnerships, and net new opportunities. Key responsibilities include contributing to planning and administration of programs, developing a deep understanding of CVS pharmacy internal and external data, incubating new ideas, designing and executing analyses, developing financial forecasts and models, and creating executive materials. Required qualifications include a Bachelor's degree, 7+ years of business analytics, financial modeling, data science or relevant experience, 5+ years in the pharmaceutical industry, proven knowledge of pharmacy economics, strong analytic skills, and advanced proficiency in Microsoft Office Applications. Preferred qualifications include a Masters or advanced degree, experience with data manipulation and SQL, experience building financial models for new business opportunities, strong project management skills, and consulting experience.

Maintenance Technician

Company: Bozzuto

Location: Washington, DC

Posted Oct 14, 2024

Bozzuto, a company focused on designing, building, managing, and maintaining unique residences, emphasizes community and exceptional experiences. They seek a Maintenance Technician to handle HVAC, electrical, plumbing, and appliance repairs, prepare vacant apartments, and provide excellent customer service. The role requires weekend or evening work and on-call availability. Bozzuto offers competitive compensation, health benefits, paid leave, retirement planning, tuition reimbursement, and a supportive, diverse work environment.

Senior Manager, Money Movement Strategy & Operations

Company: Visa

Location: Washington, DC

Posted Oct 14, 2024

Visa, a global leader in payments and technology, is seeking a Senior Manager for the Money Movement Solutions Strategy & Operations team. The role involves providing analytic and research support for strategy development, leading strategic initiatives, and conducting deep dive analyses. The ideal candidate should have superior analytical skills, experience in management consulting or strategic planning, and strong leadership abilities. The position requires travel up to 10% of the time and offers a competitive salary range of 118,200 to 214,150 USD per year.

CDL Shuttle Driver (Part-Time)

Company: The Kennedy Center

Location: Washington, DC

Posted Oct 14, 2024

The Kennedy Center, a cultural hub and memorial to President John F. Kennedy, is seeking a shuttle driver. The role involves transporting individuals for community service activities, performing routine vehicle maintenance, and adhering to traffic laws. The Center values diversity, equality, and employee empowerment. Key qualifications include a high school diploma, 1-3 years of relevant experience, a valid driver's license, and CDL permit. The position requires knowledge of the Washington, DC area, ability to perform vehicle maintenance, and handle emergency situations calmly.

Account Executive - USMC

Company: Appian Corporation

Location: Washington DC

Posted Oct 14, 2024

Appian is a software company that values respect, work, and impact. They are passionate about driving digital transformation and provide a supportive environment for their employees. The company offers training and development opportunities, a diverse range of growth opportunities, and a community that fosters inclusivity.

Security Engineer, Google Public Sector

Company: Google

Location: Washington, DC

Posted Oct 14, 2024

Google's Security team is seeking a Security Engineer with extensive experience in security assessments, engineering, and protocols. The role involves working with software engineers to identify and fix security flaws, and developing code for mission applications. The engineer will also interface between customer developers and internal teams, and manage/debug microservice containers running within Kubernetes. The US base salary range for this full-time position is $161,000-$239,000 + bonus + equity + benefits.

Nurse Practitioner Urology (Kadlec Regional Medical Center)

Company: Kadlec Regional Medical Center

Location: Richland, Washington

Posted Oct 14, 2024

Kadlec Regional Medical Center in Richland, Washington, is seeking a full-time physician assistant or nurse practitioner to join their fast-paced Urology team. The role involves emergency department call, operating room first assist, and outpatient clinic responsibilities. The position offers a balanced schedule, robotics-assisted technology, and competitive compensation between $123,017 and $159,880 per year. Kadlec is a nationally recognized medical center with a 5-star rating from CMS and an A grade from the Leapfrog Group. Richland, the location, offers abundant outdoor recreation, excellent education, and a thriving scientific and agricultural industry.

Store Manager II ( Metropole)

Company: TD Bank

Location: Washington, DC

Posted Oct 14, 2024

TD Bank is seeking a Store Manager II for its Personal & Commercial Banking division. The role involves leading and contributing to the growth and profitability of the Consumer Business, managing a store portfolio, and providing a legendary Employee and Customer Experience. The ideal candidate will have an undergraduate degree, 4+ years of related experience, and proven business development skills. They must also have deep expert knowledge of the business, banking, and risk profile for team processes. The role requires strong financial analysis skills, excellent communication skills, and the ability to manage competing priorities. The position falls within the definition of Loan Originator under Regulation Z of the Truth in Lending Act and the SAFE Act, requiring eligibility for employment and registration with the NMLS.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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