Customer Service Jobs in Washington DC

81,813 open positions · Updated daily

Looking for Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Washington DC area.

Cloud Administrator

Company: VISTRADA

Location: Washington DC

Posted Oct 07, 2024

Vistrada is seeking a skilled Cloud Administrator to join their dynamic team. The position requires a strong background in cloud technologies and system administration. The company is looking for a proactive and talented individual with a passion for cloud technologies and a solid background in system administration.

Cleared Data Scientist (3236)

Company: SMX

Location: Washington DC

Posted Oct 07, 2024

SMX is seeking a creative technical Data Scientist to design and develop solutions with clients. The role requires handson experience with data science skills and technologies, and collaboration with other data analytics professionals. The position is hybrid, with onsite work performed 3 days a week at a client's office in Washington DC.

Post Acute Care Medical Director Opening in Spokane, WA

Company: Archway Physician Recruitment

Location: Spokane, Washington

Posted Oct 07, 2024

Archway Physician Recruitment is seeking a Medical Director for a post-acute care setting in Spokane, WA. The role involves patient care rounding, medical director duties, and managing chronic diseases. The candidate will round approximately 3.5-5 days a week, with 15-20 patients per day. They will also provide primary care, collaborate with clinicians, and build relationships with patients and staff. The compensation is a productivity-based model, with an estimated annual salary range of $250,000 to $350,000. Spokane, known as the Lilac City, offers a diverse population, rich cultural scene, and abundant recreation opportunities.

Identity and Access Management Information Security Senior Controls Specialist

Company: Merrill

Location: Washington, DC

Posted Oct 07, 2024

Bank of America is seeking a senior IAM specialist for the Global Information Security team. The role involves deep IAM knowledge, technical expertise, and experience with solutions like BeyondTrust, CyberArk, and Thycotic. The candidate will develop policies, manage stakeholder relationships, analyze systems for vulnerabilities, and engage senior management. Required qualifications include 10+ years of IAM experience, knowledge of relevant laws and regulations, and a CISSP certification. Desired qualifications include experience with Linux, Windows, Cloud IAM, and programming languages. The role offers a competitive salary and benefits package.

Cardiothoracic Surgery PA for Washington

Company: RM Medical Search

Location: Tacoma, Washington

Posted Oct 07, 2024

A job opportunity for an experienced Physician Assistant is available in Tacoma, Washington. The role involves full spectrum cardiothoracic surgery services, including endoscopic vein harvest, cardiac surgery first assist, Robotic thoracic surgery bedside first assist, and ICU/PCU/medical-surgical rounds. The position requires at least two years of cardiothoracic surgery experience and ICU patient management experience. The compensation is very competitive. Tacoma, located 30 miles south of Seattle, offers a variety of museums, restaurants, waterfront and mountain views, and more than 80 parks and recreational properties.

Cardiologist Is Wanted for Locum Tenens Assistance in WA GMS# JOB-2988622

Company: Global Medical Staffing

Location: Spokane, Washington

Posted Oct 07, 2024

The text describes a job opportunity in Cardiology in Spokane, Washington. The company, a global locum tenens agency, offers competitive compensation, pre-paid travel and housing, and malpractice insurance. They have a strong history of matching doctors with clients worldwide, including in the US, Australia, New Zealand, and other countries. The company's size allows for personalized service and attention to detail, while being part of the larger CHG Healthcare family provides resources and support. The Making a Difference Foundation offers additional opportunities for physicians to help where needed, both in the US and abroad.

Data Operations Engineer_TEST_CHANGE

Company: Partners Internal Quality Control

Location: Washington DC

Posted Oct 07, 2024

The job description is for a Data Center Operations Engineer who will assist in providing 24/7 support, manage projects, and oversee data center operations. The role requires experience in managing staff, technical troubleshooting, and knowledge of data center power and cooling systems.

Personal Banker

Company: PNC

Location: Washington, DC

Posted Oct 07, 2024

The job posting at PNC is for a Personal Banker position in Washington, DC. The role involves strengthening customer relationships through a defined sales process, identifying appropriate financial solutions, and driving proactive sales conversations. The ideal candidate should have accountability, banking knowledge, client loyalty, customer experience, customer service, identifying opportunities, leveraging technology, and proactive sales skills. No degree is required, but related experience or product knowledge is needed. The role is incentive-eligible with a base salary range of $44,720.00 - $67,600.00. PNC offers comprehensive benefits including medical/prescription drug coverage, dental and vision options, life insurance, disability protection, 401(k) with PNC match, and more.

iOS Engineer

Company: The Washington Post

Location: Washington, DC

Posted Oct 07, 2024

The Washington Post is seeking an iOS Engineer to join their flagship apps engineering team. The role involves technical analysis, design, and development of native iOS apps using Swift. The engineer will collaborate with cross-functional teams, contribute to products used by millions, and stay updated with the latest mobile trends. Requirements include a degree in Computer Science, strong Swift skills, and experience with Apple platform technologies. The Post offers competitive benefits and a salary range of $98,800.00 - $164,600.00 USD Annual.

Associate Program Manager

Company: OBXtek

Location: Washington DC

Posted Oct 07, 2024

OBXtek Inc is a successful Service Disabled Veteran Owned Small Business providing information technology and management services to the federal government. They have experienced exceptional growth over the last four years and have been awarded prime contracts with 10 federal agencies. The company is looking for an Associate Program Manager to assist in managing highly skilled personnel in a large complex technical environment.

Data Analytics – Front End (3228)

Company: SMX

Location: Washington DC

Posted Oct 07, 2024

SMX is seeking a creative technical problem solver to design and develop data analytics solutions with clients. The role requires experience with data analytics, SQL, and data visualization tools, as well as strong collaboration and business analyst skills.

Privacy Engineer

Company: VISTRADA

Location: Washington DC

Posted Oct 07, 2024

Vistrada is seeking skilled Privacy Engineers to join their innovative team. The company is looking for candidates with varying levels of experience to work on challenging projects and contribute to their organization's success.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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