Customer Service Jobs in Washington DC

81,813 open positions · Updated daily

Looking for Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Washington DC area.

Sanctions Licensing Officer

Company: Department of the Treasury - Treasury, Departmental Offices

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

This position is for a Sanctions Licensing Officer at the Departmental Offices, responsible for analyzing and recommending licensing determinations.

Safety & Occupational Health Specialist (Safety Specialist)

Company: Department of Justice - Justice, Bureau of Prisons/Federal Prison System

Location: Seatac, Washington Seatac, Washington

Posted Sep 30, 2024

The agency fosters a humane and secure environment, ensuring public safety and preparing individuals for successful reentry into their communities. Their diverse and innovative workforce creates a strong foundation of safety and security through principles of humanity and normalcy.

Recreation Assistant - Jim Creek

Company: Department of the Navy - Commander, Navy Installations

Location: Arlington, Washington Arlington, Washington

Posted Sep 30, 2024

The Morale Welfare and Recreation department provides fitness, recreation, and lodging programs for service members and their families. The incumbent will perform duties connected with providing accommodations for guests at Jim Creek outdoor recreation area.

Ophthalmology Faculty Physician - Glaucoma Specialist - Washington DC

Company: Inspire Healthcare

Location: Washington, Washington, D.C.

Posted Sep 30, 2024

Inspire Healthcare is seeking a full-time Cornea faculty position specializing in Glaucoma. The appointed individual will be responsible for delivering excellent patient care, teaching residents and medical students, and conducting high-quality research. The position's rank will be commensurate with academic accomplishments and experience. The successful candidate must be board certified or board eligible in Ophthalmology, fellowship-trained in Cornea, and eligible for licensure in the District of Columbia. The role is part of a growing academic health center located in Washington, D.C., offering a vibrant metropolitan lifestyle. Inspire Healthcare emphasizes personal relationships, providing 24/7 support and focusing on customer service in physician and healthcare staffing services.

Registered Nurse - PACU

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Seattle, Washington Seattle, Washington

Posted Sep 30, 2024

VA Puget Sound Healthcare System is recruiting for a Registered Nurse position in the PACU at the Seattle VA Medical Center.

Ophthalmology Faculty Physician - Cornea Specialist - Washington DC

Company: Inspire Healthcare

Location: Washington, Washington, D.C.

Posted Sep 30, 2024

Inspire Healthcare is seeking a full-time Cornea faculty position in Cornea, offering a rank commensurate with academic accomplishments and experience. The role involves delivering excellent patient care, teaching residents and medical students, and conducting high-quality research. Minimum qualifications include Board certification or eligibility in Ophthalmology, fellowship training in Cornea, and licensure eligibility in the District of Columbia. The position is part of a growing academic health center in Washington, D.C., offering a vibrant metropolitan lifestyle. Inspire Healthcare emphasizes personal relationships, providing nationwide physician and healthcare staffing services with 24/7/365 availability.

Physician Assistant

Company: Department of Defense - Military Treatment Facilities under DHA

Location: Tacoma, Washington Tacoma, Washington

Posted Sep 30, 2024

The position is located in the Department of Medicine Primary Care at Madigan Army Medical Center in Washington State. Salary negotiation may be available for new Federal service candidates.

Director, Ecological Sciences

Company: Department of Agriculture - Natural Resources Conservation Service

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

This is a position level I with a salary range of $186855 to $198537 per year. SES employees are also eligible to receive bonuses and performance-based awards.

Physician - Geriatrics

Company: PeaceHealth

Location: Bellingham, Washington

Posted Sep 30, 2024

The Center for Senior Health (CSH) is seeking a Board Certified MD/DO with a focus on geriatrics. The ideal candidate should have completed an accredited residency and fellowship in geriatrics, internal medicine, or family medicine, along with a CAQ in Geriatric Medicine. They should demonstrate experience and interest in caring for geriatric patients, adaptability, and compassion. CSH offers standard primary care, ambulatory geriatrics consultations, and support for community nursing homes. The clinic operates Monday - Friday, 8:00 a.m. to 5:00 p.m., serving an average of 2,000 patients monthly. The position is full-time, with an FTE range of 0.8-1.0, and comes with a guaranteed first-year income of $266,870. Bellingham, WA, where CSH is located, offers a blend of urban living, outdoor recreation, and cultural amenities. PeaceHealth, CSH's employer, provides a comprehensive benefits package and is committed to inclusivity and diversity.

Cataract Ophthalmology Faculty Physician - Glaucoma Specialist - Washington DC

Company: Inspire Healthcare

Location: Washington, Washington, D.C.

Posted Sep 30, 2024

Inspire Healthcare is seeking a full-time faculty member in Comprehensive/Cataract Ophthalmology. The position, ranked instructor to full professor, requires board certification or eligibility in Ophthalmology and fellowship training in Cornea. Responsibilities include patient care, teaching, and research. The role is part of a growing academic health center in Washington D.C., offering personal relationships, 24/7 support, and a focus on customer service.

Supervisory General Attorney (Deputy Chief)

Company: Department of Justice - Offices, Boards and Divisions

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The US Department of Justice is seeking an experienced attorney for a rewarding and challenging opportunity as Supervisory General Attorney Deputy Chief.

Congressional Relations Specialist

Company: Legislative Branch - Library of Congress

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The Congressional Research Service is seeking a Congressional Relations Specialist for a 6-month appointment with the possibility of an extension.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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