Customer Service Jobs in Washington DC

81,813 open positions · Updated daily

Looking for Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Washington DC area.

Director, Watershed Restoration, Assessment and Protection Division

Company: Other Agencies and Independent Organizations - Environmental Protection Agency

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

This is an office-centered position that requires physical presence at the duty station. EPA offers work-from-home and work schedule flexibilities.

Canteen Operator PSNS

Company: Department of the Navy - Commander, Navy Installations

Location: Bremerton, Washington Bremerton, Washington

Posted Sep 30, 2024

The Canteen Operator is responsible for operating a food service facility or mobile food truck at government work sites.

Dental Assistant

Company: Department of Defense - Military Treatment Facilities under DHA

Location: Tacoma, Washington Tacoma, Washington

Posted Sep 30, 2024

This position is located in the Madigan Army Medical Center in Tacoma, Washington. It is a direct hire solicitation.

Interdisciplinary

Company: Department of the Army - U.S. Army Corps of Engineers

Location: Seattle, Washington Seattle, Washington

Posted Sep 30, 2024

The job posting is for a Program Manager and Project Manager position in the Military Environmental and Interagency and International Services Branch. The role involves supporting military programs and stakeholder relationships.

Staff Psychologist (Geriatrics & Extended Care)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Tacoma, Washington Tacoma, Washington

Posted Sep 30, 2024

The psychologist serves as a staff psychologist for the Community Living Center CLC and Palliative Care Program at the American Lake Division of the VA Puget Sound Health Care System.

POLICE OFFICER

Company: Department of the Navy - Commander, Navy Installations

Location: Naval Air Station Whidbey Island, Washington Naval Air Station Whidbey Island, Washington

Posted Sep 30, 2024

This flyer notifies interested applicants of anticipated vacancies and provides instructions on how to apply. It also notes that notice of result letters will not be sent to applicants who respond to the flyer.

Data Scientist - Direct Hire Authority

Company: Department of State - Department of State - Agency Wide

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

This announcement is for a Direct Hire Authority position in the Office of Diversity and Inclusion. The position involves collecting, organizing, and analyzing specialized data sets.

Facility in Washington Is Seeking a Locum Tenens Medical Oncologist CPH# JOB-2978126

Company: CompHealth

Location: Yakima, Washington

Posted Sep 30, 2024

CompHealth offers comprehensive locums support for medical oncologists, including job search, credentialing, housing, travel arrangements, and better pay. They simplify the process and provide excellent customer service, connecting providers with suitable jobs based on their lifestyle preferences.

Data Scientist- Direct Hire Authority

Company: Department of State - Department of State - Agency Wide

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

This announcement is for a Data Scientist position in the Office of the Chief Economist. The job involves making recommendations on analytical, statistical, and programming techniques for data collection and decision-making.

Supervisory Accountant

Company: Department of the Treasury - U.S. Mint

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

This position is located in the United States Mint Financial Department Accounting Division Financial Management Branch. The Accounting Division performs many standard accounting tasks such as tracking expenses and providing financial results for our various products.

NAVAL ARCHITECT

Company: Department of the Navy - Naval Sea Systems Command

Location: Washington Navy Yard, District of Columbia Washington Navy Yard, District of Columbia

Posted Sep 30, 2024

This flyer notifies interested applicants of anticipated vacancies and provides instructions on how to apply. It also notes that notice of result letters will not be sent to applicants who respond to the flyer.

Student Trainee (Realty)

Company: Department of the Army - US Army Civilian Human Resources Agency

Location: Seattle, Washington Seattle, Washington

Posted Sep 30, 2024

The Student Intern Program provides an opportunity to embark on a training and development path for a successful career as an Army Civilian employee. Students may also receive potential conversion into fulltime positions upon graduation.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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