Customer Service Jobs in Washington DC

81,813 open positions · Updated daily

Looking for Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Washington DC area.

Radiologic Technologist - PRN - Washington

Company: Mercy

Location: Washington, Missouri

Posted Sep 30, 2024

Mercy is a healthcare organization that values compassionate care and exceptional service. They offer careers that align with individual skills and talents, and have been recognized as a top workplace. The role involves performing radiographic procedures, requiring technical skills and understanding of basic anatomy. Mercy provides great benefits including health coverage, PTO, tuition reimbursement, and retirement funds. They are committed to innovation and pioneering new models of care.

Computer Scientist/Computer Engineer (Interdisciplinary)

Company: Department of Justice - Offices, Boards and Divisions

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The position serves as a Supervisory Technologist in the Department of Justice's Office of Legal Policy, developing and implementing policy initiatives and coordinating with other agencies.

SUPPLY TECHNICIAN

Company: Department of the Navy - Naval Supply Systems Command

Location: Naval Air Station Whidbey Island, Washington Naval Air Station Whidbey Island, Washington

Posted Sep 30, 2024

This flyer notifies interested applicants of anticipated vacancies in the DoD. Applications will not be accepted through this flyer and must follow the directions in the How to Apply section.

Records Clerk

Company: Judicial Branch - U.S. Courts

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The Records Clerk position is located in the Clerks Office of the United States District and Bankruptcy Courts for the District of Columbia. The incumbent performs various functions and is responsible for administrative and technically assisting with the day-to-day retrieval, maintenance, and filing of court records.

PORT SERVICES TECHNICIAN

Company: Department of the Navy - Commander, Navy Installations

Location: Bremerton, Washington Bremerton, Washington

Posted Sep 30, 2024

This is a public notice flyer for a position at the harbor control tower in NBKBremerton WA and NBKBangor WA. Interested applicants must follow the directions in the How to Apply section to be considered.

General Attorney (Tax)

Company: Department of the Treasury - Internal Revenue Service

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The Office of Chief Counsel IRS is seeking enthusiastic individuals to serve taxpayers fairly and with integrity. The agency provides correct and impartial interpretation of internal revenue laws and high-quality legal advice and representation.

Nurse Practitioner Urology (Pacific Medical Centers)

Company: Pacific Medical Centers

Location: Seattle, Washington

Posted Sep 30, 2024

Pacific Medical Centers is seeking an experienced Urology Nurse Practitioner in Seattle, Washington. The role involves treating various urological conditions, including kidney stones, prostate issues, and cancers. The compensation ranges from $123,017 to $159,880 per year. PacMed is an expanding network of healthcare providers in the Seattle area, known for its quality care and commitment to its mission. The city of Seattle offers a robust economy, excellent schools, and a vibrant arts and outdoor lifestyle.

PURCHASING AND PROCUREMENT ANALYST

Company: Department of the Navy - Naval Sea Systems Command

Location: Keyport, Washington Keyport, Washington

Posted Sep 30, 2024

This flyer notifies interested applicants of anticipated vacancies and provides instructions on how to apply. It also notes that notice of result letters will not be sent to applicants who respond to the flyer.

A Family Practice Physician Is Needed for Locum Tenens Help in WA CPH# JOB-2980726

Company: CompHealth

Location: Bothell, Washington

Posted Sep 30, 2024

CompHealth offers comprehensive support to healthcare providers, including credentialing, travel, housing, and malpractice coverage. They specialize in connecting providers with suitable jobs based on their lifestyle preferences. The text highlights their extensive capabilities, scale, and commitment to delivering on details that matter to providers. They negotiate better pay, arrange housing and travel, and simplify the credentialing process. Their dedicated recruiters handle every detail, ensuring a smooth experience for providers.

CHILD AND YOUTH PROGRAM ASSISTANT (ENTRY / INTERMEDIATE / TARGET LEVEL)

Company: Department of the Air Force - Air Mobility Command

Location: Fairchild AFB, Washington Fairchild AFB, Washington

Posted Sep 30, 2024

This position is located at the 92 Force Support Squadron Youth Center Fairchild AFB WA. Pay will be set based on experience and education andor certification. Target Level $2046.

Export Compliance Specialist (Direct Hire)

Company: Department of Commerce - Bureau of Industry and Security

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

This vacancy is for an Export Compliance Specialist Direct Hire in the Bureau of Industry and Security within the Department of Commerce.

RESEARCH ECOLOGIST

Company: Department of Agriculture - Agricultural Research Service

Location: Wapato, Washington Wapato, Washington

Posted Sep 30, 2024

The Agricultural Research Service (ARS) is hiring postdoctoral research associates to work on agricultural problems of high national priority. The position is located in Wapato, Washington, and is open until December 29, 2024.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

Related Pages