Customer Service Jobs in Washington DC

81,813 open positions · Updated daily

Looking for Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Washington DC area.

Police Officer (Dignitary Protection)

Company: Judicial Branch - Supreme Court of the United States

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The job announcement is for a Dignitary Protection position in law enforcement, with a salary range of $81,552 to $139,419. To apply, follow the link and indicate the position being applied for.

Organizational Psychologist

Company: Other Agencies and Independent Organizations - Central Intelligence Agency

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

Organizational Psychologists work in a consulting environment, eliciting client needs, designing, conducting, and reporting applied research to meet those requirements.

Clinical Psychologist

Company: Other Agencies and Independent Organizations - Central Intelligence Agency

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

Clinical Psychologists work with motivated individuals to learn additional skills.

Aircraft Mechanic

Company: Department of the Army - U.S. Army Reserve Command

Location: Joint Base Lewis-McChord, Washington Joint Base Lewis-McChord, Washington

Posted Sep 30, 2024

This is a job posting for a Military Technician position with the Army Reserve Aviation Command Aviation Support Facility Lewis West located at Joint Base Lewis McChord Washington. The position may offer a $10000 recruitment bonus.

RN - PACU - Part Time

Company: Mercy

Location: Washington, Missouri

Posted Sep 30, 2024

Mercy Hospital Washington is seeking a part-time RN for the PACU department. The position offers a range of benefits including relocation assistance, education assistance, and comprehensive medical, dental, and vision insurance. The ASC/PACU unit is known for its teamwork, diverse patient base, and opportunities for professional growth. The role requires 2 years or more of acute care experience and the ability to lift 50 pounds. The schedule allows for a balanced family and work-life.

Sexual Assault Case Manager

Company: Other Agencies and Independent Organizations - Central Intelligence Agency

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

Case Managers provide overall management of sexual assault awareness prevention training and victim support services in a designated area of responsibility.

PROGRAM ANALYST

Company: Department of the Navy - Naval Sea Systems Command

Location: Keyport, Washington Keyport, Washington

Posted Sep 30, 2024

This flyer notifies interested applicants of anticipated vacancies and provides instructions on how to apply. It also notes that notice of result letters will not be sent to applicants who respond to the flyer.

Sexual Assault Victim Advocate

Company: Other Agencies and Independent Organizations - Central Intelligence Agency

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

Victim Advocates provide comprehensive care and support for victims of sexual assault and harassment throughout the reporting process.

Emergency Medicine Physician Is Needed for Locums Help in Washington CPH# JOB-2979966

Company: CompHealth

Location: Colville, Washington

Posted Sep 30, 2024

CompHealth offers comprehensive locums support for Emergency Medicine specialists in Colville, Washington. They handle credentialing, housing, travel arrangements, and negotiate better pay. The job involves 12-hour shifts, Days, and Nights, with 9500 patients per year and Level 4 trauma. CompHealth simplifies the credentialing process and provides malpractice coverage.

Nursing Assistant (Float Pool)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Seattle, Washington Seattle, Washington

Posted Sep 30, 2024

This position is eligible for the Education Debt Reduction Program, which reimburses student loan payments. To be eligible, you must meet specific requirements and submit your application within four months of appointment.

A Facility in Ohio Seeks a Locums Emergency Medicine Physician CPH# JOB-2975489

Company: CompHealth

Location: Washington Court House, Ohio

Posted Sep 30, 2024

CompHealth, a leading healthcare staffing company since 1979, offers specialized recruiters for Emergency Medicine locum tenens positions in Washington Court House, Ohio. They provide comprehensive support including housing, travel arrangements, credentialing, licensing, and negotiating better pay. The annual ED volume is 14600, and they require PALS, ACLS, BLS, DEA, and BC or BE. CompHealth simplifies the credentialing process and offers malpractice coverage.

SHEET METAL MECHANIC (AIRCRAFT)

Company: Department of the Air Force - Air National Guard Units

Location: Fairchild AFB, Washington Fairchild AFB, Washington

Posted Sep 30, 2024

This is a job posting for a Washington Air National Guard Title 32 Excepted Service Bargaining Unit Technician position.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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