Customer Service Jobs in Washington DC

81,813 open positions · Updated daily

Looking for Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Washington DC area.

Food Service Worker NA-02

Company: Department of the Army - Army Installation Management Command

Location: Joint Base Lewis-McChord, Washington Joint Base Lewis-McChord, Washington

Posted Sep 30, 2024

The position is located at Texas Roadhouse Restaurant and applicants will receive first consideration if they participate in the job fair. The hiring process will be expedited if full contact information is included on the resume.

Behavioral Health Provider (O-6 Billet) Supervisory

Company: Department of Homeland Security - Immigration and Customs Enforcement

Location: Tacoma, Washington Tacoma, Washington

Posted Sep 30, 2024

This position is located within the Department of Homeland Security DHS Immigration and Customs Enforcement ICE Enforcement and Removal Operations ERO ICE Health Service Corps IHSC Office of the Deputy Assistant Director of Clinical Services Behavioral Health Unit BHU. This position is supervisory and only open to current USPHS officers.

Food Service Worker (Cashier)

Company: Department of the Air Force - Air Mobility Command

Location: Fairchild AFB, Washington Fairchild AFB, Washington

Posted Sep 30, 2024

This position is for a Flex Intermittent worker at the 92 Force Support Squadron Alder House Fairchild AFB WA. The job involves performing manual tasks in food preparation and food service areas, with a guaranteed 40 hours per week.

General Attorney (Associate Legal Advisor)

Company: Department of Homeland Security - Immigration and Customs Enforcement

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The US Immigration and Customs Enforcement ICE Office of the Principal Legal Advisor OPLA is seeking an Associate Legal Advisor to serve in the Immigration Law and Practice Division ILPD in Washington DC. The position is located at OPLA Headquarters in Washington DC and is teleworkeligible.

FM/IM Needed at a Multispecialty Group in Southern Indiana; 3-week Interview Process CPH# JOB-2925021

Company: CompHealth

Location: Washington, Indiana

Posted Sep 30, 2024

Washington, IN is a welcoming, family-focused community in picturesque Southwest Indiana. It's conveniently located near Evansville and Indianapolis, making it ideal for outdoor enthusiasts, arts lovers, or those seeking a tranquil lifestyle. CompHealth, a leading healthcare staffing company since 1979, offers a Family Medicine position with a $50k sign-on bonus, visa support, and relocation assistance. The role involves seeing 20-25 patients daily, with flexible outpatient or inpatient rounding. CompHealth's specialized recruiters ensure a personalized job match, and their experienced support teams handle all details.

Cook NA-06

Company: Department of the Army - Army Installation Management Command

Location: Joint Base Lewis-McChord, Washington Joint Base Lewis-McChord, Washington

Posted Sep 30, 2024

The position is located at Texas Roadhouse Restaurant and is looking for a customer service professional who can work in a fast-paced environment.

Psychiatric Advanced Practice Provider (O-4/O-5 Billet) Non-Supervisory

Company: Department of Homeland Security - Immigration and Customs Enforcement

Location: Tacoma, Washington Tacoma, Washington

Posted Sep 30, 2024

The position is for a Psych Advanced Practice Provider within the ICE Health Service Corps, open only to USPHS officers and Call to Active Duty CAD candidates.

Security Guard

Company: Department of the Interior - Bureau of Reclamation

Location: Grand Coulee, Washington Grand Coulee, Washington

Posted Sep 30, 2024

Reclamation is seeking a career professional to assist in meeting increasing water demands while protecting the environment as a Security Guard.

Cook

Company: Department of the Air Force - Air Mobility Command

Location: Fairchild AFB, Washington Fairchild AFB, Washington

Posted Sep 30, 2024

This position involves simple cooking tasks and flexible intermittent work hours. The job requires preparing and cooking items such as pancakes, sausage, eggs, hamburgers, and fresh or canned vegetables.

Bartender

Company: Department of the Air Force - Air Mobility Command

Location: Fairchild AFB, Washington Fairchild AFB, Washington

Posted Sep 30, 2024

This position involves serving beverages at a full service bar, with a guaranteed 40 hours of work per week. The job is located at the 92 Force Support Squadron Alder House Fairchild AFB WA.

Finance Resource Officer

Company: Other Agencies and Independent Organizations - Central Intelligence Agency

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

Finance Resource Officers provide financial services including financial calculations and analysis of programs and budgets.

COMMAND AND CONTROL SPECIALIST

Company: Department of the Air Force - Air National Guard Units

Location: Fairchild AFB, Washington Fairchild AFB, Washington

Posted Sep 30, 2024

This is a job posting for a Washington Air National Guard Title 32 Excepted Service Bargaining Unit Technician position as a Command and Control Specialist at the 141st Air Refueling Wing in Fairchild AFB, Washington.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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