Customer Service Jobs
1,441,418 open positions · Updated daily
Customer Service is one of the fastest growing sectors, with 1,765 active listings on our board alone. The surge comes from subscription-based SaaS, e-commerce, and fintech companies expanding globally. These roles now demand proficiency in omnichannel support platforms, real-time analytics, and AI-driven chatbots—skills that directly boost customer retention and revenue.
Within Customer Service, you’ll find positions such as Customer Support Specialist, Technical Support Engineer, Help Desk Analyst, Onboarding Coordinator, and CS Manager. Typical responsibilities include ticket triage, troubleshooting, knowledge-base creation, CSAT and NPS monitoring, and cross-functional collaboration with product and sales teams to translate customer feedback into product improvements.
Salary transparency matters because Customer Service salaries often lag behind comparable roles in tech. Knowing the exact pay range before applying eliminates surprises, enables realistic budgeting, and empowers agents to negotiate based on market benchmarks rather than vague expectations.
Associate Solutions Consultant
Company: Figma
Location: USA
Posted Dec 06, 2025
Figma is seeking a solutions consultant to support their commercial segment and drive growth within the region. The role involves partnering with sales teams, building relationships, addressing security concerns, and creating content to delight customers. The ideal candidate should have 2+ years of experience in presales and postsales, excellent communication skills, and familiarity with the enterprise SaaS ecosystem.
Software Engineer - Deployment Infrastructure
Company: Vercel
Location: USA
Posted Dec 06, 2025
The role is a Senior Infrastructure Engineer position on the CICD team at Vercel. The engineer will own and evolve the infrastructure that powers Vercel's build and deployment lifecycle, design and operate high-performance microservices, lead projects end-to-end, collaborate across teams, shape the long-term vision of CICD, participate in the oncall rotation, contribute to the open-source community, and write clean, efficient, tested, and well-documented code. The ideal candidate has 6+ years of experience designing, building, and operating backend applications and distributed systems at scale, strong proficiency in JavaScript/TypeScript, cloud infrastructure (AWS), and infrastructure as code (Terraform), a track record of end-to-end ownership, skilled at cross-team collaboration, comfortable setting direction and defining architectural standards, experienced in mentoring and elevating others, and curious, eager to learn, and motivated to push the boundaries of modern software development.
Sr. Staff Software Engineer - Pay Group Engineering
Company: Gusto, Inc.
Location: USA
Posted Dec 06, 2025
Gusto is hiring experienced engineers to join their teams working on core platform capabilities, improving existing systems for extensibility and scalability, and building the future of Gusto's Payroll system. The role involves guiding projects end-to-end, influencing feature specs, executing on projects, and maintaining code that powers core experiences. The Payroll team is the beating heart of Gusto's business, ensuring employees are paid accurately and on time while maintaining compliance with complex regulations.
Senior Business Data Analyst - Business Analytics
Company: Grow Therapy
Location: USA
Posted Dec 06, 2025
The Senior Business Data Analyst role at Grow Therapy involves partnering with business leaders to enable data-driven decision making. The role includes defining KPIs, uncovering insights, developing dashboards, and translating data into business value. Success is measured by the impact of insights on decisions, clarity of metrics, and improvements in business outcomes.
Manager - Sales Enablement
Company: Lumos
Location: USA
Posted Dec 06, 2025
The role of Manager of Sales Enablement involves designing and running programs to improve seller readiness, message consistency, and deal execution quality. The responsibilities include building onboarding programs, launching ongoing enablement, creating field assets, enabling managers to coach, building data loops, defining indicators, partnering with Product Marketing and SE leadership, and deploying AI where appropriate. The ideal candidate should have 6+ years in sales enablement and/or B2B SaaS sales, expertise in MEDDPICC and Command of the Message frameworks, strong facilitation and storytelling skills, program and project management experience, proficiency with GTM technologies, a data-informed mindset, and the ability to build cross-functional relationships.
Engineering Team Lead (Java)
Company: Upwork
Location: Europe
Posted Dec 06, 2025
Upwork promotes a trust-driven platform enabling companies and professionals to collaborate innovatively. The job posting highlights opportunities for engineering leadership, technical excellence, and career growth, while emphasizing diversity and inclusion in their workforce.
D2C Growth Marketing Manager - Scout Acquisition
Company: Dscout
Location: USA
Posted Dec 06, 2025
Dscout is a flexible experience research platform that helps product teams connect with users. They are looking for a growth-focused marketer to help grow their Scout panel, an amazing community that powers research on their platform. The role involves attracting new Scouts, supporting research recruiting needs, optimizing growth and analytics, improving onboarding and engagement, and owning tools and tech.
District Success Manager - Khan Kids
Company: Khan Academy
Location: USA
Posted Dec 06, 2025
Khan Academy is a nonprofit organization with a mission to provide free, world-class education to anyone, anywhere. They offer high-quality learning content and practice for PreK-12th grade and early college core academic subjects, focusing on math and science. The company values diversity, equity, inclusion, and belonging, and is committed to improving learning outcomes for students worldwide, especially those in historically under-resourced communities. They are looking for a District Success Manager to support school and district partners in implementing Khan Academy Kids successfully.
Associate Support Engineer
Company: GitLab
Location: North America,Latin America
Posted Dec 06, 2025
The role of Support Engineering at GitLab involves working closely with engineering and product teams to support customers, troubleshoot issues, and contribute to the codebase and documentation. The team collaborates with various departments to build new features, fix bugs, and improve the product. The role requires technical skills, problem-solving abilities, and effective communication.
Staff Software Engineer, Workflows - Distributed Systems
Company: Webflow
Location: USA
Posted Dec 06, 2025
Webflow is building an AI-native Digital Experience Platform as a remote-first company. They value trust, transparency, creativity, and diversity. The Workflows team is looking for a backend-leaning Staff Fullstack Engineer to lead and collaborate on implementing multiplayer branching experience, site workflows, and next-generation publishing pipelines. The role offers competitive compensation and benefits, and Webflow is committed to building an inclusive environment.
Senior Digital Strategist
Company: MissionWired
Location: USA
Posted Dec 06, 2025
MissionWired is a company that helps partners create revolutionary fundraising strategies and digital marketing campaigns for nonprofit organizations and political campaigns. They are looking for a Senior Digital Strategist with experience in digital communications, fundraising, and marketing to join their team. The role involves working with clients to assess their needs, designing and implementing cross-channel digital marketing campaigns, leading project teams, and providing top-quality customer service.
Director - Ecosystems Sales
Company: GitLab
Location: Europe
Posted Dec 06, 2025
The role of Director Ecosystem Sales EMEA involves leading a team to grow GitLab's business with partners across EMEA. The responsibilities include building relationships with partners, developing regional strategies, collaborating with teams, driving partner-influenced pipeline, and monitoring market trends. The ideal candidate should have experience in strategic partnerships, driving partner-influenced revenue, and leading distributed teams.