Customer Service Jobs
1,441,418 open positions · Updated daily
Customer Service is one of the fastest growing sectors, with 1,765 active listings on our board alone. The surge comes from subscription-based SaaS, e-commerce, and fintech companies expanding globally. These roles now demand proficiency in omnichannel support platforms, real-time analytics, and AI-driven chatbots—skills that directly boost customer retention and revenue.
Within Customer Service, you’ll find positions such as Customer Support Specialist, Technical Support Engineer, Help Desk Analyst, Onboarding Coordinator, and CS Manager. Typical responsibilities include ticket triage, troubleshooting, knowledge-base creation, CSAT and NPS monitoring, and cross-functional collaboration with product and sales teams to translate customer feedback into product improvements.
Salary transparency matters because Customer Service salaries often lag behind comparable roles in tech. Knowing the exact pay range before applying eliminates surprises, enables realistic budgeting, and empowers agents to negotiate based on market benchmarks rather than vague expectations.
Senior Manager - PMM Operations
Company: Apollo.io
Location: Remote
Posted Dec 04, 2025
This job description outlines a Senior Manager PMM Operations role requiring cross-functional collaboration, product launch strategy development, and process optimization. It details responsibilities across product enablement, marketing alignment, and operational excellence, along with qualifications and compensation details.
Software Engineer - Distributed Systems
Company: Hightouch
Location: Remote
Posted Dec 04, 2025
The role is for a distributed systems engineer to work on a syncing engine, with opportunities to optimize performance, support streaming syncing, improve scalability and reliability, and work on a Personalization API. The company values high ownership, autonomy, and impact, and is looking for passionate engineers with experience in distributed systems.
Staff Data Scientist (Product)
Company: Apollo.io
Location: Remote
Posted Dec 04, 2025
The Senior Data Scientist role involves optimizing existing products and supporting early-stage initiatives through data-driven insights. The ideal candidate should have strong product analytics experience, expertise in translating complex data into actionable insights, and proficiency in data analytics tools. The role requires excellent communication skills, accountability, and the ability to thrive in a fast-paced environment.
Enterprise Customer Success Manager
Company: Lumos
Location: Remote
Posted Dec 04, 2025
The role of a Lumos Customer Success Manager involves onboarding, driving adoption and expansion, building relationships with customers, and influencing product roadmap. The ideal candidate should have 7+ years of experience in customer success, 3+ years managing enterprise customers, and skills in communicating complex concepts and collaborating with technical teams.
Strategic CES Operations Manager
Company: Figma
Location: USA
Posted Dec 04, 2025
The role is a global position responsible for building operational infrastructure, insights, and governance for post-sale activities. The individual will partner with various teams to ensure operational excellence and consistent performance management worldwide. The role involves defining operational frameworks, establishing reporting and metrics frameworks, defining performance metrics, and acting as a strategic connector between different teams. The ideal candidate should have 8+ years of experience in sales, customer success, or post-sales operations, strong expertise in systems including Salesforce and BI tools, and a proven ability to define operational frameworks and scale teams.
Software Engineer - Customer Studio Backend
Company: Hightouch
Location: Remote
Posted Dec 04, 2025
Hightouch is seeking a product-minded backend engineer to join their team and work on exciting projects related to data warehouse performance, analytics and experimentation, realtime audience syncing, and generative AI. The role offers significant impact and potential for growth, with a competitive salary range and equity compensation.
Customer Experience Team Lead
Company: Found
Location: USA
Posted Dec 04, 2025
Found is a company that provides tools and services for self-employed individuals, including a business bank account that automates taxes and expense tracking. The company is looking for a Customer Experience leader to manage a team of associates who support customers at every stage of their journey. The role involves coaching, supporting customers, growing the team, reviewing performance metrics, managing schedules, and partnering with product teams.
GitOps Engineering Manager
Company: Canonical
Location: Remote
Posted Dec 04, 2025
Canonical is a leading provider of open-source software and operating systems for global enterprise and technology markets. They offer a GitOps Engineering Manager role to lead a high-performance team in devops and gitops engineering management. The company is founder-led, profitable, and growing, with a focus on pioneering new approaches to large-scale IS and sharing automation as open-source packages.
Solutions Engineer
Company: Hightouch
Location: Remote
Posted Dec 04, 2025
The role is for a Solutions Engineer who loves teaching, solving problems, and working with big-name companies. The ideal candidate has 4+ years of sales experience, strong discovery and interpersonal skills, and experience selling Martech and Data Solutions. The company partners with Account Executives, advocates for customer interests, and creates compelling technical content. They work with both technical and non-technical stakeholders to understand problems and craft creative technical solutions.
Support Specialist - Alignerr
Company: Labelbox
Location: India
Posted Dec 04, 2025
The role of Support Specialist at Labelbox involves ensuring a seamless experience for Alignerr AI experts by managing support queries, resolving issues, and collaborating with cross-functional teams. The position requires strong communication skills, problem-solving abilities, and a passion for delivering exceptional support in a fast-paced environment.
Customer Support Representative
Company: Baymard Institute
Location: Europe, UK, Germany, European timezones
Posted Dec 04, 2025
The job posting is for a full-time remote Customer Support Representative at Baymard Institute, a company that conducts UX research studies and provides a B2B SaaS platform for retailer stores, brands, and agencies. The role involves delivering excellent customer support, collaborating with internal teams, and maintaining a high standard of written communication. The ideal candidate should be motivated by helping customers succeed, have strong written English skills, and be comfortable with technology.
Senior Product Designer - Game Controller
Company: Netflix
Location: Remote
Posted Dec 04, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company is expanding its Netflix Games division and seeking a Senior Product Designer for Games Controller to create seamless, intuitive experiences connecting smartphones to TV and web platforms. The role involves designing second-screen experiences, driving end-to-end design, collaborating across disciplines, and solving complex problems to shape the future of gaming on Netflix.