Customer Service Jobs

1,441,418 open positions · Updated daily

Customer Service is one of the fastest growing sectors, with 1,765 active listings on our board alone. The surge comes from subscription-based SaaS, e-commerce, and fintech companies expanding globally. These roles now demand proficiency in omnichannel support platforms, real-time analytics, and AI-driven chatbots—skills that directly boost customer retention and revenue.

Within Customer Service, you’ll find positions such as Customer Support Specialist, Technical Support Engineer, Help Desk Analyst, Onboarding Coordinator, and CS Manager. Typical responsibilities include ticket triage, troubleshooting, knowledge-base creation, CSAT and NPS monitoring, and cross-functional collaboration with product and sales teams to translate customer feedback into product improvements.

Salary transparency matters because Customer Service salaries often lag behind comparable roles in tech. Knowing the exact pay range before applying eliminates surprises, enables realistic budgeting, and empowers agents to negotiate based on market benchmarks rather than vague expectations.

Microsoft Copilot Specialist

Company: NECSWS

Location: UK

Posted Dec 04, 2025

NEC Software Solutions is seeking a Microsoft Copilot Specialist to lead the adoption of AI tools like Microsoft 365 Copilot, Copilot Studio, and GitHub Copilot. The role involves defining the vision, building the strategy, and driving widespread adoption of these tools to maximize their value and benefits for the organization. The successful candidate will be a member of the central architecture and design function, responsible for championing adoption, developing use cases, managing program integration, evaluating strategic tools, enabling and training colleagues, documenting processes, ensuring governance and best practices, and continuously improving the Copilot program.

Tax and Finance Assistant

Company: Insights Learning & Development Ltd

Location: UK

Posted Dec 04, 2025

Insights is a global learning and development company that partners with leading organizations worldwide. They offer preference-based learning solutions that have impacted millions of lives. The company is seeking a Tax and Finance Assistant to support the Global Finance Team in tax reporting, risk management, compliance, and financial operations. The role requires strong attention to detail, accounting and tax principles knowledge, and proficiency in Microsoft suite and ERP systems. Insights offers a comprehensive benefits package and promotes an inclusive culture.

Senior NetSuite Developer (development + design)

Company: Innovecs

Location: Remote

Posted Dec 04, 2025

Innovecs is seeking a Senior NetSuite Developer to optimize integrations. The role offers flexible hours, competitive compensation, health insurance, and a supportive culture. Innovecs, a global digital services company with awards, provides learning resources and remote work options.

(Senior) Data Consultant

Company: InPost

Location: Poland

Posted Dec 04, 2025

InPost Group is an innovative European out-of-home deliveries company revolutionizing parcel delivery with intelligent lockers. The Data & AI department seeks a Senior Data Consultant to analyze vast real-time data from various systems and support stakeholders in making data-driven decisions. The role requires strong analytical skills, proficiency in Python, PySpark, SQL, and experience in data modeling and implementing complex data-driven solutions.

Director - Global Customer Care

Company: First Advantage

Location: USA

Posted Dec 04, 2025

This text promotes a leadership role at First Advantage, highlighting opportunities for career growth, global impact, and a supportive work environment focused on customer service excellence and innovation.

SMB Sales Lead

Company: Canva

Location: UK

Posted Dec 04, 2025

Canva is a company that redefines how the world experiences design. They offer a warm and inclusive work environment with a focus on high performance, collaboration, and continuous improvement. The company is looking for an experienced sales leader to oversee outbound account executives and drive regional strategy for small and medium-sized businesses in Europe.

Full Stack Engineer

Company: Intelligems

Location: USA

Posted Dec 04, 2025

Intelligems is a profit growth platform for ecommerce businesses, providing AB testing and personalization tools to help merchants understand data, run experiments, and price dynamically. The company has strong traction, working with over 2000 brands and having access to more than $10B of transaction and shopping session data. They are looking for highly talented individuals to join their high-performing, collaborative team and help scale efficiently.

Director of Release Management - Monopoly GO!

Company: Scopely

Location: USA

Posted Dec 04, 2025

Scopely is seeking a Director of Release Management for their Monopoly GO game. The role involves leading and growing the Release Management team, refining release strategy and governance, driving quality and risk management, championing cross-functional alignment, modernizing tools and automation, and advancing operational maturity. The ideal candidate should have experience evolving established systems and teams, strong understanding of mobile release pipelines, proven leadership skills, and excellent communication abilities.

Software Engineer (Web SDK)

Company: Storyteller

Location: Bulgaria

Posted Dec 04, 2025

The job posting describes a fully remote engineering role at Storyteller, a high-growth B2B SaaS platform. The role involves working on the Web SDK and backend services, using AI tools, and focusing on performance, reliability, and developer experience. The company offers a competitive salary, benefits, and a modern tech stack.

Product Manager - Staff

Company: Blackbaud

Location: India

Posted Dec 04, 2025

Blackbaud is seeking a Staff Product Manager for YourCause to drive products that create social impact for corporate customers. The role involves partnering with cross-functional stakeholders, defining market needs, and delivering solutions. The ideal candidate will have experience in product management, AI-driven innovation, and the Scaled Agile Framework (SAFe).

Technical Delivery Lead

Company: Fortive

Location: India

Posted Dec 04, 2025

The text describes a technical leadership role requiring management of Salesforce support operations, SLA adherence, process improvement, and cross-functional collaboration. It outlines qualifications including Salesforce expertise, team coordination, compliance efforts, and system integration experience.

Product Line Manager - Busway

Company: Flex

Location: USA

Posted Dec 04, 2025

This job posting seeks a Product Line Manager for Busway solutions in the US remote location. The role involves strategic planning, market analysis, and cross-functional collaboration to drive product development and growth. Required qualifications include engineering or business degrees, product management experience, and expertise in US regulations. Benefits include comprehensive healthcare, retirement plans, and tuition reimbursement.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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