Customer Service Jobs

1,441,418 open positions · Updated daily

Customer Service is one of the fastest growing sectors, with 1,765 active listings on our board alone. The surge comes from subscription-based SaaS, e-commerce, and fintech companies expanding globally. These roles now demand proficiency in omnichannel support platforms, real-time analytics, and AI-driven chatbots—skills that directly boost customer retention and revenue.

Within Customer Service, you’ll find positions such as Customer Support Specialist, Technical Support Engineer, Help Desk Analyst, Onboarding Coordinator, and CS Manager. Typical responsibilities include ticket triage, troubleshooting, knowledge-base creation, CSAT and NPS monitoring, and cross-functional collaboration with product and sales teams to translate customer feedback into product improvements.

Salary transparency matters because Customer Service salaries often lag behind comparable roles in tech. Knowing the exact pay range before applying eliminates surprises, enables realistic budgeting, and empowers agents to negotiate based on market benchmarks rather than vague expectations.

Compliance Analyst - BSA/AML

Company: Found

Location: Remote

Posted Nov 27, 2025

Found is a company that provides banking services for self-employed individuals, offering tools to automate taxes and expense tracking. They are looking for kind, resourceful, and passionate people to join their team and build a safety net for self-employment. The Compliance Lead role involves assisting with tracking and responding to Requests for Information, preparing monthly reports, conducting BSA/AML transaction monitoring, and performing KYC customer due diligence reviews.

Workflow Automation Engineer

Company: Trafilea

Location: Remote

Posted Nov 27, 2025

Trafilea is a dynamic and innovative tech e-commerce group that operates multiple direct-to-consumer brands in the intimate apparel and beauty sectors. They focus on using data-driven strategies to scale their businesses and have their own online community dedicated to promoting body positivity. Trafilea is committed to creating high-quality products and services that enhance the customer experience and drive long-term growth.

Lead Software Engineer - AI Content Intelligence Platform (Storypilot)

Company: Storyteller

Location: Bulgaria

Posted Nov 27, 2025

The job posting describes a fully remote, high-growth B2B SaaS platform called Storyteller that enables companies to add Instagram-style stories to their apps and sites. The role involves leading a team of engineers to build production systems, architect NET services, and leverage AI tools. The company values technical leadership, problem-solving, communication, ownership, and a learning mindset.

Team Lead Customer Success Manager - Health Plans

Company: H1

Location: USA

Posted Nov 27, 2025

H1 is a company that believes access to the best healthcare information is a basic human right. They aim to provide a platform that optimally informs every doctor interaction globally, promoting health equity and building trust in healthcare systems. H1 uses data and AI technology to unlock medical insights and convert them into action for optimal patient outcomes and an equitable drug development lifecycle. The company values customer success and relationship building, offering a range of benefits and a commitment to diversity and inclusion.

Software Engineer (Go)

Company: Megaport

Location: Australia

Posted Nov 27, 2025

Megaport is a global leader in Network as a Service (NaaS) that has transformed the way businesses connect to the cloud, data centers, and each other. The company is headquartered in Brisbane and has a collaborative, supportive, and fun work environment. They are seeking a Go developer to join their Edge Services Development team and help design, develop, and maintain their high-performance network edge services platform.

Sr. Director, Market Access – Payer Value & Access Strategies

Company: Abbott

Location: USA

Posted Nov 27, 2025

Abbott is a global healthcare leader with a diverse portfolio of life-changing technologies. The company offers career development opportunities, excellent benefits, and a positive work environment. The job description highlights the opportunity to work in the diabetes technology space and the need for a strategic leader in market access and payer value proposition development.

Linux Desktop & Devices Support Engineer

Company: Canonical

Location: Remote

Posted Nov 27, 2025

Canonical is a leading provider of open source software and operating systems, with a focus on customer success and technical support. The company offers a globally remote role for a Linux Engineer/Administrator to support customers using Ubuntu and open source products. The role involves investigating and resolving customer issues, participating in training sessions, and contributing to knowledge base articles.

Lead Software Engineer - AI + Sports Tech Core Platform (Storyteller)

Company: Storyteller

Location: Bulgaria

Posted Nov 27, 2025

The job posting describes a full-time contractor role for a software engineering position at Storyteller, a fast-growing B2B SaaS platform. The role focuses on developing and maintaining a high-performance, AI-native multiproduct platform that powers mobile and web SDKs for leading global sports brands. The company values autonomy, adaptability, and ownership, and is looking for candidates with technical leadership experience, practical problem-solving skills, clear communication, and a learning mindset. The recruitment process involves an intro call, a paid take-home task, and a review with pairing and interviews.

Senior Full-Stack Engineer PHP/JS - Innovation Team

Company: InnoCraft

Location: Germany

Posted Nov 27, 2025

Matomo seeks a Senior Full Stack Engineer to innovate in privacy-first analytics. Benefits include remote work, global collaboration, and career growth. Apply to join an ethical tech mission.

Real Manager

Company: Magnet Forensics

Location: Singapore

Posted Nov 27, 2025

Magnet Forensics is a global leader in digital investigative software, serving thousands of customers worldwide. The company is expanding its global presence and is looking for a Renewal Manager to drive customer retention through the renewal process. The role requires relevant job experience, strong numbers skills, and the ability to multitask in a fast-paced environment. Magnet Forensics offers competitive compensation, generous time off policies, and a commitment to continuous learning and diversity.

Legal Operations Manager

Company: n8n

Location: Europe

Posted Nov 27, 2025

n8n showcases its growth, community, and achievements, offering a positive work environment with opportunities for impactful contributions.

Regulatory Specialist - Product Compliance (French, Italian or German Speakers)

Company: Assent

Location: Europe

Posted Nov 27, 2025

Assent, a leading supply chain sustainability solution, celebrates reaching a $100M ARR milestone and Centaur Status. The company emphasizes its mission to support sustainability-driven manufacturers while offering a hybrid work model, competitive benefits, and opportunities for growth. The Regulatory Specialist role highlights collaboration, compliance expertise, and innovation in sustainability practices.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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