Customer Service Jobs
1,441,418 open positions · Updated daily
Customer Service is one of the fastest growing sectors, with 1,765 active listings on our board alone. The surge comes from subscription-based SaaS, e-commerce, and fintech companies expanding globally. These roles now demand proficiency in omnichannel support platforms, real-time analytics, and AI-driven chatbots—skills that directly boost customer retention and revenue.
Within Customer Service, you’ll find positions such as Customer Support Specialist, Technical Support Engineer, Help Desk Analyst, Onboarding Coordinator, and CS Manager. Typical responsibilities include ticket triage, troubleshooting, knowledge-base creation, CSAT and NPS monitoring, and cross-functional collaboration with product and sales teams to translate customer feedback into product improvements.
Salary transparency matters because Customer Service salaries often lag behind comparable roles in tech. Knowing the exact pay range before applying eliminates surprises, enables realistic budgeting, and empowers agents to negotiate based on market benchmarks rather than vague expectations.
Country Manager
Company: Magnet Forensics
Location: Thailand
Posted Nov 27, 2025
Magnet Forensics is a global leader in digital investigative software, serving thousands of customers worldwide. The company is expanding its presence in the APAC region, particularly in Thailand, and is seeking a high-performing sales team to drive growth. The role involves prospecting new clients, developing territory plans, managing product trials, and building strong customer relationships. The company offers competitive compensation, generous time off policies, and a commitment to diversity and inclusion.
Senior Lead - Acquisition Growth Campaigns
Company: Dropbox
Location: Canada
Posted Nov 27, 2025
The role of Senior Lead of Acquisition Growth Campaigns at Dropbox involves driving the marketing-led acquisition strategy across product-led and sales-led motions. The responsibilities include owning the end-to-end campaign acquisition strategy, leading a cross-functional growth experimentation engine, defining the early-journey customer architecture, setting the acquisition performance framework, translating experiment learnings into scalable growth programs, driving cross-functional alignment, and championing the use of AI in acquisition workflows. The requirements include 10+ years of experience in growth demand generation or acquisition marketing within B2B SaaS, demonstrated ability to lead acquisition strategy and drive alignment across cross-functional teams, deep understanding of funnel dynamics and growth experimentation methodology, and strong analytical skills. Preferred qualifications include experience scaling acquisition programs in high-growth SaaS environments, proficiency in experimentation and automation platforms, strong understanding of paid media strategy, exposure to AI-driven personalization, and a strategic marketing-analytics background.
Customer Success Manager
Company: Dropbox
Location: Japan,Singapore
Posted Nov 27, 2025
The role of a Customer Success Manager at Dropbox involves owning post-sale customer deployment, adoption, and product education. The successful candidate will build strong relationships with customers, drive product value realization, and collaborate with internal teams to ensure customer satisfaction and growth. The position requires 4+ years of experience in B2B SaaS Customer Success, strong relationship management skills, technical aptitude, and native-level fluency in Japanese.
Senior Manager - Customer Experience Automation
Company: OpenTable
Location: Canada
Posted Nov 27, 2025
OpenTable, a leader in the restaurant industry, empowers restaurants and diners with its world-class technology. The company values its employees and their impact on the organization. The role described involves leading strategic initiatives, managing teams, and leveraging AI technologies to improve customer experience and efficiency.
Automation Specialist
Company: DevRev
Location: Philippines
Posted Nov 27, 2025
The company is a young, innovative global AI SaaS company founded in 2020. They are expanding their technical team in the Philippines and seeking talented senior QA Engineers. The role is a Mid-level Test Automation Specialist, focusing on test case design, AI-driven test automation, and test framework governance.
Senior Platform Manager - Trust and Safety
Company: Airbnb
Location: USA
Posted Nov 27, 2025
The text describes Airbnb's Trust & Safety team, which focuses on building trust and safety for guests and hosts through identity verification, community standards, and machine learning models to detect risk. The role of a Product Manager in this team involves identifying customer pain points, defining product strategy, leading cross-functional teams, and balancing business goals with regulatory requirements.
AI Research Manager
Company: Goodnotes
Location: Asia,Europe
Posted Nov 27, 2025
Goodnotes is seeking an LLM Research Manager to lead a team of researchers in building advanced AI systems for their productivity and note-taking platform. The role involves leading research direction, designing and scaling RAG systems, shaping a new multimodal medium, mentoring a team, partnering with engineering, and driving execution in a fast-paced environment. The company values innovation, collaboration, and user obsession.
Senior Software Engineer - AI
Company: Webflow
Location: USA
Posted Nov 27, 2025
Webflow is building an AI-native Digital Experience Platform as a remote-first company. They aim to bring development superpowers to everyone, from entrepreneurs to global enterprises. The company values trust, transparency, creativity, and a high bar for technical quality. They are looking for a Senior Software Engineer AI to lead architecture and design for AI features, collaborate with teams, and stay updated on AI advancements.
(S)VP of Product
Company: Buildout
Location: USA
Posted Nov 27, 2025
Buildout is a family of CRE software products that help brokers find, win, and transact properties to maximize their deal efforts. The company is seeking a Senior Vice President of Product to drive innovation and development of their established products, with a focus on AI and exceptional user experience. The ideal candidate will have a deep understanding of commercial real estate and workflow automation, a proven track record in product and design management, and the ability to lead cross-functional teams in a fast-paced environment.
Staff Software Engineer - Performance
Company: Airbnb
Location: USA
Posted Nov 27, 2025
The Infrastructure Performance team at Airbnb focuses on optimizing performance across the fleet and backend stack. They work on various infrastructure systems, engage with cross-functional partners, evaluate hardware offerings, and modernize the software stack. The team is responsible for performance observability, load testing, and minimizing latency for customers. They seek experienced engineers with expertise in performance optimization, software tuning, and cloud infrastructure.
Senior Lead - Acquisition Growth Campaigns
Company: Dropbox
Location: USA
Posted Nov 27, 2025
The role of Senior Lead of Acquisition Growth Campaigns at Dropbox involves driving the marketing-led acquisition strategy for both product-led and sales-led motions. The responsibilities include owning the end-to-end campaign acquisition strategy, leading a cross-functional growth experimentation engine, defining the early-journey customer architecture, setting the acquisition performance framework, translating experiment learnings into scalable growth programs, driving cross-functional alignment, and championing the use of AI in acquisition workflows. The requirements include 10+ years of experience in growth demand generation or acquisition marketing within B2B SaaS, demonstrated ability to lead acquisition strategy and drive alignment across cross-functional teams, deep understanding of funnel dynamics and growth experimentation methodology, and strong analytical skills. Preferred qualifications include experience scaling acquisition programs in high-growth SaaS environments, proficiency in experimentation and automation platforms, strong understanding of paid media strategy, exposure to AI-driven personalization, and a strategic marketing-analytics background.
Producer - Event Technology
Company: HubSpot
Location: USA
Posted Nov 27, 2025
HubSpot is seeking an Event Technology Producer to lead the implementation and maintenance of event technology across their portfolio. The role involves end-to-end execution of event tech solutions, managing vendor relationships, collaborating with cross-functional teams, and providing customer support. The ideal candidate should have strong technical problem-solving skills, experience with event technology tools, and the ability to manage projects effectively.