Customer Service Jobs

1,441,418 open positions · Updated daily

Customer Service is one of the fastest growing sectors, with 1,765 active listings on our board alone. The surge comes from subscription-based SaaS, e-commerce, and fintech companies expanding globally. These roles now demand proficiency in omnichannel support platforms, real-time analytics, and AI-driven chatbots—skills that directly boost customer retention and revenue.

Within Customer Service, you’ll find positions such as Customer Support Specialist, Technical Support Engineer, Help Desk Analyst, Onboarding Coordinator, and CS Manager. Typical responsibilities include ticket triage, troubleshooting, knowledge-base creation, CSAT and NPS monitoring, and cross-functional collaboration with product and sales teams to translate customer feedback into product improvements.

Salary transparency matters because Customer Service salaries often lag behind comparable roles in tech. Knowing the exact pay range before applying eliminates surprises, enables realistic budgeting, and empowers agents to negotiate based on market benchmarks rather than vague expectations.

Associate Product Marketing Manager - EMS

Company: Finalsite

Location: USA

Posted Dec 16, 2025

Finalsite's job posting outlines a remote Associate Product Marketing Manager role focused on driving product strategies, cross-functional collaboration, and customer engagement. The position emphasizes strategic marketing, sales enablement, and alignment with product roadmaps while highlighting the company's commitment to diversity and remote work opportunities.

Software Engineer – Hardware Emulation (Hardware Emulation)

Company: Boeing

Location: USA

Posted Dec 16, 2025

This job description outlines a Software Engineer Hardware Emulation role at Boeing, requiring expertise in emulation solutions, virtualization technologies, and software development. The position involves collaboration with teams to design software models, ensure system reliability, and meet project requirements. It offers competitive pay, benefits, and opportunities for growth in a drug-free workplace environment.

Software Engineer–Hardware Emulation (Hardware Emulation)

Company: Boeing

Location: USA

Posted Dec 16, 2025

This job description outlines a Software Engineer Hardware Emulation role at Boeing, requiring expertise in virtualization, embedded systems, and hardware emulation. The position involves developing software models, collaborating with teams, and ensuring reliable emulation solutions. Benefits include competitive pay, health insurance, and retirement plans.

Senior Product Manager - Outage Management

Company: Kraken

Location: USA

Posted Dec 16, 2025

Kraken is seeking a Senior Product Manager to innovate outage management systems and enhance customer experiences in sustainable energy. The role involves shaping AI-powered solutions for utilities, collaborating across teams, and driving impactful outcomes. The company emphasizes work-life balance, equity, and a mission to transform global energy systems.

VP Product Platform

Company: Masabi

Location: Canada

Posted Dec 16, 2025

Masabi is revolutionizing fare payment systems globally with innovative platforms used in over 250 locations. The company seeks a VP Product Platform to scale their technology for enterprise-grade transit solutions, emphasizing innovation, commercial impact, and a collaborative culture focused on urban mobility and accessibility.

Litigated Claims Consultant | Public Entity

Company: Sedgwick

Location: USA

Posted Dec 16, 2025

Sedgwick promotes a positive work environment with opportunities for career growth, flexibility, and professional development. The job emphasizes a caring culture, work-life balance, and recognition as a top workplace. It highlights responsibilities in handling complex claims and collaborating with teams to achieve satisfactory resolutions.

Associate Product Marketing Manager - Comms

Company: Finalsite

Location: USA

Posted Dec 16, 2025

Finalsite, a K12 school platform, seeks an Associate Product Marketing Manager for remote roles. The position involves driving product strategies, creating marketing materials, and collaborating across teams. The company emphasizes remote work and diversity.

Software Engineer I

Company: SpryPoint

Location: Canada

Posted Dec 16, 2025

SpryPoint, a fast-growing utility tech company, offers innovative solutions and a dynamic work environment. They seek Software Developers to join their team, emphasizing collaboration, growth, and competitive benefits.

Sales Development Representative (Outbound)

Company: Hostaway

Location: UK

Posted Dec 16, 2025

Hostaway, a successful SaaS startup, seeks a remote Sales Development Representative in the UK. The role offers competitive pay, equity, and growth opportunities in a dynamic, remote-friendly environment.

Senior Full-stack Engineer

Company: Innovecs

Location: Europe

Posted Dec 16, 2025

Innovecs is a globally recognized digital services company with a strong track record of growth and innovation. The company offers competitive benefits, flexible work arrangements, and a supportive culture, making it an attractive workplace for professionals seeking opportunity and development.

Software Engineer – Hardware Emulation (Hardware Emulation)

Company: Boeing

Location: USA

Posted Dec 16, 2025

This job posting seeks a Senior Software Engineer specializing in Hardware Emulation for Boeing's Emulation Team in Berkeley, Missouri. The role involves developing software models, collaborating with cross-functional teams, and working on virtualization technologies. It highlights required skills in C/C++, embedded systems, and hardware emulation, along with competitive pay and benefits.

Analytics Project Manager

Company: Blackbaud

Location: India

Posted Dec 16, 2025

This text describes a Project Manager role at Blackbaud, outlining responsibilities such as project management, client care, and cross-functional collaboration. It highlights required experience, including Salesforce skills and a focus on customer satisfaction, while emphasizing the company's commitment to inclusive hiring practices and flexible work arrangements.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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