Customer Service Jobs

Positions 1,442,152 Updated daily

Customer Service is reshaping how brands interact with consumers, with AI‑powered chatbots, omnichannel dashboards, and real‑time sentiment analysis driving higher satisfaction scores across e‑commerce, fintech, and cloud‑software sectors. Demand for skilled reps has surged, reflected in 1,765 open positions that offer competitive, fully disclosed salaries and flexible remote arrangements.

Roles range from Frontline Support Specialists who resolve ticket queues in Zendesk, to Technical Support Engineers who troubleshoot SaaS integrations via Jira Service Management, to Customer Success Managers who own lifecycle dashboards in Salesforce Service Cloud. Escalation Specialists and Voice/Chat agents handle high‑impact issues, while CRM Administrators maintain data hygiene and automation scripts for Intercom and Freshdesk.

Transparent pay empowers agents to negotiate overtime, bonus, and skill‑based raises, aligning compensation with CSAT and NPS metrics. It also levels the playing field for multilingual and remote teams, ensuring that every rep sees how their expertise translates into market‑competitive earnings.

Specialized Talent Administrator & Coordinator

Company: Cielo

Location: Hungary

Posted Jan 06, 2026

Cielo offers career growth opportunities, works with industry leaders, and provides comprehensive talent solutions. They emphasize equal opportunity and a supportive work environment.

Software Solutions Architect

Company: Unqork

Location: USA

Posted Jan 06, 2026

Unqork empowers enterprises with AI-powered applications, emphasizing innovation, security, and growth. The job posting highlights benefits like remote work, competitive compensation, and a focus on client relationships, while showcasing the company's commitment to diversity and security.

Data Scientist

Company: Capstone Integrated Solutions

Location: USA

Posted Jan 06, 2026

Capstone Integrated Solutions promotes itself as a customer-focused provider offering comprehensive software services and seeks a Data Scientist with expertise in data analysis and predictive modeling. The company emphasizes a culture of learning, growth, and strategic execution while providing remote work benefits and an inclusive environment.

Financial Manager

Company: Innovecs

Location: Ukraine

Posted Jan 06, 2026

The job posting highlights a Financial Manager role with responsibilities in financial reporting and compliance, while emphasizing benefits like flexible work arrangements, competitive compensation, and a supportive company culture at Innovecs.

Senior Backend PHP Software Engineer Inventory

Company: Cloudbeds

Location: Massachusetts

Posted Jan 05, 2026

Cloudbeds transforms hospitality with a unified platform, serving 150 countries. Recognized as the world's best PMS provider, they focus on innovation and scalability for hoteliers.

Sr Salesforce Administrator

Company: First Advantage

Location: Philippines

Posted Jan 06, 2026

This job description outlines a Senior Salesforce Administrator role with responsibilities spanning system maintenance, automation, and integration support. It emphasizes collaboration with cross-functional teams and requires 5+ years of experience. The position offers remote work with occasional travel and highlights the company's commitment to diversity and equal opportunity.

ERP Systems Manager

Company: DISHER

Location: Remote

Posted Jan 06, 2026

This job description highlights a role managing ERP systems with opportunities for innovation, collaboration, and growth in a dynamic supply chain environment. The position emphasizes strategic leadership, technical expertise, and cross-functional teamwork while offering impactful contributions to global operations.

Product Manager - Dropbox Dash

Company: Dropbox

Location: Germany

Posted Jan 06, 2026

This job description highlights a Product Manager role at Dropbox focused on growing integrations for Dash, collaborating with cross-functional teams, and delivering customer value through AI-powered solutions. The position emphasizes ownership, technical fluency, and alignment with Dropbox's innovation mission to transform content into utility for collaboration.

Software Engineer (Web SDK)

Company: Storyteller

Location: Remote

Posted Jan 05, 2026

This job posting highlights a high-growth SaaS engineering role with remote work flexibility, competitive benefits, and opportunities to work on AI-driven projects. The position emphasizes collaboration, ownership, and modern development practices while offering a supportive team environment and impactful work.

Director - Enterprise Customer Success

Company: Newsela

Location: USA

Posted Jan 06, 2026

This job description outlines a senior role in Enterprise Customer Success, requiring leadership, commercial acumen, and operational excellence. It highlights key responsibilities, qualifications, and competitive compensation, while emphasizing the impact on education and student outcomes.

Fraud Investigation Analyst

Company: Vonage

Location: Remote

Posted Jan 05, 2026

The text describes the Trust & Safety Team's mission to protect Vonage's services from fraud and abuse, detailing their proactive monitoring, fraud detection, and collaboration with cross-functional teams. It outlines the role of a Fraud Investigation Analyst, emphasizing responsibilities like incident detection, fraud prevention, and cross-team collaboration, while specifying required qualifications and work conditions.

Paraplanner

Company: Wealth Wizards

Location: UK

Posted Jan 06, 2026

Wealth Wizards seeks a Paraplanner to enhance personalized financial advice delivery, emphasizing flexible working, diverse inclusion, and transformative financial wellbeing. The role involves supporting advice delivery, compliance, and developing new methodologies, with competitive benefits including a pension, bonuses, and professional development opportunities.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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