Customer Service Jobs

Positions 1,442,152 Updated daily

Customer Service is reshaping how brands interact with consumers, with AI‑powered chatbots, omnichannel dashboards, and real‑time sentiment analysis driving higher satisfaction scores across e‑commerce, fintech, and cloud‑software sectors. Demand for skilled reps has surged, reflected in 1,765 open positions that offer competitive, fully disclosed salaries and flexible remote arrangements.

Roles range from Frontline Support Specialists who resolve ticket queues in Zendesk, to Technical Support Engineers who troubleshoot SaaS integrations via Jira Service Management, to Customer Success Managers who own lifecycle dashboards in Salesforce Service Cloud. Escalation Specialists and Voice/Chat agents handle high‑impact issues, while CRM Administrators maintain data hygiene and automation scripts for Intercom and Freshdesk.

Transparent pay empowers agents to negotiate overtime, bonus, and skill‑based raises, aligning compensation with CSAT and NPS metrics. It also levels the playing field for multilingual and remote teams, ensuring that every rep sees how their expertise translates into market‑competitive earnings.

Growth Product Lead - Loyalty

Company: Trafilea

Location: USA

Posted Jan 04, 2026

Trafilea promotes itself as a transformative consumer tech platform with AI-driven growth solutions, highlighting achievements like $1B+ revenue and global brand scaling. The job posting emphasizes growth opportunities, cross-functional collaboration, and a dynamic remote work environment with competitive compensation.

Account Executive

Company: Qualio

Location: North America

Posted Jan 03, 2026

Qualio's platform helps regulated organizations achieve compliance and reduce risk through automated solutions. The job opportunity emphasizes growth, consultative selling, and cross-functional collaboration for a remote sales role with global impact.

Associate Technical Support Engineer

Company: Recharge

Location: Remote

Posted Jan 03, 2026

Recharge is a subscription platform for innovative brands, offering customer retention solutions. They seek Technical Support roles with 24/7 coverage, emphasizing clear communication and problem-solving.

Senior Staff AI Software Engineer

Company: Aegis Ventures

Location: Remote, U.S.

Posted Jan 01, 2026

Aegis Ventures and Caregentic are innovating in healthcare through partnerships, AI-driven solutions, and real-world applications. They focus on solving complex challenges, improving care delivery, and scaling impactful technologies with industry leaders like Northwell Health.

Senior Full-Stack Engineer (React/Node.js)

Company: Innovecs

Location: Poland,Ukraine

Posted Jan 04, 2026

Innovecs seeks a passionate FullStack Software Engineer, highlighting their achievements and offering competitive benefits, flexible work, and a supportive culture. The company emphasizes employee engagement, global presence, and opportunities for growth.

Sales Prospecting Account Executive - Financial Solutions

Company: Blackbaud

Location: USA

Posted Jan 04, 2026

This job posting seeks Prospect Account Executives to sell Financial Management applications for nonprofits and governments. Responsibilities include sales management, territory planning, and client engagement. The role offers a competitive salary, remote work flexibility, and comprehensive benefits including healthcare, retirement plans, and parental leave.

Staff Salesforce Engineer - CRM Systems

Company: GitLab

Location: USA

Posted Jan 04, 2026

This job description outlines a Staff Salesforce Developer role focusing on designing, building, and scaling enterprise-grade solutions across Salesforce platforms. The position requires technical leadership, collaboration with business leaders, and expertise in Salesforce development practices. It emphasizes scalable, secure, and compliant systems for GitLabs LeadtoCash and GoToMarket operations.

HR Administrator

Company: Offshore Launch

Location: Remote

Posted Dec 29, 2025

Offshore Launch is a people-centered staffing agency that helps small businesses scale with global remote talent. The HR Administrator role involves managing HR operations, payroll, and employee records while fostering a growth-oriented remote environment. The job emphasizes teamwork, professional development, and compliance, with a focus on improving business outcomes through strategic support.

Customer Success Manager - High Touch

Company: n8n

Location: USA

Posted Jan 04, 2026

n8n showcases its growth, community, and achievements, offering a Customer Success Manager role with competitive benefits and a positive work culture.

Engineering Manager - Software Supply Chain Security: Auth Infrastructure

Company: GitLab

Location: USA

Posted Jan 04, 2026

This job description highlights a leadership role in developing secure, scalable authentication infrastructure for GitLab. It emphasizes technical expertise in distributed systems, zero-trust architecture, and team management, while outlining key responsibilities and qualifications for the position.

Client Success Executive Wayforge

Company: SBI Growth

Location: Remote

Posted Dec 30, 2025

SBI's Client Success Executive role emphasizes driving client growth through innovative solutions, offering remote work and career development opportunities.

Client Success Manager Coupa

Company: CrossCountry Consulting

Location: United States

Posted Dec 30, 2025

The text promotes a company's commitment to client and employee success, highlighting their values, collaborative approach, and comprehensive benefits package. It outlines a role focused on delivering exceptional client experiences through technology solutions and emphasizes a positive work culture with opportunities for growth and innovation.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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