Customer Service Jobs
Customer Service is reshaping how brands interact with consumers, with AI‑powered chatbots, omnichannel dashboards, and real‑time sentiment analysis driving higher satisfaction scores across e‑commerce, fintech, and cloud‑software sectors. Demand for skilled reps has surged, reflected in 1,765 open positions that offer competitive, fully disclosed salaries and flexible remote arrangements.
Roles range from Frontline Support Specialists who resolve ticket queues in Zendesk, to Technical Support Engineers who troubleshoot SaaS integrations via Jira Service Management, to Customer Success Managers who own lifecycle dashboards in Salesforce Service Cloud. Escalation Specialists and Voice/Chat agents handle high‑impact issues, while CRM Administrators maintain data hygiene and automation scripts for Intercom and Freshdesk.
Transparent pay empowers agents to negotiate overtime, bonus, and skill‑based raises, aligning compensation with CSAT and NPS metrics. It also levels the playing field for multilingual and remote teams, ensuring that every rep sees how their expertise translates into market‑competitive earnings.
Customer Support Manager (Tier 1)
Company: Fortive
Location: USA
Posted Jan 06, 2026
The text describes job responsibilities involving team management, customer support standards, communication protocols, and required qualifications for a leadership role in customer service. It outlines both operational procedures and skill requirements for the position.
Staff Backend Engineer - Grafana Databases Loki Ingest
Company: Grafana Labs
Location: Canada
Posted Jan 06, 2026
This remote Staff Backend Engineer role at Grafana involves working on observability platforms, contributing to open-source projects, and collaborating in a global team. The position offers competitive compensation and growth opportunities with a focus on innovation and remote-first work.
Director - Value Based Care Partnerships
Company: iRhythm
Location: USA
Posted Jan 06, 2026
iRhythm seeks a strategic sales leader to drive value-based care initiatives, offering career growth and impactful work in digital health. The role involves enterprise account management, executive engagement, and collaboration across teams with competitive compensation.
Senior Sales Enablement Specialist
Company: Saviynt
Location: UK
Posted Jan 06, 2026
Saviynt's AI-powered identity platform helps organizations manage access and security while seeking a Sales Enablement Specialist. The role involves content management, training support, and operational processes to enhance sales productivity. The company emphasizes growth opportunities, a positive work environment, and equal opportunity employment.
Major Account Executive - Acquisition
Company: Grafana Labs
Location: USA
Posted Jan 06, 2026
This job posting seeks a Major Account Executive for Grafana Labs in NYC, focusing on sales in the East region with emphasis on consultative approaches, technical expertise, and sales pipeline management. The role offers competitive compensation, RSUs, and opportunities to work with open-source technologies.
Digital Customer Experience Product Owner
Company: Ralliant
Location: USA
Posted Jan 06, 2026
The text describes a product manager's responsibilities involving roadmap refinement, stakeholder collaboration, requirement definition, integration coordination, and KPI tracking in B2B eCommerce platforms. It emphasizes cross-functional leadership, data readiness, and operational excellence in large-scale catalog environments.
Staff Backend Engineer - Grafana Databases, Loki Ingest
Company: Grafana Labs
Location: USA
Posted Jan 06, 2026
This remote Staff Backend Engineer role at Grafana involves working on observability platforms, contributing to open-source projects, and collaborating in a global team. The position emphasizes innovation, customer focus, and experience with distributed systems.
Senior Product Designer - Games Developer Ecosystem
Company: Netflix
Location: USA
Posted Jan 06, 2026
The text describes a Senior Product Designer role at Netflix with remote flexibility, competitive compensation, and a supportive work environment. It highlights opportunities to design tools for game developers, collaborate with cross-functional teams, and contribute to global entertainment platforms.
Onboarding Sales Enablement Specialist
Company: Saviynt
Location: USA
Posted Jan 06, 2026
Saviynt promotes its AI-powered identity platform as a secure and efficient solution for organizations, emphasizing trust, compliance cost reduction, and leadership in identity security. The job posting highlights a dynamic Onboarding Enablement Specialist role with responsibilities spanning curriculum design, content creation, and program improvement, while showcasing the company's positive work environment and growth opportunities.
Senior Frontend Engineer
Company: Hostaway
Location: Europe,Africa
Posted Jan 06, 2026
This job posting highlights a remote Senior Frontend Engineer role at a SaaS scaleup in Europe or Africa, offering competitive pay, remote work flexibility, equity, professional growth opportunities, and a dynamic international team culture. The position emphasizes technical expertise in React/TypeScript and collaboration with cross-functional teams.
Customer Success - Enterprise
Company: ElevenLabs
Location: USA
Posted Jan 06, 2026
ElevenLabs is a leading audio AI company with rapid growth and innovative solutions. They focus on creating accessible audio technologies and offer impactful roles with global opportunities. The job description emphasizes hands-on execution, customer success, and AI-driven outcomes.
Customer Support Manager (Tier 2)
Company: Fortive
Location: USA
Posted Jan 06, 2026
This job description outlines leadership responsibilities for supporting engineers, including team management, workload distribution, SLA maintenance, and training material development. It specifies required experience in technical support roles and skills in troubleshooting, communication, and Agile methodologies.