Customer Success Manager Jobs in Atlanta, GA

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Looking for Customer Success Manager jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Atlanta, GA area.

Inside Sales Representative - Work From Home (Georgia)

Company: HomeAdvisor

Location: Dublin, GA

Posted Jan 24, 2025

HomeAdvisor, a top workplace, offers tools and resources for homeowners' projects and helps service professionals grow their businesses. The company provides online advertising and lead generation. HomeAdvisor Sales offers a supportive team environment with incentives like team outings and competitions. The Inside Sales Representative role involves interactive training, cold calling, and selling HomeAdvisor as a marketing solution. The position requires a high school diploma or equivalent, sales experience, and the ability to work remotely. Benefits include a base salary, uncapped commission, and comprehensive health coverage.

Cook

Company: Cracker Barrel

Location: Loganville, GA

Posted Jan 24, 2025

Server

Company: Cracker Barrel

Location: Calhoun, GA

Posted Jan 24, 2025

Retail Sales

Company: Cracker Barrel

Location: Tifton, GA

Posted Jan 24, 2025

Cracker Barrel Old Country Store is seeking a Retail Sales team member in Tifton, GA. The role involves managing the retail shop, providing excellent guest service, and maintaining stock. The position offers flexible hours, potential for promotion, and comprehensive training. The company values diversity, equity, and inclusion, and provides a culture of belonging, top-notch training, diverse career paths, and competitive benefits. The job requires the ability to stand for long periods, lift up to 40 pounds, and work with various food items.

Banking Management Consulting Manager - South

Company: Accenture

Location: Atlanta, GA

Posted Jan 24, 2025

Accenture Consulting offers a dynamic environment for professionals seeking to innovate and lead in the banking sector. With a focus on Business and Technology Transformation, the role involves developing world-class solutions, defining clients' business and technology strategy, and managing banking systems implementation. The ideal candidate should have 4+ years of relevant consulting experience, 3+ years in banking operations, and expertise in banking systems like nCino, Salesforce.com, etc. Accenture values diversity and inclusion, and the role requires up to 80% travel. The starting salary range for this role in Colorado is $157,000 - $166,999.

Guest Service and Sales

Company: Cracker Barrel

Location: Loganville, GA

Posted Jan 24, 2025

The job posting for a Guest Service and Sales (GSS) expert at Cracker Barrel Old Country Store in Snellville, GA, emphasizes a 'Pleasing People' attitude and world-class service. The role involves flexible hours, potential for promotion, and diverse career paths. Cracker Barrel values diversity, equity, and inclusion, offering top-notch training, competitive pay, and benefits. The company culture fosters a sense of belonging and family, with opportunities for cross-training and internal development.

Cook

Company: Cracker Barrel

Location: Dalton, GA

Posted Jan 24, 2025

Growth and Competitiveness Senior Manager

Company: Accenture

Location: Atlanta, GA

Posted Jan 24, 2025

Accenture Strategy is a firm that leverages deep industry expertise, analytics, and insights to help clients navigate change and thrive. They empower C-suite leaders to act swiftly and confidently in the face of uncertainty, offering new thinking on business and technology. Their Intelligent Enterprise group assists clients in architecting future-proof operating models, embracing the future of work, workforce, and workplace. They partner with Boards, CEOs, and BU leaders to create competitive advantage and seize opportunities amidst unprecedented uncertainty. The role requires a Strategy Consulting ace with a passion for serving clients, strong leadership skills, and expertise in advising CEOs and senior clients on growth and profit strategies. The ideal candidate should have at least 10 years of industry experience, 3 years in strategy consulting, and a Bachelor's degree. Bonus points for an MBA, business development experience, and proficiency in analytics tools.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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