Customer Success Manager Jobs in Atlanta, GA

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Looking for Customer Success Manager jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Atlanta, GA area.

Sr. Lead Advisor, Talent Acquisition

Company: Chick-fil-A, Inc.

Location: Atlanta, GA

Posted Jan 24, 2025

Chick-fil-A Staff Selection Sr. Lead Advisors are experienced professionals who lead talent acquisition practices. They manage the full-cycle recruitment process, ensuring a diverse candidate pool and remarkable candidate experience. They collaborate with internal clients to understand business strategy and talent needs, and develop proactive talent strategies. The role involves advanced sourcing techniques, project leadership, and representation of the organization in external forums. Minimum qualifications include a Bachelor's Degree, 7 years of related experience, and proficiency in an ATS.

Technical Writer II, AV Operations Standards and Process

Company: Uber

Location: Atlanta, GA

Posted Jan 24, 2025

Uber is looking for a Technical Writer II to establish and maintain operational standards and partner processes for the AV Fleets team. The role involves developing and managing documentation, coordinating document changes, collaborating with internal and external stakeholders, and fostering a culture of success. The ideal candidate should have a Bachelor's degree in a relevant field, 4+ years of technical writing experience, and a strong understanding of AV technologies and industry regulations. Preferred qualifications include experience in AV operations, instructional design, and strong project management skills. The base salary ranges from $108,000 to $150,000 per year depending on the location.

Manager

Company: Apple

Location: Atlanta, GA

Posted Jan 24, 2025

The text describes a Manager role at an Apple Store, emphasizing the importance of leading, coaching, and developing a team to deliver exceptional customer experiences. The Manager is expected to actively participate in customer interactions, drive business priorities, and maintain company policies. The role involves recruiting, training, and retaining a diverse, high-performing team. The Manager is also responsible for creating an inclusive environment, respecting differences, and demonstrating Apple's values of inclusion and diversity. Minimum qualifications include availability to work flexible hours, proficiency in English, and retail leadership experience. Preferred qualifications include goal-oriented behavior, integrity, decision-making skills, effective communication, and conflict resolution abilities.

Warehouse Labor - Break Pack Sorter

Company: 48forty Solutions

Location: Atlanta, GA

Posted Jan 24, 2025

Relogistics, a leading pallet management services company in North America, is hiring a Break Pack Sorter. The role involves hand sorting cardboard boxes, maintaining a clean work area, and ensuring quality standards. The job offers competitive pay, holiday pay, referral bonuses, and long-term career advancement. The company provides benefits including insurance and a 401(k) retirement plan. The work environment is challenging with potential to lift up to 70 pounds, but offers a great team environment.

70230-Customer Experience Coor

Company: The TJX Companies, Inc.

Location: McDonough, GA

Posted Jan 24, 2025

Marshalls, a retail store, is seeking a team player with 1 year of retail experience and 6 months of leadership experience. The role involves promoting an excellent customer experience, overseeing a team, and maintaining a clean store. The company culture encourages discovery, change, and teamwork. Benefits include discounts, 401(k), health insurance, and more. The starting pay range is $13.00 to $13.50 per hour.

Senior Application Engineer - Fluids (Remote)

Company: Ansys

Location: Atlanta, GA / Remote

Posted Jan 24, 2025

Branch Office Administrator

Company: Edward Jones

Location: Decatur, GA

Posted Jan 24, 2025

Store Associate

Company: CVS Health

Location: Columbus, GA

Posted Jan 24, 2025

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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