Customer Success Manager Jobs in Atlanta, GA

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Looking for Customer Success Manager jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Atlanta, GA area.

Tech Mobilization Senior Lead

Company: Accenture

Location: Atlanta, GA

Posted Jan 24, 2025

Accenture, a global professional services company, is seeking a Senior Technology Mobilization Lead for a remote position. The role involves technology mobilization governance for Business Process Services (BPS) mobilization projects, ensuring high-quality solutions with appropriate program controls. Key responsibilities include coordinating with client tech leads, managing project risks, and overseeing technology stabilization activities. The ideal candidate should have strong project management skills, risk analysis abilities, and experience in BPS mobilizations. A Bachelor's degree in a relevant field and PMP certification are preferred. The role requires 15% travel on average and offers a competitive salary range of $115,000 - $188,599 in Colorado.

Host

Company: Cracker Barrel

Location: Augusta, GA

Posted Jan 24, 2025

Host

Company: Cracker Barrel

Location: Dalton, GA

Posted Jan 24, 2025

Retail Sales

Company: Cracker Barrel

Location: Calhoun, GA

Posted Jan 24, 2025

Cracker Barrel Old Country Store in Calhoun, GA is seeking a Retail Sales team member. The role involves managing the retail shop, providing excellent guest service, and maintaining stock. The position offers flexible hours, potential for promotion, and comprehensive training. The company values diversity, equity, and inclusion, and provides a culture of belonging, top-notch training, diverse career paths, and competitive benefits including health, dental, and vision insurance, 401K, and employee stock purchasing program.

Host

Company: Cracker Barrel

Location: Macon, GA

Posted Jan 24, 2025

The job posting for a Host at Cracker Barrel Old Country Store in Macon, GA, emphasizes a welcoming and friendly environment. The role involves greeting guests, managing seating, and potentially growing within the company. Cracker Barrel highlights its commitment to diversity, equity, and inclusion, offering top-notch training, diverse career paths, and competitive benefits. The company fosters a culture of belonging, encouraging employees to be themselves and celebrate differences.

Financial Services Media Lead

Company: Accenture

Location: Atlanta, GA

Posted Jan 24, 2025

Accenture is seeking a seasoned PR professional to lead media relations for its financial services sector. The role involves creating a media strategy, managing an editorial calendar, coaching spokespeople, and driving content for media relations. The candidate will also oversee industry analyst relations, collaborate with cross-functional teams, and manage a small financial services media relations team. The ideal candidate should have extensive experience in PR/corporate communications within the financial services sector, strong relationships with industry press, and the ability to leverage social media.

Retail Sales

Company: Cracker Barrel

Location: Norcross, GA

Posted Jan 24, 2025

Cracker Barrel Old Country Store is seeking a Retail Sales team member in Norcross, GA. The role involves managing the retail shop, providing excellent guest service, and maintaining stock. The position offers flexible hours, potential for promotion, and comprehensive training. The company values diversity, equity, and inclusion, and provides a culture of belonging, top-notch training, diverse career paths, and competitive benefits. The job requires the ability to stand for long periods, lift up to 40 pounds, and work with food items.

Cleaning Crew Member

Company: Cracker Barrel

Location: Augusta, GA

Posted Jan 24, 2025

Host

Company: Cracker Barrel

Location: Statesboro, GA

Posted Jan 24, 2025

Learning Management System Administrator

Company: Rheem

Location: Atlanta, GA

Posted Jan 24, 2025

Rheem, a global leader in heating, cooling, and water heating equipment, is seeking a Learning Management System Administrator. The role involves strategic use and implementation of Rheem's LMS, establishing certifications, learning paths, and engagement programs. The ideal candidate should have a Bachelor's degree, 7+ years of experience with digital learning tools, and strong technical expertise. They will lead and work as a resident expert on learning delivery, collaborating with team members and providing consultative problem-solving. The position is based in Atlanta, GA, and requires excellent communication skills, business acumen, and the ability to work independently and as part of a team.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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