Customer Success Manager Jobs in Atlanta, GA

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Looking for Customer Success Manager jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Atlanta, GA area.

Reconditioning Associate

Company: CarMax

Location: Savannah, GA

Posted Jan 23, 2025

VP of Engineering (AUX)

Company: QAD

Location: Atlanta, GA

Posted Jan 23, 2025

QAD is seeking a VP of Engineering to lead a team of developers and leaders, delivering best-in-class solutions for customers and internal stakeholders. The role involves championing customer satisfaction, providing technical leadership, driving operational excellence, and identifying strategic investment opportunities. The position is remote with a preference for candidates in Central or Eastern US timezones. QAD offers a competitive compensation package, a collaborative culture, and opportunities for growth in a leading provider of adaptive cloud-based enterprise software for global manufacturing companies.

Customer Specialist

Company: CarMax

Location: Athens, GA

Posted Jan 23, 2025

Business Account Executive (Bilingual Spanish)

Company: Spectrum

Location: Gainesville, GA

Posted Jan 23, 2025

The Business Account Executive role involves selling primary and ancillary communications solutions to small and medium-sized businesses within a specified territory. Primary services include coax delivered Internet, video, and voice, while ancillary services encompass custom hosting, desktop security, data backup, data storage, toll-free, additional email addresses, static IPs, and more. The AE is responsible for generating new customers and meeting sales and revenue goals through prospecting and selling bundled services. They must develop and implement a Territory Plan to expand the customer base, focusing on generating new Internet, voice, and video customers. The role requires a complete understanding of Spectrum Business coax services, rates, and applicable taxes, along with strong selling skills and product knowledge. The AE must maintain accurate records of sales activities and meet performance standards. A Bachelor's degree in business, marketing, or a related field is required, with outside sales experience and a proven sales history preferred.

Senior ServiceNow Engineer - AI/ML

Company: ServiceNow

Location: Atlanta, GA / Remote

Posted Jan 23, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Senior Software Engineer specializing in the ServiceNow Platform and AI/ML. The role involves collaborating with senior developers and data scientists to design, develop, and deploy cutting-edge AI/ML models. The ideal candidate should have 5+ years of overall technical experience, proficiency in JavaScript, HTML, and CSS, and hands-on experience in the ServiceNow Platform. The position offers an opportunity to work with talented peers, cutting-edge technologies, and have a direct impact on products that empower users.

Client Service Coordinator - 001571

Company: Banfield Pet Hospital

Location: Atlanta, GA

Posted Jan 23, 2025

The Client Service Coordinator (CSC) is responsible for managing the flow of clients and pets through the hospital, ensuring efficient and friendly service. The CSC maximizes productivity of the veterinary medical team, promotes hospital services to attract new clients, and coordinates pet care in a welcoming environment. They educate clients about wellness plans, preventative care, and hospital services, and handle administrative tasks including managing finances and maintaining accurate records. The role requires strong communication skills, organizational abilities, problem-solving skills, and client service skills.

Relationship Banker - Garden City Financial Center

Company: Merrill

Location: Savannah, GA

Posted Jan 23, 2025

Bank of America is seeking a client-focused individual to engage and assist clients in the lobby, educating them on self-service resources like mobile banking, online banking, or ATM. The role involves processing cash transactions, building relationships, and connecting clients to financial solutions. Key responsibilities include adhering to operational excellence, growing business knowledge, managing financial center traffic, and driving the client experience. The ideal candidate should be a self-starter with a strong work ethic, excellent communication skills, and the ability to learn and adapt to new technologies. Experience in financial services and sales is preferred, along with cash handling experience and a relevant degree.

Key Accounts Executive (East)

Company: Datadog

Location: Atlanta, GA

Posted Jan 23, 2025

Datadog is seeking an experienced Key Accounts Executive to target and close new business within large, strategic prospects in high potential companies. The role involves understanding and addressing the pain points of these companies in their cloud operations, and delivering appropriate Datadog solutions. The company values a strong office culture, hybrid workplace, and offers comprehensive benefits including stock equity, professional development, and a competitive salary. The ideal candidate should have 5+ years of enterprise sales experience, a proven track record of meeting/exceeding sales goals, and the ability to work in an innovative tech environment. The role requires extensive travel and a self-starter mindset.

Retail Store Cleaning Associate

Company: The TJX Companies, Inc.

Location: Atlanta, GA

Posted Jan 23, 2025

TJ Maxx Store 1294 in Atlanta, GA is seeking a dedicated individual for a floor care role. The position involves maintaining a clean and organized store environment, operating the scrubber and buffer, and adhering to all operational, merchandise, and loss prevention standards. The ideal candidate should possess excellent customer service skills, strong organizational skills, physical stamina, and the ability to multi-task. TJ Maxx offers a positive store culture, flexible schedules, and a range of benefits including associate discount, 401(k) contributions, and health insurance. The starting pay range is $13.00 to $13.50 per hour.

Deals - CMAAS, Project Management Advisory - Senior Manager

Company: PwC

Location: Atlanta, GA

Posted Jan 23, 2025

PwC is seeking a strategic advisor with expertise in deals, capital markets, and complex accounting. The role involves providing guidance on technical accounting, financial reporting, and transaction structures. The ideal candidate will have a proven track record in managing teams and advising multi-national companies on various accounting matters. They should possess strong technical capabilities, global acumen, and relationship-building skills. The position requires working in a high-pressure environment and leveraging automation & digitization. PwC offers competitive compensation and benefits.

MCaaS Deloitte Academy Manager

Company: Deloitte

Location: Atlanta, GA

Posted Jan 23, 2025

Deloitte's Human Capital Offering Portfolio emphasizes managing and sustaining organizational performance through human capital. The Human Capital as a Service (HCaaS) approach equips clients with capabilities to optimize people, processes, and technology amidst an unpredictable world. The role involves leading Deloitte Academy Operate projects, managing cross-functional teams, driving operational processes, and enhancing learning solutions. The ideal candidate should possess a Bachelor's degree, extensive management consulting or industry experience, and proficiency in learning design, curation, and operations. Preferred skills include excellent organizational and communication abilities, client management, and team leadership. The role requires travel and U.S. work authorization.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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