Customer Success Manager Jobs in Atlanta, GA

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Looking for Customer Success Manager jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Atlanta, GA area.

Growth Merchant Lead

Company: DoorDash

Location: Atlanta, GA

Posted Jan 23, 2025

DoorDash is seeking a Growth Merchant Lead (GML) for Emerging Markets to join their Outside Sales team. The role involves traveling to emerging markets across the US, selling DoorDash's value to restaurant owners, and negotiating revenue share agreements. The ideal candidate should have 2.5+ years of full-cycle closing experience, preferably in field sales, and 1+ years of direct SaaS selling experience. They must be willing to travel at least 50% of the time, be efficient with sales tactics, and have CRM (Salesforce) and Google Apps experience. DoorDash offers a comprehensive benefits package, including a 401(k) plan, paid time off, and health benefits.

Pharmacy Technician

Company: CVS Health

Location: Lithia Springs, GA

Posted Jan 23, 2025

Senior Manager, WFM Forecasting

Company: CVS Health

Location: Atlanta, GA

Posted Jan 23, 2025

CVS Health is seeking a Senior Manager for Contact Center WFM Forecasting. The role involves strategic planning, analysis, and cost optimization of contact center labor staffing. The ideal candidate will have exceptional analytical skills, experience in workforce management or demand planning, and the ability to interpret data and trends. They will lead a team of workforce management managers and analysts, develop forecasts, and oversee optimal schedules for contact center agents. The role requires collaboration with senior business leaders, operational managers, and external partners. The pay range is $67,900.00 - $182,549.40, and the company offers comprehensive benefits.

Pharmacy Intern

Company: CVS Health

Location: Gainesville, GA

Posted Jan 23, 2025

Pharmacy Technician

Company: CVS Health

Location: Monroe, GA

Posted Jan 23, 2025

CVS Health is inviting applications for Pharmacy Technicians, emphasizing their commitment to human-centric healthcare. The role involves delivering compassionate care, managing pharmacy workstations, and ensuring regulatory compliance. New hires must complete a training program and meet state licensing requirements. The position offers opportunities for career growth and a range of benefits, including medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, and more. The ideal candidate should possess attention to detail, customer service skills, strong communication, mathematical reasoning, and problem-solving abilities.

Sr. Change Management Consultant- Business Development

Company: Esri

Location: Atlanta, GA

Posted Jan 23, 2025

Esri is seeking an experienced professional with a background in consulting, business development, and sales to help organizations achieve their geospatial objectives. The role involves partnering with Esri customers and account teams to drive strategic conversations promoting change management engagements. Key responsibilities include prospecting, developing, and proposing change management strategies, maintaining a healthy pipeline of business development opportunities, and using solution-selling skills to understand customer needs. The ideal candidate should have 5+ years of experience in enterprise business development/sales, account planning, and account management at executive levels, along with strong analytical, interpersonal, and communication skills. Esri offers a competitive total rewards strategy, including health and welfare benefits, 401(k) programs, and opportunities for personal and professional growth. The company is committed to diversity, equity, and inclusion, and is an equal opportunity employer.

Customer Experience Coor

Company: The TJX Companies, Inc.

Location: Peachtree City, GA

Posted Jan 23, 2025

Sr. Adoption Strategy Consultant- Business Development

Company: Esri

Location: Atlanta, GA

Posted Jan 23, 2025

Esri is seeking an experienced professional with a background in consulting, business development, and sales to help organizations achieve their geospatial objectives. The role involves partnering with Esri customers and account teams to drive strategic conversations promoting change management engagements. Key responsibilities include prospecting, developing, and proposing change management strategies, maintaining a healthy pipeline of business development opportunities, and using solution-selling skills to understand customer needs. The ideal candidate should have 5+ years of experience in enterprise business development/sales, account planning, and account management at executive levels, along with strong analytical, interpersonal, and communication skills. Esri offers a competitive total rewards strategy, including health and welfare benefits, 401(k) programs, and opportunities for personal and professional growth. The company is committed to diversity, equity, and inclusion, and is an equal opportunity employer.

Deliver Driver (NON CDL)

Company:

Location: Winder, GA

Posted Jan 23, 2025

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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