Customer Success Manager Jobs in Atlanta, GA

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Looking for Customer Success Manager jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Atlanta, GA area.

Cashier

Company: Kroger

Location: Decatur, GA

Posted Jan 23, 2025

The job description outlines responsibilities for a Cashier/Checker role, emphasizing the importance of creating a positive customer experience, maintaining a clean and safe environment, and adhering to company values. Key tasks include processing transactions efficiently, handling various tenders, controlling loss, reporting discrepancies, and ensuring compliance with food safety regulations. The role also involves reinforcing safety programs, practicing preventive maintenance, and providing excellent customer service. The company, a large grocer with over 2,800 stores, offers comprehensive benefits including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and opportunities for growth.

Cashier

Company: Kroger

Location: Gainesville, GA

Posted Jan 23, 2025

Grocery Clerk

Company: Kroger

Location: College Park, GA

Posted Jan 23, 2025

The job description outlines responsibilities for a Grocery Clerk, emphasizing exceptional customer service, maintaining a clean and safe environment, and assisting in achieving sales and profit goals. Key duties include helping customers discover new products, informing them of specials, ensuring product freshness, and maintaining inventory. The role also involves promoting trust and respect among colleagues, adhering to food safety regulations, and reinforcing safety programs. The company, a large grocer with a history of innovation, offers comprehensive benefits including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and opportunities for growth.

Professional Services Manager, Manufacturing

Company: Autodesk

Location: Atlanta, GA / Remote

Posted Jan 23, 2025

Autodesk Consulting is seeking a Manufacturing Consulting Manager for North America. The role involves leading a team of professionals, guiding customers in building their data strategy, and shaping service delivery. The ideal candidate should have a Bachelor's degree in Engineering, at least 7 years of Manufacturing industry experience, and proficiency in Autodesk products. Responsibilities include managing consultants, driving strategic thinking, and developing a manufacturing solution portfolio. Autodesk offers a competitive compensation package, including a salary range of USD 118,100 - 191,070 per year.

Bakery/Deli Clerk

Company: Kroger

Location: Marietta, GA

Posted Jan 23, 2025

Bakery/Deli Clerk

Company: Kroger

Location: Warner Robins, GA

Posted Jan 23, 2025

Courtesy Clerk/Grocery Bagger

Company: Kroger

Location: Kennesaw, GA

Posted Jan 23, 2025

The job description involves creating a positive customer experience through exceptional service and maintaining a clean, safe environment. Responsibilities include bagging groceries, assisting customers, maintaining store cleanliness, and ensuring adherence to safety and food safety regulations. The company values respect, honesty, integrity, diversity, inclusion, and safety. Qualifications include customer service skills, effective communication, and stress management. Benefits include healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Courtesy Clerk/Grocery Bagger

Company: Kroger

Location: Douglasville, GA

Posted Jan 23, 2025

The job description involves creating a positive customer experience through exceptional service and maintaining a clean, safe environment. Responsibilities include bagging groceries, assisting customers, maintaining store cleanliness, and ensuring adherence to safety protocols. The company values respect, honesty, integrity, diversity, inclusion, and safety. Qualifications include customer service skills, effective communication, and stress management. The company offers comprehensive benefits including healthcare, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Bakery/Deli Clerk

Company: Kroger

Location: Kennesaw, GA

Posted Jan 23, 2025

Bakery/Deli Clerk

Company: Kroger

Location: Buford, GA

Posted Jan 23, 2025

Senior Client Engagement Manager

Company: Flexport

Location: Atlanta, GA

Posted Jan 23, 2025

Flexport, a company valued at $8 billion, is seeking a Senior Client Engagement Manager. This role involves managing relationships with key merchants, ensuring their satisfaction, and driving sustainable growth in fulfillment services. The ideal candidate should have a Bachelor's degree, 5+ years of experience in account management or client success, and strong knowledge of e-commerce fulfillment processes. They must possess excellent communication skills, analytical abilities, and a proactive problem-solving mindset. The role offers a salary range of $100,800—$126,000 USD.

Courtesy Clerk/Grocery Bagger

Company: Kroger

Location: Morrow, GA

Posted Jan 23, 2025

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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