Customer Success Manager Jobs in Atlanta, GA

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Looking for Customer Success Manager jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Atlanta, GA area.

Client service Representative

Company: Banfield Pet Hospital

Location: Roswell, GA

Posted Jan 23, 2025

The Client Service Coordinator (CSC) is responsible for managing the flow of clients and pets through the hospital, maximizing the productivity of the veterinary medical team, and ensuring excellent communication with associates and clients. The CSC promotes hospital services to attract new clients, educates them about wellness plans and preventative care, and assists with administrative tasks. They are expected to live by Mars, Inc.'s Five Principles, which include Quality, Responsibility, Mutuality, Efficiency, and Freedom. The role requires strong leadership, customer focus, integrity, and excellent communication skills. The CSC must be able to multitask, solve problems, and work independently. They should be comfortable around pets and capable of working long hours, including weekends and evenings.

AVP, DevOps - Hybrid

Company: Unum Group

Location: Atlanta, GA

Posted Jan 23, 2025

Unum, a Fortune 500 company and leading employee benefits provider, is seeking a forward-thinking AVP of DevOps. The role involves strategic design and implementation of DevOps, CI/CD, Quality Assurance, and GenAI solutions. The ideal candidate should have a Bachelor's degree (Master's preferred), expertise in Azure, GitHub DevOps, and CI/CD platforms, and hands-on experience with AI-driven coding tools. Key responsibilities include driving successful implementation of DevOps solutions, mentoring employees, managing domain-specific architects, and overseeing architectural designs for stability and scalability. Unum offers competitive benefits including healthcare, insurance, performance-based incentives, paid time off, and a 401(k) plan.

Restaurant Assistant Manager

Company:

Location: Valdosta, GA

Posted Jan 23, 2025

Zaxby's is expanding and invites applicants to join their team. The Assistant Manager role involves managing daily operations, ensuring guest satisfaction, and maintaining operational standards. Benefits include quarterly bonus potential, free meals, paid time off, and various insurance options. The job requires leadership skills, management experience, and the ability to work flexible hours. The role involves supervising team members, maintaining cleanliness, and ensuring compliance with company guidelines and laws.

Client Service Coordinator - 001049

Company: Banfield Pet Hospital

Location: Buford, GA

Posted Jan 23, 2025

The Client Service Coordinator (CSC) is responsible for managing the flow of clients and pets through the hospital, ensuring efficient and productive operations, and providing exceptional client service. The CSC promotes hospital services, maximizes the number of pets seen, and coordinates care in a welcoming and friendly manner. They educate clients about wellness plans and preventative care, assist with documentation and billing, and maintain accurate financial records. The role requires strong communication skills, organizational abilities, problem-solving skills, and client service skills. The CSC exemplifies the Five Principles of Mars, Inc., demonstrating leadership, customer focus, integrity, and efficiency.

Visual Merchandiser (Perimeter)

Company: H&M

Location: Roswell, GA

Posted Jan 23, 2025

Airborne Cryptologic Language Analyst

Company:

Location: Macon, GA

Posted Jan 23, 2025

Airborne Cryptologic Language Analysts are crucial in translating intelligence communications during flight, providing threat warnings and actionable intelligence. They require fluency in foreign languages, successful completion of various courses, and meet specific physical and health standards. High school seniors or diploma holders can apply, with non-graduates needing a minimum AFQT Test score of 65.

Management Trainee

Company: Enterprise Mobility

Location: Alpharetta, GA

Posted Jan 23, 2025

Staff Engineer - iOS

Company: CVS Health

Location: Alpharetta, GA

Posted Jan 23, 2025

Sales Account Representative

Company:

Location: Atlanta, GA

Posted Jan 23, 2025

Senior Tax Analyst

Company: Foxit Software

Location: Atlanta, GA

Posted Jan 23, 2025

The job posting is for a Tax Compliance role with a focus on Sales Tax, VAT, GST, Corporate Income Tax, and International Withholding Tax. The role involves researching, interpreting, and applying international tax laws, compiling data for tax returns, and collaborating with external tax preparers. The candidate should have a Bachelor's degree or equivalent experience, 5+ years of relevant experience, and proficiency in NetSuite and Avalara or similar software. Excellent analytical, problem-solving, communication, and interpersonal skills are required. The role also involves process improvement and customer service. The salary range is $75,000-$90,000.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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