Customer Success Manager Jobs in Atlanta, GA

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Looking for Customer Success Manager jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Atlanta, GA area.

(USA) Carwash/Gas Attendant

Company: Walmart

Location: Kennesaw, GA

Posted Jan 23, 2025

The job involves communicating membership types, programs, and benefits to members, providing customer service, maintaining the gas station/car wash area, stocking merchandise, operating equipment, and processing customer purchases. Leadership expectations include respect for individuals, acting with integrity, serving the customer, striving for excellence, and maintaining a safe work environment. Benefits include competitive pay, health benefits, financial benefits, paid time off, and other perks like discounts and education benefits.

HRBP Manager

Company: ServiceNow

Location: Atlanta, GA / Remote

Posted Jan 23, 2025

Project Director

Company: GE Vernova

Location: Atlanta, GA

Posted Jan 23, 2025

The job description outlines a high-level role in project management for the Power Generation Industry. The role involves leading overall project strategy, communicating this strategy to cross-functional teams, and managing resources for small-medium sized projects. The candidate must have a Bachelor's degree and at least 10 years of experience as a Project Director. Desired qualities include strong communication, leadership, and problem-solving skills. The role offers autonomy, impact on business units, and opportunities for professional development. The base pay range is $154,800-$258,000 USD Annual, with additional benefits including healthcare, retirement plans, and tuition assistance.

Assistant Store Leader

Company: Kroger

Location: Winder, GA

Posted Jan 23, 2025

Pharmacy Technician

Company: CVS Health

Location: Atlanta, GA

Posted Jan 23, 2025

CVS Health emphasizes its commitment to human-centric health care, guided by the purpose of 'Bringing our heart to every moment of your health'. The company aims to deliver enhanced, personalized, convenient, and affordable health care solutions. Pharmacy Technicians play a crucial role in this mission, supporting pharmacy teams to ensure smooth operations, accurate prescription fulfillment, and exceptional patient service. They are expected to demonstrate empathy, genuine care, and a growth mindset, contributing to a safe, inclusive, and engaging team dynamic. The role involves completing basic inventory activities, delivering additional health care services, and adhering to all relevant laws and regulations.

Personal Banker

Company: PNC

Location: Columbus, GA

Posted Jan 23, 2025

At PNC, the Branch Sales and Service Associate I role is a customer-focused position within the Retail Branch Banking Network. The associate will strengthen customer relationships through proactive sales and service activities, managing the customer experience to improve their financial wellbeing. They will engage in sales conversations to identify appropriate financial solutions, leveraging technology and ecosystem partnerships. The role requires accountability, banking knowledge, client loyalty, customer service skills, and proactive sales abilities. PNC offers comprehensive benefits including health coverage, life insurance, disability protection, 401(k) match, and paid time off.

Events Operations Specialist

Company: Intuitive

Location: Norcross, GA

Posted Jan 23, 2025

Account Director, Customer Growth - Central

Company: Coupa

Location: Atlanta, GA / Remote

Posted Jan 23, 2025

Coupa, a leading total spend management platform, offers a community-generated AI system informed by trillions of dollars of spend data. The company values innovation, collaboration, and global impact. As a Customer Growth Account Director, one directly influences organizational growth by driving account expansion, identifying cross-sell opportunities, and fostering strong relationships with customers. The role requires a strong SaaS sales background, domain knowledge in Spend Management, and the ability to develop unique value propositions.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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