Customer Success Manager Jobs in Atlanta, GA

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Looking for Customer Success Manager jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Atlanta, GA area.

Adobe Alliance Driver, Senior Manager

Company: PwC

Location: Atlanta, GA

Posted Jan 22, 2025

Pharmacy Intern

Company: CVS Health

Location: Hinesville, GA

Posted Jan 22, 2025

CVS Health is offering a 3rd year pharmacy intern position with opportunities for professional growth and making a significant impact in healthcare. The role involves ensuring patient safety, managing pharmacy operations, and delivering exceptional customer service. Interns will work under a licensed pharmacist, participating in patient care programs, and demonstrating empathy and compassion. The position requires strong communication skills, relevant work experience, and valid intern/technician licensure. Proficiency in Microsoft Office Suite is preferred.

Director Quality and Education - Crème

Company: KinderCare Learning Companies

Location: Norcross, GA

Posted Jan 22, 2025

KinderCare Learning Companies, recognized with the Gallup Exceptional Workplace Award, is seeking a Crème School Director of Education and Quality. This role involves leading and developing teachers, ensuring curriculum alignment, facilitating training, and providing transformative leadership in early childhood education. The director will establish high-quality standards, conduct assessments, and collaborate with teachers and parents. Qualifications include a Bachelor's degree in early childhood education, leadership experience, understanding of early childhood development, and excellent communication skills. Benefits include discounted child care, medical, dental, and vision coverage, and support for mental health and personal growth.

Pharmacy Intern

Company: CVS Health

Location: Milledgeville, GA

Posted Jan 22, 2025

CVS Health is offering a 3rd year pharmacy intern position with opportunities for professional growth and making a significant impact in healthcare. The role involves ensuring patient safety, managing pharmacy operations, and delivering exceptional care. Interns will work under a licensed pharmacist, participate in patient care programs, and demonstrate empathy and compassion. The position requires strong communication skills, relevant work experience, and valid intern/technician licensure. Preferred qualifications include immunization eligibility and proficiency in Microsoft Office Suite.

ServiceNow Platform Architect

Company: ServiceNow

Location: Atlanta, GA

Posted Jan 22, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Principal Architect for its Digital Technology group. The role involves defining and leading the strategy for the ServiceNow platform, driving its evolution, and ensuring scalability and adoption of GenAI capabilities. The ideal candidate should have extensive experience in software development, with 5+ years in the ServiceNow platform and 2+ years in architecture experience. They should possess strong technical expertise, be ServiceNow certified (CAS and CAD preferred), and have proficiency in API management and JavaScript. The role requires mentorship, collaboration with stakeholders, and a continuous improvement mindset. ServiceNow values inclusivity and welcomes candidates from diverse backgrounds.

Lead Insights Analyst, Marketing

Company: Chick-fil-A, Inc.

Location: Atlanta, GA

Posted Jan 22, 2025

Chick-fil-A is seeking a Lead Insights Analyst for Customer & Market Insights. The role involves serving as an analytic liaison, building dashboards, partnering with stakeholders to evaluate projects, determining methodologies, leveraging test & learn techniques, and communicating insights through data visualizations. Minimum qualifications include 3+ years of professional work experience, a quantitative degree, strong analytical skills, advanced Excel skills, experience with cross-functional teams, database queries or programming languages, advanced data visualization skills, and strong communication skills. Preferred qualifications include an MBA or Master's degree, 4+ years of experience, and project development abilities.

Process Lead

Company: Infosys

Location: Atlanta, GA

Posted Jan 22, 2025

MuleSoft Customer Success Manager - Public Sector

Company: Salesforce

Location: Atlanta, GA

Posted Jan 22, 2025

Salesforce, a leading company in CRM and AI, is seeking a Customer Success Manager for its MuleSoft Signature Success Plan. The role involves orchestrating all deliverables, coordinating the customer experience, and developing deep relationships with clients. The ideal candidate should have 8+ years of experience in customer success, MuleSoft, or related fields, and excellent communication skills. US Citizenship is required due to the role's focus on supporting government agencies using GovCloud. The position offers world-class training, clear career progression, and a commitment to community service.

Epic HIM Lead and Builder

Company: Deloitte

Location: Atlanta, GA

Posted Jan 22, 2025

Deloitte is seeking an experienced Epic HIM Lead & Project Delivery Specialist for a 2-year, primarily remote role with scheduled onsite client visits. The role involves supporting/coaching/advising the client team throughout the Epic software implementation cycle, including design, workflows, system build, testing, upgrades, and activation. The ideal candidate should have current Epic HIM Certification, 5+ years of recent healthcare industry implementation experience, and strong technical documentation understanding. A Bachelor's degree in a relevant IT discipline is preferred. The role offers opportunities for professional development and a diverse, inclusive culture.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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