Customer Success Manager Jobs in Atlanta, GA

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Looking for Customer Success Manager jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Atlanta, GA area.

Business Office Associate

Company: CarMax

Location: Roswell, GA

Posted Jan 22, 2025

This job posting is for a Business Office Associate position at CarMax in Roswell, Georgia. The role involves providing exceptional customer service, facilitating the sales, auction, and appraisal process, and managing cash and paperwork. Key responsibilities include assisting store personnel, processing paperwork for sales and auctions, handling customer inquiries, and mentoring new associates. The position requires strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment. The work involves a variety of schedules, including nights, weekends, and holidays.

STORE/NIGHT CLERK

Company: Kroger

Location: Augusta, GA

Posted Jan 22, 2025

PRODUCE/CLERK

Company: Kroger

Location: Atlanta, GA

Posted Jan 22, 2025

Online Grocery Pick-Up Clerk

Company: Kroger

Location: Newnan, GA

Posted Jan 22, 2025

Online Grocery Pick-Up Clerk

Company: Kroger

Location: Canton, GA

Posted Jan 22, 2025

The job description is for an Online Grocery Pick-Up Clerk, also known as an In-Store Grocery Shopper. The role involves selecting and gathering products for customers' online orders efficiently, ensuring freshness and quality. Responsibilities include assembling orders, processing payments, and delivering orders to customers' cars. The position requires excellent customer service skills, communication, and the ability to work without supervision. Previous experience in personal shopping, production, or warehouse environments is desired. The company offers comprehensive benefits, including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Operations Manager (Non-Complex)

Company: Walmart

Location: Statesboro, GA

Posted Jan 22, 2025

PHARMACY/TECHNICIAN

Company: Kroger

Location: Peachtree City, GA

Posted Jan 22, 2025

The job description involves providing exceptional customer service, maintaining a safe and inclusive environment, and complying with regulations. Responsibilities include direct patient intervention, adhering to food safety guidelines, managing inventory, and ensuring a stellar customer experience. The role requires handling confidential information, working in a high-paced environment, and supporting company health initiatives. Qualifications include a high school diploma, ability to handle confidential information, and meeting state requirements. Desired qualifications include previous experience or EPRN familiarity. The company offers comprehensive benefits, including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Retail Sales Specialist

Company: Staples

Location: Conyers, GA

Posted Jan 22, 2025

Grocery Clerk

Company: Kroger

Location: Newnan, GA

Posted Jan 22, 2025

Environmental Services Worker-SGHS Brunswick - EVS

Company: Aramark

Location: Brunswick, GA

Posted Jan 22, 2025

The EVS Worker at Aramark is responsible for maintaining a clean and safe environment, adhering to safety regulations, and providing excellent customer service. Key duties include cleaning patient rooms, restrooms, and common areas, maintaining equipment, and reporting maintenance issues. The role requires physical effort, adaptability, and a positive attitude. Previous custodial experience is preferred, and the position may involve wearing uniforms and using PPE. Aramark values diversity and equal employment opportunities.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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