Customer Success Manager Jobs in Atlanta, GA

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Looking for Customer Success Manager jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Atlanta, GA area.

Sales Management Trainee

Company: Enterprise Mobility

Location: Thomasville, GA

Posted Jan 22, 2025

Specialist Master, Anaplan

Company: Deloitte

Location: Atlanta, GA

Posted Jan 22, 2025

Senior Marketing Business Analyst, Home Care - Remote

Company: BD

Location: Conyers, GA

Posted Jan 22, 2025

As a Senior Marketing Business Analyst for Home Care at BD, a leading global medical technology company, you'll partner with cross-functional teams to drive business intelligence and performance metrics. Key responsibilities include creating and managing real-time KPI dashboards, business cases for strategic initiatives, and ad-hoc reporting. The ideal candidate should have a bachelor's degree, 5+ years of experience in business analytics and reporting, SQL or Snowflake, and performance marketing. Familiarity with Salesforce.com, web analytics tools, and growth strategies is preferred. BD values its employees, offering competitive compensation, benefits, and opportunities for growth.

Senior Client Engagement Manager

Company: Flexport

Location: Atlanta, GA

Posted Jan 22, 2025

(USA) GM Coach (Non-Complex) - WM

Company: Walmart

Location: Douglasville, GA

Posted Jan 22, 2025

The role involves leading and developing teams effectively through teaching, training, and active listening. This includes touring stores, providing feedback, and communicating with associates at all levels regarding store operations and business initiatives. The individual will model exceptional customer service standards, resolve customer needs, and drive financial performance and sales. They will also provide supervision and development opportunities for hourly associates, ensuring compliance with company policies and values. Walmart offers competitive pay, performance-based bonuses, and various benefits including health, financial, and paid time off benefits. The annual salary range is $65,000.00-$80,000.00 plus differential, and additional compensation includes performance bonuses. Minimum qualifications include 2 years of college, 1 year of retail experience and supervisory experience, or 2 years of general work experience and 1 year of supervisory experience.

Pharmacy Pre-Grad Intern - WM

Company: Walmart

Location: Suwanee, GA

Posted Jan 22, 2025

Mgr. Product Support

Company: UKG

Location: Atlanta, GA

Posted Jan 22, 2025

UKG, the largest U.S.-based private software company, is seeking a Manager, Product Support. The role involves managing a team of Product Support Representatives, providing exceptional customer service, and driving enhancements within the support center. The ideal candidate will have domain knowledge in HR, Payroll, Time and Labor, Human Resources, Tax, or Benefits. Key responsibilities include managing daily operations, ensuring high customer satisfaction, and coaching team members for peak performance. The pay range for this position is $76,500 to $110,000, with potential for short-term and long-term incentives.

Principal Site Reliability Engineer

Company: UKG

Location: Alpharetta, GA

Posted Jan 22, 2025

UKG, the largest U.S.-based private software company, is seeking a Principal Site Reliability Engineer with extensive experience in cloud platforms and distributed system design. The role involves engaging in the lifecycle of services, defining standards, improving system performance, and collaborating with engineering teams. UKG offers comprehensive benefits, an inclusive culture, and opportunities for professional growth.

Asphalt Roller Operator - Savannah, GA

Company: CRH

Location: Savannah, GA

Posted Jan 22, 2025

APAC-Atlantic, a division of CRH, is a leading asphalt producer serving Coastal Georgia and Low Country South Carolina for over 70 years. They emphasize timely, budget-friendly, and high-quality paving projects using proven materials and methods. The company culture is family-oriented, offering competitive pay, comprehensive benefits, and growth opportunities. A job opening exists for an experienced asphalt roller machine operator with a thorough understanding of paving industry aspects.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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