Customer Success Manager Jobs in Atlanta, GA

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Looking for Customer Success Manager jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Atlanta, GA area.

Head of Content & Creative

Company: ZS

Location: Atlanta, GA

Posted Jan 22, 2025

CRM Solution Manager (Salesforce)

Company:

Location: Alpharetta, GA

Posted Jan 22, 2025

McKesson, a Fortune 10 company, is seeking a Manager of IT CRM Solutions. The role involves overseeing Salesforce CRM/CPQ, leading a team of SMEs, and collaborating with cross-functional teams. The ideal candidate should have extensive experience with CRM applications, Salesforce.com, and software lifecycle. McKesson offers a competitive compensation package and a culture focused on health, happiness, and well-being.

Food Service Worker

Company: Sodexo

Location: College Park, GA

Posted Jan 22, 2025

SodexoMagic, a joint venture between Earvin 'Magic' Johnson and Sodexo, is seeking a Food Service Worker. The role involves preparing and serving food, maintaining cleanliness, and providing excellent customer service. The company offers a flexible work environment, training opportunities, and a comprehensive benefits package including paid time off, health insurance, and 401k. SodexoMagic values diversity and inclusion, fostering an environment where all employees are respected and valued.

Shift Lead

Company: Walgreens

Location: Gainesville, GA

Posted Jan 22, 2025

Shift Lead

Company: Walgreens

Location: Dalton, GA

Posted Jan 22, 2025

The job involves managing store operations, including opening and closing the store, handling cash, managing inventory, and ensuring a positive customer experience. Responsibilities also include coaching team members, maintaining store cleanliness, and complying with all company policies. The role requires leadership experience, fluency in English, and knowledge of store systems. Preferred qualifications include experience with store inventory control.

SOC Compliance Lead

Company:

Location: Alpharetta, GA

Posted Jan 22, 2025

McKesson, a Fortune 10 company, is seeking a SOC Compliance Lead for its Alpharetta, GA / Irving, TX locations. The role involves leading SOC Compliance activities, supervising staff, and ensuring timely delivery of SOC reports. The ideal candidate should have 5+ years of IT audit/compliance experience, 2+ years in SOC 1 or 2 reporting, and 1+ year of supervisory experience. Key responsibilities include managing SOC 1 and 2 report responsibilities, leading audit discussions, and driving remediation activities. McKesson offers a competitive compensation package and a focus on employee well-being.

Financial Advisor - career shift opportunity

Company: Edward Jones

Location: Loganville, GA

Posted Jan 22, 2025

Edward Jones is offering a career as a financial advisor, a role that involves partnering with clients to achieve their long-term financial goals. As a financial advisor, you'll develop and grow your own practice, supported by a robust network. The company values an inclusive environment and unique professional backgrounds. The role involves building relationships, understanding clients' needs, and overseeing branch processes. The compensation package includes paid training, salary for the first five years, and opportunities for commissions, profit sharing, and incentive travel. The company also offers comprehensive benefits and a culture of continuous improvement and professional development.

Customer Service Associate

Company: Walgreens

Location: Atlanta, GA

Posted Jan 22, 2025

The text describes a job role that involves delivering a distinctive and delightful customer experience. The responsibilities include engaging customers, resolving issues, and providing efficient checkout service. The role also involves maintaining store cleanliness, implementing asset protection procedures, and ensuring compliance with regulated product laws. The job requires working flexible hours and preferably having prior retail experience with Walgreens. The salary range for this role is $15 - $17.5 per hour.

Specialty Billing Technician

Company: Walgreens

Location: Atlanta, GA

Posted Jan 22, 2025

The job involves responsible billing and collection of third party and patient payments for products and services. Key responsibilities include submitting accurate invoices, verifying authorizations, managing patient balances, processing reimbursement checks, resolving chargebacks, and maintaining understanding of external billing practices. The role requires excellent communication skills, customer service experience, and preferably six months of retail experience. Walgreens offers benefits and a competitive salary range of $19.75 - $25.5 per hour.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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