Customer Success Manager Jobs in Atlanta, GA

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Looking for Customer Success Manager jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Atlanta, GA area.

Territory Sales Representative

Company: TruGreen

Location: McDonough, GA

Posted Jan 22, 2025

TruGreen is hiring for a Territory Sales Representative position in McDonough, GA. The role involves selling lawn care maintenance plans to customers, either at their homes or over the phone. The company offers competitive wages, opportunities for career growth, and a supportive team environment. Requirements include customer-facing experience, strong communication skills, a reliable vehicle, and a valid driver's license.

Part Time Customer Experience Coordinator

Company: The TJX Companies, Inc.

Location: Duluth, GA

Posted Jan 22, 2025

TJ Maxx Store 0384 in Duluth, GA is seeking a customer service-oriented individual to lead a team of associates. The role involves promoting an excellent customer experience, overseeing front-of-store operations, and maintaining a clean, organized store. The successful candidate will have strong communication and organizational skills, a history in retail, and 6 months of leadership experience. Benefits include an associate discount, 401(k) contributions, and various discounts on insurance and services. The position offers a starting pay range of $13.00 to $13.50 per hour, with potential for a 401(k) match, medical/dental/vision benefits, and more based on service or hours requirements.

Shift Supervisor Trainee

Company: CVS Health

Location: Atlanta, GA

Posted Jan 22, 2025

CVS Health emphasizes a heart-centric approach to healthcare, aiming to deliver personal, convenient, and affordable services. The Shift Supervisor Trainee role prepares employees for higher-level supervisory roles, focusing on management, customer service, and key business aspects. Successful trainees can be promoted to Operations Supervisor or Shift Supervisor positions, crucial for store execution, performance, and customer loyalty. The role requires deductive reasoning, communication skills, and flexibility, offering a pay range of $16.00 - $24.00. CVS Health provides comprehensive benefits and well-being programs to its employees.

Partner Operations Manager - Cisco | Remote, USA

Company: Optiv

Location: Atlanta, GA

Posted Jan 22, 2025

Optiv is seeking a Customer Success Manager, equivalently known as Partner Operations Manager, for a fully remote position in the continental U.S. The role involves supporting Sales and Operations in enhancing Cisco's Customer Experience (CX) lifecycle journey, ensuring customers maximize the value of their Cisco investments. Key responsibilities include managing Enterprise Agreements, maintaining Cisco certifications, attending partner trainings, and acting as a liaison between marketing and field sales. The ideal candidate should have 2+ years of experience in B2B sales or client services, preferably in the tech industry, with intermediate Microsoft Office and Salesforce skills.

Retail Markdown Associate

Company: The TJX Companies, Inc.

Location: Atlanta, GA

Posted Jan 22, 2025

TJ Maxx Store 0332 in Atlanta, GA is seeking a customer-focused individual to contribute to the growth of their career. The role involves delivering excellent customer service, maintaining a clean store environment, and adhering to operational standards. The company offers a flexible schedule, competitive pay, and a range of benefits including associate discounts, 401(k) contributions, and health insurance. TJ Maxx values diversity and encourages applicants to bring their unique perspectives to work. The position has a starting pay range of $12.00 to $12.50 per hour.

Baker and Packager Associate

Company: Walmart

Location: Savannah, GA

Posted Jan 22, 2025

Merchandise Associate

Company: The TJX Companies, Inc.

Location: Brunswick, GA

Posted Jan 22, 2025

HomeGoods is seeking a customer-focused individual to contribute to the growth of their career. The role involves delivering a highly satisfied customer experience, maintaining a clean and organized store environment, and adhering to all operational standards. The company values a positive store culture, encouraging honesty, integrity, and respect. Benefits include an associate discount, 401(k) contributions, and various discounts on insurance, child care, and cell phones. The starting pay range is $12.00 to $12.50 per hour. HomeGoods embraces diversity and encourages applicants of all backgrounds to apply.

Shift Supervisor Trainee

Company: CVS Health

Location: La Grange, GA

Posted Jan 22, 2025

Quality Control Group Specialist

Company: Leidos

Location: College Park, GA

Posted Jan 22, 2025

Department Manager

Company: H&M

Location: Conyers, GA

Posted Jan 22, 2025

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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