Customer Success Manager Jobs in Atlanta, GA

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Looking for Customer Success Manager jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Atlanta, GA area.

Compensation Programs Senior Manager

Company: Salesforce

Location: Atlanta, GA

Posted Jan 22, 2025

Salesforce, a global leader in CRM software, is seeking a Compensation Program Senior Manager. The role involves leading and implementing compensation programs, setting strategy, and assessing business impact. Required experience includes a bachelor's degree, 10+ years in Compensation or Finance, expertise in financial and statistical analysis, and proficiency in Excel and Google Suite. The position requires working in a fast-paced environment, managing priorities, influencing decision-makers, and ensuring on-time, on-budget project delivery.

Fraud Management Sr Manager

Company: PwC

Location: Atlanta, GA

Posted Jan 22, 2025

PwC's risk and compliance team helps clients maintain regulatory compliance and manage risks. As a Senior Manager in Financial Crimes, you'll set strategic direction, lead business development, oversee projects, and maintain executive-level client relations. Key responsibilities include setting fraud management program strategies, leading teams, building client relationships, and contributing to thought leadership. Required qualifications are a Bachelor's Degree and 7 years of managerial experience in Fraud management. Preferred qualifications include a Master's Degree and relevant certifications.

Strategy& Manager - Digital Value Transformation

Company: PwC

Location: Atlanta, GA

Posted Jan 22, 2025

PwC offers a Manager role in Technology Strategy services, where you'll help organizations develop strategies to transform their technology capabilities and solve critical challenges. The role involves building agile operating models, leveraging digital analytics, and using modern management techniques. As a Manager, you'll work as part of a team, solving complex business issues from strategy to execution. The ideal candidate will have a Master's degree, 5+ years of experience, and expertise in digital value creation and contact center/service excellence. They should possess strong leadership, strategic thinking, problem-solving skills, and the ability to manage teams and multiple workstreams.

RN Case Manager, Atlanta, GA - Hybrid Remote

Company: DaVita

Location: Atlanta, GA

Posted Jan 22, 2025

DaVita Integrated Kidney Care (IKC) is seeking a Full-Time RN Case Manager in Atlanta, GA. The role involves supporting complex CKD/ESKD patients, coordinating care, and addressing social determinants of health. The position is hybrid-remote with a Monday-Friday schedule, requiring a current RN license, BSN preferred, and 2+ years of RN experience. Interest in chronic care management and utilization management is preferred. DaVita offers comprehensive benefits, professional development, and a commitment to diversity and belonging.

PHARMACY/TECHNICIAN

Company: Kroger

Location: Augusta, GA

Posted Jan 22, 2025

The job description involves providing exceptional customer service, maintaining a safe and inclusive environment, and complying with regulations. Responsibilities include direct patient intervention, adhering to food safety guidelines, managing inventory, and ensuring a stellar customer experience. The role requires handling confidential information, working in a high-paced environment, and supporting company health initiatives. Qualifications include a high school diploma, ability to handle confidential information, and meeting state requirements. Desired qualifications include previous experience or EPRN familiarity. The company offers comprehensive benefits, including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Showroom Coordinator

Company: Brilliant Earth

Location: Alpharetta, GA

Posted Jan 22, 2025

Senior Director, Internal Audit & Advisory

Company: Warner Bros. Discovery

Location: Atlanta, GA

Posted Jan 22, 2025

Warner Bros. Discovery is seeking a dynamic Internal Audit & Advisory Senior Director. The role involves enhancing business strategies, supporting transformation efforts, and leading project teams for audits and advisory projects. The ideal candidate should have extensive experience in Big 4, management consulting, or internal audit, with a strong background in the media & entertainment industry. They must possess excellent leadership, cross-functional collaboration, and communication skills. The role offers career-defining opportunities, thoughtfully curated benefits, and tools for growth within a supportive and celebratory environment.

Pharmacy Technician

Company: CVS Health

Location: Rome, GA

Posted Jan 22, 2025

CVS Health emphasizes a heart-centric approach to healthcare, focusing on enhancing human-centric services. The company aims to transform healthcare by improving access, lowering costs, and providing personalized, convenient, and affordable solutions. Pharmacy Technicians play a crucial role in delivering operational and service excellence, ensuring accurate and timely prescription fulfillment, and contributing to positive patient experiences. CVS Health offers comprehensive benefits, including medical, dental, vision, retirement savings plans, and well-being programs. The role requires rigorous training, adherence to safety protocols, and the ability to handle various physical demands.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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