Customer Success Manager Jobs in Atlanta, GA

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Looking for Customer Success Manager jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Atlanta, GA area.

Commercial Real Estate Senior Transaction Manager

Company: Wells Fargo

Location: Atlanta, GA

Posted Jan 22, 2025

Wells Fargo is hiring a CRE Senior Transaction Manager for a role involving end-to-end accountability of transaction execution and success in CRE lending. The role requires 4+ years of Capital Markets Document Negotiation experience and a strong understanding of lending products and loan lifecycles. The successful candidate will prepare, negotiate, and track legal agreements, advise management on industry trends, and mitigate business risks.

Sales Account Manager

Company: Market Enginuity

Location: Atlanta, GA

Posted Jan 22, 2025

Georgia Public Broadcasting is seeking a sales professional to source and close new sponsors, manage accounts, and develop proposals. The role involves building relationships with advertising agencies and clients, tracking sales activities in a CRM, and proposing sponsorship schedules. The ideal candidate has B2B sales experience, strong interpersonal skills, and knowledge of digital media. The position offers a hybrid work model, competitive benefits, and opportunities for career growth in a mission-driven media environment.

Platinion Enterprise Solutions Senior Consultant

Company: Boston Consulting Group (BCG)

Location: Atlanta, GA

Posted Jan 22, 2025

Boston Consulting Group (BCG) is a global consulting firm that specializes in business strategy, digital transformation, and technology solutions. Founded in 1963, BCG pioneered business strategy and has since expanded its services to include technology and design. BCG Platinion, a subsidiary launched in 2000, focuses on deep technical expertise, particularly in areas like Architecture, Cybersecurity, and Digital Transformation. Enterprise Solutions Senior Consultants at BCG Platinion are collaborative, agile, comfortable with ambiguity, technical experts, change agents, and influencers. They manage large-scale ERP projects, restructure business and IT processes, and support IT functions during mergers and acquisitions. BCG offers competitive compensation, benefits including zero-premium health insurance, dental, and vision coverage, retirement contributions, and generous paid time off. The firm is committed to diversity, equality, and employee well-being.

Operations Manager

Company: CVS Health

Location: Conyers, GA

Posted Jan 22, 2025

CVS Health emphasizes a purpose-driven culture, focusing on human-centric health care. The Operations Manager role is crucial in leading store teams, managing operations, and ensuring excellent customer service. The position offers competitive pay, benefits, and opportunities for growth, with a commitment to caring for employees and communities.

Host

Company: Cracker Barrel

Location: Suwanee, GA

Posted Jan 22, 2025

Cracker Barrel Old Country Store is seeking a Host to welcome guests and provide excellent customer service. The role offers flexible hours, opportunities for promotion, and competitive pay and benefits. The company values diversity, inclusion, and employee development, and provides a culture of belonging and commitment to training.

Insurance Agent

Company: COUNTRY Financial

Location: Athens, GA

Posted Jan 22, 2025

COUNTRY Financial is looking for insurance sales agents to join their team. They offer a competitive compensation plan, access to benefits, and comprehensive training. The ideal candidate is proactive, transparent, and values customer relationships.

Pharmacy Technician

Company: CVS Health

Location: Monroe, GA

Posted Jan 22, 2025

Phlebotomist-Site Coordinator

Company: Labcorp

Location: Smyrna, GA

Posted Jan 22, 2025

LabCorp is seeking a Patient Service Center (PSC) Site Coordinator in Smyrna, GA. The role involves coordinating and overseeing activities of Patient Service Centers, performing phlebotomy and specimen processing procedures, and ensuring optimal operation. The ideal candidate should have a passion for helping people, prior phlebotomy experience, and strong customer service skills. LabCorp offers comprehensive benefits, a quarterly incentive bonus program, and a supportive work environment.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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