Customer Success Manager Jobs in Atlanta, GA

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Looking for Customer Success Manager jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Atlanta, GA area.

Office Manager - Atlanta HQ

Company: TRACTIAN

Location: Atlanta, GA

Posted Jan 22, 2025

TRACTIAN is a company that values its people, fostering a culture of transparency, grit, and excellence. The Office Manager role involves overseeing daily operations, managing supplies and vendors, ensuring facility compliance, supporting employee onboarding, and developing policies for operational efficiency. The company offers competitive compensation, benefits, and opportunities for growth.

Retail Sales Associate - Merchant's Walk

Company: Gap Inc.

Location: Marietta, GA

Posted Jan 22, 2025

Athleta, a certified B Corp, is seeking passionate individuals to join their team. The role involves providing excellent customer service, educating customers about products, and promoting brand loyalty. The company values inclusivity, collaboration, and personal/professional growth. Benefits include a merchandise discount, competitive Paid Time Off, volunteer time, extensive 401(k) plan, and health insurance. Athleta is committed to diversity and inclusion, recently recognized by Forbes as one of the World's Best Employers and Best Employers for Diversity.

Accounts Receivable Specialist

Company: TRACTIAN

Location: Atlanta, GA

Posted Jan 22, 2025

The Finance team at TRACTIAN is responsible for managing the company's financial health and ensuring sustainable growth. They oversee financial planning, budgeting, forecasting, and analysis, ensuring all departments have the resources they need to operate efficiently. The Accounts Payable and Payroll Analyst role involves overseeing cash management and outgoing payments, managing the entire payroll process, and ensuring adherence to financial policies and regulatory requirements. The role requires 3+ years of experience in accounts receivable collections or finance roles, proficiency in accounting software, strong analytical and problem-solving skills, excellent communication skills, and hybrid flexibility. The company offers a competitive salary, premium medical, dental, and vision coverage, paid time off, a 401k retirement plan, language learning opportunities, birthday time off, a Gympass membership, sports incentives, and a long-term benefit after four years of service.

Senior Software Engineer

Company: UKG

Location: Alpharetta, GA

Posted Jan 22, 2025

UKG, a leading global software company with 80,000 customers, is seeking innovative Senior Software Engineers. The role involves leading projects, contributing to high-impact software solutions, and mentoring junior colleagues. UKG values its employees with inclusive culture, diverse benefits, and a focus on personal and professional growth. The ideal candidate should have 4+ years of experience, deep expertise in programming languages, and proficiency in version control systems.

Retail Merchandise Associate

Company: The TJX Companies, Inc.

Location: Valdosta, GA

Posted Jan 22, 2025

Homesense is a company that encourages employees to let their personality shine and offers high-quality, unique home pieces. They value a positive work environment, customer service, and continuous learning. The role involves delivering excellent customer experiences, maintaining a clean store, and adhering to operational standards. Benefits include discounts, 401(k) contributions, and various insurance options. The company embraces diversity and offers opportunities for career growth.

Retail Sales Associate, Full Time - Henry Town Center

Company: Gap Inc.

Location: McDonough, GA

Posted Jan 22, 2025

Old Navy is a fashion retailer that aims to democratize style and make shopping enjoyable. Established in 1994, the company offers high-quality, affordable essentials for the entire family. The role involves providing excellent customer service, product expertise, and promoting brand loyalty. Employees are expected to be communicative, tech-savvy, and problem-solvers, with a focus on continuous improvement. Old Navy offers competitive benefits including merchandise discounts, paid time off, and extensive health insurance.

Courtesy Clerk/Grocery Bagger

Company: Kroger

Location: Augusta, GA

Posted Jan 22, 2025

The job description is for a Courtesy Clerk/Grocery Bagger at Kroger, a large grocery chain. The role involves bagging groceries, maintaining a clean store environment, assisting customers, and ensuring safety. Kroger emphasizes its core values of respect, honesty, integrity, diversity, inclusion, and safety. The company offers comprehensive benefits including healthcare, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Business Application Consulting - ServiceNow Consulting - Manager

Company: PwC

Location: Atlanta, GA

Posted Jan 22, 2025

At PwC, business application consultants specialize in optimizing operational efficiency for clients through software solutions and training. In ServiceNow consulting, professionals gain extensive experience and assist clients in optimizing efficiency. Leadership skills are crucial, involving coaching, performance management, and identifying opportunities for firm success. The role requires strong technical knowledge, project management, and mentoring skills. Preferred qualifications include a degree in Computer Science or related fields, and ServiceNow certifications. PwC values diversity and offers competitive compensation and benefits.

Workday Finance Consultant

Company: Deloitte

Location: Atlanta, GA

Posted Jan 22, 2025

Deloitte's US Delivery Centers are growing, offering an opportunity to work in a collaborative, project-based environment without extensive travel. The Enterprise Operations as a Service (EOAAS) team focuses on finance, procurement, and supply chain transformations using Workday software. The role involves administering Workday Financials, monitoring system performance, and providing end-user support. Required qualifications include a bachelor's degree, 2+ years of Workday Financials experience, and strong analytical and communication skills. Preferred qualifications include Workday certifications and relevant consulting experience.

Shift Supervisor Trainee

Company: CVS Health

Location: Columbus, GA

Posted Jan 22, 2025

CVS Health is offering a Shift Supervisor Trainee position, an entry-level role designed to prepare employees for higher-level supervisory roles. The role involves working effectively with store management and crews, supervising activities, and communicating information. The trainee will also learn about key business aspects and CVS/pharmacy culture. Upon successful completion, they can be considered for Operations Supervisor or Shift Supervisor positions. These roles involve leading store staff, ensuring smooth operations, and maintaining excellent customer service. The job requires deductive reasoning, analytical skills, computer skills, and advanced communication. The pay range is $16.00 - $23.00, with additional benefits including medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, education assistance, and more.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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