Customer Success Manager Jobs in Atlanta, GA

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Looking for Customer Success Manager jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Atlanta, GA area.

Vehicle Condition Assessor

Company: CarMax

Location: Norcross, GA

Posted Jan 21, 2025

The job description for a Vehicle Condition Assessor (VCA) at CarMax in Norcross, Georgia, outlines the responsibilities and requirements for the role. The VCA is responsible for conducting accurate vehicle condition assessments, communicating information to buyers, and assisting with various tasks related to vehicle merchandising and wholesale auctions. The position requires exceptional customer service skills, the ability to follow standardized processes, and a valid driver's license.

Relationship Banker - Hwy 20 & Tribble RD (New Build) - Cumming, Ga

Company: JPMorgan Chase

Location: Alpharetta, GA

Posted Jan 21, 2025

The job description is for a Relationship Banker in Branch Banking at Chase. The role involves delivering exceptional customer service, building relationships, and offering financial solutions to meet customer needs. The banker will manage customer accounts, engage with customers in person and over the phone, and connect them with specialists for specialized needs. The ideal candidate should have 1+ year of experience in retail banking sales, possess excellent communication skills, and be able to work branch hours including weekends and evenings.

Pharmacy Technician

Company: CVS Health

Location: Calhoun, GA

Posted Jan 21, 2025

CVS Health emphasizes its commitment to human-centric health care, guided by a single purpose: 'Bringing our heart to every moment of your health.' The company aims to deliver enhanced, personalized, convenient, and affordable health care solutions. Pharmacy Technicians play a crucial role in this mission, supporting pharmacy teams to ensure smooth operations, accurate prescription fulfillment, and exceptional patient service. They are expected to demonstrate empathy, genuine care, and a growth mindset, contributing to a safe, inclusive, and engaging team dynamic. The role involves completing basic inventory activities, delivering additional health care services, and adhering to all relevant laws and regulations.

Director, AI Intake and Governance

Company: Warner Bros. Discovery

Location: Atlanta, GA

Posted Jan 21, 2025

Warner Bros. Discovery is seeking a Director of AI Strategy & Governance to lead AI initiatives across the enterprise. The role involves defining AI strategy, ensuring robust governance, and managing ethical considerations. The ideal candidate will have 10+ years of experience in strategy or governance roles, with at least 3 years in AI/ML-focused positions. They will collaborate with senior leadership, data scientists, engineers, and product managers to develop and execute a comprehensive AI roadmap. The company values diversity and inclusion, and the role offers career-defining opportunities in a fast-paced, creative environment.

Shift Supervisor Trainee

Company: CVS Health

Location: Savannah, GA

Posted Jan 21, 2025

CVS Health is offering a Shift Supervisor Trainee position, an entry-level role designed to prepare employees for higher-level supervisory roles. The role involves working effectively with store management and crews, supervising activities, and ensuring smooth store operations. The company emphasizes a human-centric approach to healthcare, focusing on personal, convenient, and affordable solutions. Successful completion of the training program leads to eligibility for Operations Supervisor or Shift Supervisor positions, which involve leading store staff, driving store execution, and building customer loyalty through excellent service. The role requires deductive reasoning, analytical skills, and computer skills, with a flexible schedule including early mornings, overnight, and weekend shifts. Benefits include medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, education assistance, and PTO.

Retail Department Supervisor

Company: The TJX Companies, Inc.

Location: Buford, GA

Posted Jan 21, 2025

TJ Maxx Store 1113 in Flowery Branch, GA is seeking a dedicated individual to contribute to the growth of their career. The role involves promoting an excellent customer experience, leading by example, and maintaining a clean and organized store. The employee will be responsible for overseeing a team, engaging with customers, and training associates. TJ Maxx offers a flexible schedule, competitive pay, and a range of benefits. The company values diversity and encourages applicants to bring their unique perspectives to work.

Sr Mgr Logistics

Company: Intuitive

Location: Norcross, GA

Posted Jan 21, 2025

Intuitive Surgical, a market leader in robotic-assisted surgery, seeks a highly experienced manager for a key role in Peachtree Corners, GA. The role involves leading the Services Logistics Department, providing strategic direction for global spare parts support, and managing 3PL providers. The ideal candidate will have extensive managerial experience, a strong understanding of service logistics, and proficiency in business information systems. A background in medical devices or healthcare is preferred.

SCA Food Service Worker

Company: Sodexo

Location: Milledgeville, GA

Posted Jan 21, 2025

Sodexo is hiring a part-time SCA Food Service Worker at DECA-FORT EISENHOWER. The role involves assisting in food preparation, customer service, and maintaining a healthy work environment. No prior experience is required. Sodexo offers a flexible work environment, training opportunities, and comprehensive benefits including paid time off, health insurance, and career advancement. The company values diversity and inclusion, fostering a respectful and fair work environment.

FT Customer Experience Supervisor

Company: The TJX Companies, Inc.

Location: College Park, GA

Posted Jan 21, 2025

TJ Maxx Store 1220 in East Point, GA is seeking a dedicated individual to contribute to the growth of their career. The role involves promoting an excellent customer experience, leading by example, and maintaining a clean and organized store. The successful candidate will have a flexible schedule, strong merchandising skills, and at least 1 year of retail experience with 6 months of leadership experience. TJ Maxx offers a positive work environment with opportunities for career advancement and a range of benefits.

Shift Supervisor Trainee

Company: CVS Health

Location: Conyers, GA

Posted Jan 21, 2025

CVS Health is offering a Shift Supervisor Trainee position, an entry-level role designed to prepare employees for higher-level supervisory roles. The role involves working effectively with store management and crews, supervising activities, and ensuring smooth store operations. The company emphasizes a human-centric approach to healthcare, focusing on personal, convenient, and affordable solutions. Successful completion of the training program leads to eligibility for Operations Supervisor or Shift Supervisor positions, which involve leading store staff, driving store execution, and building customer loyalty through excellent service. The role requires deductive reasoning, analytical skills, and computer skills, with a flexible schedule including early mornings, overnight, and weekend shifts. Benefits include medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, education assistance, and a CVS store discount.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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