Customer Success Manager Jobs in Atlanta, GA

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Looking for Customer Success Manager jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Atlanta, GA area.

Pharmacy Intern

Company: CVS Health

Location: Buford, GA

Posted Jan 21, 2025

Program Manager I, Regulatory Affairs

Company: Google

Location: Atlanta, GA

Posted Jan 21, 2025

Google is seeking a Program Manager to lead complex projects from start to finish, working with stakeholders to plan requirements, manage project schedules, and communicate clearly with cross-functional partners. The ideal candidate will have experience in stakeholder management, ability to work collaboratively on a team, and manage competing priorities.

Shift Supervisor Trainee

Company: CVS Health

Location: Conyers, GA

Posted Jan 21, 2025

CVS Health is offering a Shift Supervisor Trainee position, an entry-level role designed to prepare employees for higher-level supervisory roles. The role involves working effectively with store management and crews, supervising activities, and ensuring smooth store operations. The company emphasizes a human-centric approach to healthcare, focusing on personal, convenient, and affordable solutions. Successful trainees can be considered for promotions to Operations Supervisor or Shift Supervisor positions, which involve leading store staff, driving store execution, and enhancing customer service. The role requires deductive reasoning, analytical skills, and computer proficiency, with a flexible schedule including early mornings, overnight, and weekend shifts. Benefits include comprehensive medical, dental, and vision coverage, a 401(k) plan, life insurance, disability benefits, well-being programs, education assistance, and paid time off.

Member Service Representative (Full-Time) - St Marys/Kings Bay

Company: Navy Federal Credit Union

Location: St. Marys, GA

Posted Jan 21, 2025

Navy Federal Credit Union is seeking a candidate for a position that involves providing a full range of products and services, including depository accounts, lending products, and credit/debit cards. The role requires analyzing and resolving account/loan problems, assisting members with applications, and counseling them on products and services. The candidate will also perform platform banking functions, assist lower-level team members, and ensure proper handling of cash and negotiable instruments. The position is eligible for a referral program and offers competitive pay, generous benefits, and a supportive work environment. Qualifications include the ability to work independently and in a team, knowledge of savings and checking products, effective communication skills, and the ability to navigate multiple screens and PC applications.

Merchandise Associate

Company: The TJX Companies, Inc.

Location: Brunswick, GA

Posted Jan 21, 2025

TJ Maxx Store 0576 in Brunswick, GA is seeking a customer-focused individual to contribute to the growth of their career. The role involves delivering excellent customer service, maintaining a clean store environment, and adhering to operational standards. The company offers a flexible schedule, competitive pay, and a range of benefits including associate discounts, 401(k) contributions, and health insurance. TJ Maxx values diversity and encourages applicants to bring their unique perspectives to work. The position has a starting pay range of $12.00 to $12.50 per hour.

General Utility Worker

Company: Aramark

Location: Buckhead, GA

Posted Jan 21, 2025

The job description for a General Utility Worker at Aramark emphasizes the importance of maintaining cleanliness, sanitization, and equipment in good working condition. The role involves ensuring guest satisfaction, performing light maintenance tasks, and adhering to safety policies. Aramark values employee development and offers equal employment opportunities.

Termite Technician

Company: Rentokil Terminix

Location: Conyers, GA

Posted Jan 21, 2025

Rentokil offers a full-time position with benefits starting on day 1, including health benefits, retirement plan, and paid time off. The role of Termite Technician involves identifying termite problems, communicating with customers, and performing treatments. The company values high performance, offers career growth opportunities, and promotes from within. Rentokil is a drug-free workplace committed to workplace diversity and compliance with employment laws.

Retail Department Coordinator

Company: The TJX Companies, Inc.

Location: Marietta, GA

Posted Jan 21, 2025

The text describes Marshalls stores and the company culture, emphasizing discovery, change, and a positive work environment. It also outlines the responsibilities and requirements for a store leadership position, including promoting customer experience, training associates, and adhering to policies. The company offers benefits and encourages diversity.

Retail Department Coordinator

Company: The TJX Companies, Inc.

Location: Kennesaw, GA

Posted Jan 21, 2025

The text describes the Marshalls store, highlighting its diverse assortment of brands, focus on providing surprises and fun, and emphasis on teamwork and customer service. It also outlines the responsibilities of a specific role and the company's commitment to diversity and inclusion.

Telephonic Care Navigator - Remote in GA

Company: UnitedHealth Group

Location: Atlanta, GA

Posted Jan 21, 2025

Optum Home & Community Care, part of the UnitedHealth Group, is offering a full-time Care Navigator position. The role involves telephonic outreach to members, educating them about gaps in care, assisting with closure of gaps, and linking them to community resources. The company emphasizes its positive impact on nearly 60 million Americans, focusing on integrity, compassion, relationships, innovation, and performance. The position requires 1+ years of healthcare/insurance experience, call center experience, and proficiency in Microsoft Office. The company offers comprehensive benefits, incentives, and a commitment to diversity and environmental sustainability.

Food Service Worker Lead - Dining Services at The University of North Georgia Gainesville

Company: Aramark

Location: Gainesville, GA

Posted Jan 21, 2025

The job description for a Food Service Worker at Aramark emphasizes the importance of a positive attitude, teamwork, and customer service. The role involves food preparation, serving customers, maintaining cleanliness, and following safety protocols. Aramark values equal employment opportunities and provides opportunities for professional growth.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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