Customer Success Manager Jobs in Atlanta, GA

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Looking for Customer Success Manager jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Atlanta, GA area.

Program Analyst

Company: DRT Strategies

Location: Atlanta, GA

Posted Jan 20, 2025

DRT Strategies is seeking a detail-oriented Program Analyst to manage curriculum development, training coordination, and technical support for public health workforce development programs. The role involves improving training delivery efficiency, overseeing technical systems, and fostering collaboration to enhance public health solutions. The analyst will support CDC-related programs and build relationships with partners, including tribes and state, local, and territorial health departments. Key responsibilities include managing learning platforms, monitoring and reporting programs, collaborating with stakeholders, and developing curriculum. The ideal candidate should have a Bachelor's degree and four years of experience. DRT offers a competitive compensation package, including health benefits, a 401K plan, and leave programs.

Senior Product Manager

Company: Xplor Technologies

Location: Atlanta, GA

Posted Jan 20, 2025

Xplor is a global platform offering SaaS solutions and embedded payments tools to help businesses grow. They are seeking a Senior Product Manager with 5+ years of experience in managing software products. The role involves leading and managing core business features, driving valuable product delivery, and aligning product roadmaps with the brand's product strategy. The ideal candidate should have a vision for their product area, engage with customers, and mentor product colleagues. The average base salary range for this position is $120,000 to $160,000. Xplor is committed to equal employment opportunities and full inclusion of all qualified individuals.

Accounting Assistant

Company: Manay CPA Accounting & Tax Services

Location: Atlanta, GA

Posted Jan 20, 2025

Manay CPA is a reputable full-service accounting firm based in Atlanta, GA, with over 20 years of experience. They offer comprehensive accounting and tax solutions to individuals and businesses across all 50 states. Their expertise spans new business formation, accounting, tax, payroll consulting, and human resources. Manay CPA aims to become the most integral partner for entrepreneurs, corporations, startups, and businesses, empowering clients to navigate business complexities and reach their full potential. They have received recognition including the Top 25 Small Business of the Year Award and the Top 100 Small Businesses title by the US Chamber of Commerce. The firm is currently seeking an accounting professional with at least 1 year of experience, strong understanding of US GAAP, and proficiency in QuickBooks and MS Office Suite.

Manager, Engineering

Company: Loyal

Location: Atlanta, GA

Posted Jan 18, 2025

Loyal is a healthcare platform that focuses on providing personalized experiences for patients. The Engineering Manager role involves leading a team of engineers, managing day-to-day activities, and collaborating with cross-functional teams. The ideal candidate should have at least five years of experience as a senior software developer and two years in a leadership capacity. The company offers a comprehensive benefits package, including flexible paid time off, health insurance, and a 401k plan. Loyal is committed to diversity and equal opportunity employment.

Territory Account Executive, Atlanta

Company: Square

Location: Atlanta, GA

Posted Jan 18, 2025

Square, a global technology company focusing on financial services, is seeking a Territory Account Executive to join its field sales organization. The role involves selling Square's ecosystem to restaurants, retailers, and service-based businesses, building a local presence, and exceeding sales targets. The ideal candidate should have 3+ years of sales experience, preferably in field sales, and a background in payment processing or related technology. The role requires excellent communication skills, persistence, and the ability to build rapport with sellers to negotiate and close complex deals. Square is committed to building an inclusive economy and workplace, evaluating all employees and job applicants without regard to identity or any legally protected class.

Sr. Manager, Channel Partner Program Development

Company: CallRail

Location: Atlanta, GA

Posted Jan 17, 2025

CallRail is seeking a seasoned Sr Manager Channel Partner Program Development to establish and manage a resale program. The role involves designing and executing channel sales strategies, developing program structures, and fostering relationships with partners. The ideal candidate should have a Bachelor's degree in Business or Marketing, 5+ years of experience in GTM partnerships, and strong leadership skills. The company offers competitive benefits including healthcare, flexible vacation, and employee stock options.

Consultant Streaming Support - Customer Service- Remote

Company: Sutherland

Location: Atlanta, GA

Posted Jan 19, 2025

Sutherland is currently hiring enthusiastic and people-oriented professionals to join their dynamic team supporting a global giant in the streaming media and entertainment industry. The company offers competitive pay, benefits, and opportunities for growth. Qualifications include customer service experience, streaming troubleshooting skills, PC proficiency, and problem-solving abilities. The role requires excellent internet connectivity with specific speed requirements. Sutherland, recently recognized as a Great Place to Work in the US, is a digital transformation company with over 35 years of experience in various industries.

Program Supervisor - 19.80/hr

Company: Sevita

Location: Atlanta, GA

Posted Jan 18, 2025

This job posting is for a Program Supervisor role in a mission-driven organization focused on expanding access to services for individuals with intellectual and developmental disabilities. The role involves facilitating the implementation of Individual Service Plans, supervising a team of caregivers, providing direct support to individuals, and ensuring staffing and schedules are maintained. The position offers full-time, part-time, and as-needed schedules, a full compensation and benefits package, 401k with company match, paid time off, holiday pay, annual bonus plan, and job security with nationwide career development opportunities.

Accounting Associate

Company: Manay CPA Accounting & Tax Services

Location: Atlanta, GA

Posted Jan 20, 2025

Manay CPA is a reputable full-service accounting firm based in Atlanta, GA, with over 20 years of experience. They offer comprehensive accounting and tax solutions to individuals and businesses across all 50 states. Their expertise spans new business formation, accounting, tax, payroll consulting, and human resources. Manay CPA aims to become the most integral partner for entrepreneurs, corporations, startups, and businesses, empowering them to navigate complexities and reach their full potential. They have received recognition including the Top 25 Small Business of the Year Award and the Top 100 Small Businesses title by the US Chamber of Commerce. Their responsibilities include supporting client onboarding, engaging in client acquisition and retention, organizing and updating financial records, executing accounts payable and receivable processes, and preparing financial reporting and analysis. They require a Bachelor's Degree in Accounting, CPA qualification or on a CPA track, minimum of 3 years of professional experience, extensive knowledge of GAAP, proficiency in accounting software, and strong communication skills.

Hydroblast Technician

Company: Envirovac

Location: Atlanta, GA

Posted Jan 19, 2025

The Industrial Cleaning Technicians, specifically Hydro BlasterVacuum Technicians, perform physically demanding tasks requiring strength and flexibility. They operate high-pressure waterblasters and vacuum equipment, ensuring safety and quality. EnviroVac, a reputable company in the industry, offers career growth, full benefits, and a positive work environment. The job requires physical strength, ability to work long hours, and pass medical screenings.

Cloud Security Engineer

Company: Seek Now

Location: Atlanta, GA

Posted Jan 20, 2025

The Cloud Security Engineer position is a hands-on engineering role requiring extensive Azure Cloud expertise. The role involves designing and building new features, implementing company cloud initiatives, and maintaining and securing cloud infrastructure. The ideal candidate should have at least three years of experience in cloud-based solutions, strong familiarity with Azure services, and expertise in creating cloud policies and conducting audits. The role also requires excellent collaboration skills, problem-solving abilities, and a commitment to continuous learning and self-development.

Mobile Engineering Manager

Company: Brightwell

Location: Atlanta, GA

Posted Jan 17, 2025

Brightwell, a pioneering payments company, is seeking an Engineering Manager to lead the development of an emerging product. The role involves offering technical guidance, handson coding, and managing distributed teams. The ideal candidate should have 8+ years of software engineering experience, knowledge of native mobile development, and experience with web technologies. Brightwell offers professional development, entrepreneurship opportunities, and comprehensive benefits.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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