Customer Success Manager Jobs in Atlanta, GA

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Looking for Customer Success Manager jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Atlanta, GA area.

Senior Manager - Tax Advisory

Company: Centri Business Consulting

Location: Atlanta, GA

Posted Jan 16, 2025

Centri is an accounting and advisory firm that values collaboration, entrepreneurship, technical expertise, responsiveness, and initiative. They prioritize career advancement, promoting talent over tenure. The Tax Advisory Senior Manager role involves overseeing tax advisory and technical accounting engagements, advising clients on tax implications, and maintaining industry knowledge. Required skills include strong tax technical knowledge, interpersonal skills, excellent communication, and proficiency in Microsoft Office Suite and tax software. A Bachelor's degree in Accounting, CPA certification, and 6+ years of relative accounting experience are required. The position is exempt and Centri provides equal employment opportunities without discrimination.

Technical Support Engineer

Company: Outreach

Location: Atlanta, GA

Posted Jan 17, 2025

Outreach is a leading AI Sales Execution Platform that helps revenue teams design, measure, and improve their strategies for every stage of the customer journey. The Technical Support Engineer role involves providing high-quality support to customers, managing inbound and outbound communications, and collaborating with various departments. The ideal candidate should have 13+ years of technical support experience, excellent communication skills, and a strong commitment to resolving customer issues with empathy. The company offers a competitive salary, benefits, and a diverse and inclusive work environment.

Sales Manager_Korean Speaking

Company: Chowbus

Location: Atlanta, GA

Posted Jan 17, 2025

Chowbus, a SaaS company based in Chicago, offers a comprehensive POS system for restaurants. The Sales Manager role involves prospecting, building relationships, and closing partnerships with restaurants. Key responsibilities include understanding restaurant needs, conducting demos, and meeting KPIs. The ideal candidate should have excellent communication skills, sales experience, and proficiency in collaborative tools. Chowbus provides a competitive compensation package, benefits, and flexible PTO.

Product Owner- Integrations

Company: Rev.io

Location: Atlanta, GA

Posted Jan 17, 2025

Revion provides configurable software for billing, customer management, business management, payments, analytics, provisioning, and automation to service providers in telecommunications, Wireless & IoT, managed IT services, AV security integration, and other related industries. The company, based in Atlanta with offices in West Virginia, has more than 21 years of experience and is looking for exceptional people to join their career-defining journey. Revion's mission is to help clients grow revenue efficiently, and their vision is to be the best billing & backoffice software company in the world. They have a strong company culture, with 97% of employees agreeing that Revion is a Great Place to Work. The Product Owner role involves defining and driving product development, collaborating with cross-functional teams, and ensuring products meet market demands and strategic business objectives.

Sales Development Representative (SDR)

Company: Dynatron Software

Location: Atlanta, GA

Posted Jan 15, 2025

Dynatron Software, a fast-growing company in the automotive industry, is seeking a Sales Development Representative (SDR) for a remote, work-from-home position in Atlanta, GA. The SDR will be responsible for prospecting, generating, qualifying, processing, and following up on leads to support the sales team. The role involves daily activity goals of 80 calls and 50 emails, utilizing outbound sequencing software. Key responsibilities include nurturing potential leads, utilizing lead generation techniques, collaborating with the Lead Generation Team, and effectively communicating Dynatron solutions. The company offers excellent benefits, professional development opportunities, and a culture that prioritizes people and teamwork, embracing five core values: Sense of Urgency, Delivering Results, Accountability, Positive Attitude, and Success Driven. The compensation range is $40,000 - $45,000 base salary plus lead generation commissions with no cap, averaging $2,000 a month.

Field Marketing Manager

Company: G2

Location: Atlanta, GA

Posted Jan 16, 2025

G2 is a company that values its employees and fosters a diverse and inclusive work environment. They offer generous benefits and support employee-led leadership-supported ERGs to celebrate diversity and create a sense of belonging. The Field Marketing Manager role involves planning and executing field marketing activities, developing regional marketing strategies, managing events, and supporting account-based marketing. The ideal candidate should have at least two years of experience in field marketing, strong partnership skills, attention to detail, and the ability to work in a fast-paced environment.

Product Manager

Company: Brightwell

Location: Atlanta, GA

Posted Jan 17, 2025

Brightwell, a pioneering payments company, is seeking a Product Manager to develop and grow a new FinTech product. The ideal candidate will have a Bachelor's degree, 5+ years of product management experience, and 3+ years in B2B2C products, payments, and fintech industries. They will manage the product from ideation to launch, communicate roadmaps, and partner with the Director of Product. The role involves working with offshore teams, understanding system architecture, and contributing to building a robust tech stack. Brightwell offers professional development, entrepreneurship opportunities, and comprehensive benefits.

Database Administrator (Cloud)

Company: DRT Strategies

Location: Atlanta, GA

Posted Jan 17, 2025

DRT Strategies is a consulting firm that provides IT solutions and management consulting services to various sectors including federal agencies, state and local government, healthcare, and financial services. They specialize in public health technology data communications and visualization support, enhancing the government's ability to use public health data. The Database Administrator role involves designing and developing application and database solutions, developing innovative data capture and analysis techniques, and ensuring data integrity and quality. The ideal candidate should have at least seven years of database administration experience, proficiency in ETL tools, and knowledge of cloud data services. DRT offers a competitive compensation package and is committed to providing Equal Employment Opportunities.

Chief Architect

Company: Transact Campus

Location: Atlanta, GA

Posted Jan 16, 2025

Transact and CBORD, industry leaders in technology solutions for education, healthcare, and business campuses, are seeking a Chief Architect. The role involves leading a team of software and infrastructure architects, providing technical leadership for SaaS product design and development. The Chief Architect will establish architectural standards, collaborate with product teams, and design and develop a cloud-native ecosystem. The ideal candidate should have 12+ years in the software industry, 5+ years managing teams building and operating cloud software, and experience in building and operating cloud-native SaaS products. The role offers a competitive salary range of $190,000 - $215,000, along with comprehensive benefits and flexible time off.

DEIB Mixer RSVP

Company: Aprio

Location: Atlanta, GA

Posted Jan 17, 2025

Aprio is a nationally ranked CPA and advisory firm with 22 US office locations and over 2100 team members speaking 60+ languages. They offer a top-rated culture, vast growth opportunities, and competitive compensation. Aprio is committed to diversity, equity, inclusion, and belonging, hosting events like the DEIB Mixer to foster an inclusive workplace. They provide comprehensive benefits, including medical, dental, vision insurance, 401k with profit sharing, parental leave, tuition assistance, and a wellness program. Aprio encourages entrepreneurship, continuous learning, and work-life balance in a collaborative culture.

Database Administrator

Company: DRT Strategies

Location: Atlanta, GA

Posted Jan 17, 2025

DRT Strategies is a consulting firm that provides IT solutions and management consulting services to various sectors including federal agencies, state and local government, healthcare, and financial services. The company's core philosophy is 'Driving Resolution Together', emphasizing collaboration with clients to solve their challenges. The Database Administrator role involves designing, building, and maintaining databases for public health data, ensuring optimal performance, and adhering to industry best practices. The ideal candidate should have extensive experience in database administration, understanding of relational databases, and familiarity with public health data privacy requirements. DRT offers a competitive compensation package and is committed to providing Equal Employment Opportunities.

Sales Assistant

Company: Diamond Assets

Location: Atlanta, GA

Posted Jan 17, 2025

Diamond Assets is a company that specializes in creating sustainable technology plans for schools, businesses, and governments. They offer high-quality refurbished Apple products at affordable prices. The Sales Assistant role involves managing sales databases, setting up new customers, preparing client quotes and reports, providing excellent customer service, and identifying prospective clients. The ideal candidate should have a bachelor's degree, preferably in Finance or Accounting, strong proficiency in Microsoft Excel and Salesforce, excellent organizational skills, and previous sales support or operations experience.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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