Customer Success Manager Jobs in Atlanta, GA

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Looking for Customer Success Manager jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Atlanta, GA area.

Business Application Consulting - ServiceNow Consulting - Sr Associate

Company: PwC

Location: Atlanta, GA

Posted Dec 20, 2024

PwC's business application consulting specializes in optimizing operational efficiency through tailored ServiceNow consulting. Consultants analyze client needs, implement software solutions, and provide training and support. They build client relationships, grow personal brands, and deepen technical expertise. The role requires critical thinking, problem-solving, and project management skills. Preferred qualifications include degrees in Computer and Information Science, Computer Engineering, and relevant certifications.

Senior Solution Consultant

Company: Thomson Reuters

Location: Atlanta, GA

Posted Dec 20, 2024

Thomson Reuters is seeking a Senior Solution Consultant for the ONESOURCE Indirect Tax Solution Consulting Team. The role involves engaging with customers, demonstrating the value of ONESOURCE in transforming corporate tax processes, and driving revenue growth. The Sr. Solution Consultant will partner with stakeholders to plan and execute successful presentations, showcasing how ONESOURCE can address specific business objectives and optimize tax processes. Key responsibilities include understanding tax department complexities, communicating the benefits of tax technology, and collaborating with Account Executives to achieve sales targets. The ideal candidate has 5+ years of domain expertise in indirect tax automation, strong interpersonal skills, and a background in tax, technology, or related fields.

Relationship Banker - Victory Drive Financial Center

Company: Merrill

Location: Savannah, GA

Posted Dec 20, 2024

Bank of America is seeking a client-focused individual to engage and assist clients in the lobby, educating them on self-service resources like mobile banking, online banking, or ATM. The role involves processing cash transactions, building relationships, and connecting clients to financial solutions. Key responsibilities include adhering to risk culture, operational excellence, and applicable laws. The ideal candidate should be a self-starter, collaborative, and confident in client interactions, with a strong work ethic and problem-solving skills. Experience in financial services and sales is preferred.

Retail Department Coordinator

Company: The TJX Companies, Inc.

Location: Decatur, GA

Posted Dec 20, 2024

TJX is seeking a customer experience-focused individual to lead a team in providing excellent service, promoting loyalty programs, and maintaining a clean store. The role involves training and mentoring associates, addressing customer concerns, and ensuring adherence to policies. The company values diversity, teamwork, and offers competitive benefits. The starting pay is between $13.00 and $13.50 per hour.

Member Services Coordinator

Company: World 50 Group

Location: Atlanta, GA

Posted Dec 20, 2024

World 50 Group is a prestigious organization that offers private peer communities for CEOs and C-level executives. These communities facilitate collaboration, conversation, and counsel on crucial topics for modern enterprises. The Member Services Coordinator role is pivotal in supporting these communities, managing tasks from maintaining accurate member information in Salesforce to assisting with high-touch projects. This role offers opportunities for growth, skill development, and transitioning into a dedicated partnership with a single membership community. Key qualifications include a Bachelor's Degree, strong organizational skills, and the ability to interact confidently with C-suite executives.

Branch Sales Associate (Part Time)

Company: Grainger

Location: Atlanta, GA

Posted Dec 20, 2024

The company, a leading industrial distributor with operations in North America, Japan, and the UK, is seeking a Branch Sales Associate for an onsite position. The role involves managing the entire customer experience, maximizing sales opportunities, and adapting communication styles. The associate will also perform various warehouse tasks, including picking, preparing, and staging orders, and maintaining branch appearance. The company offers competitive benefits, including medical, dental, vision, and life insurance, paid time off, and a 401(k) contribution. They are committed to fostering an inclusive environment and providing reasonable accommodations.

Sr. Lead Architect, Mobile Data and Insights Solutions

Company: Cox Enterprises

Location: Atlanta, GA

Posted Dec 20, 2024

The text describes a role within the Cox Mobile Data and Insights Solutions team, which is collaborating with enterprise architects to transition to a modern data platform. The Senior Lead Architect will work on building an end-to-end portfolio level reporting across the Cox Mobile line of business, providing a best-in-class capability for decision-making and problem-solving. The role requires significant collaboration, partnering internally with the team managing the Enterprise Data Ecosystem, and providing feedback and recommendations to enhance roadmaps and future-state capabilities.

Technical Program Manager III, Network Capacity NPI, Google Cloud

Company: Google

Location: Atlanta, GA

Posted Dec 20, 2024

Google is seeking a Technical Program Manager with a Bachelor's degree in a technical field and 5 years of experience in program management, preferably with a focus on new product introduction within a cloud environment. The role involves leading complex, multi-disciplinary projects, managing project schedules, and communicating with cross-functional partners. The successful candidate will define and onboard new Cloud Network Capacity products, develop an onboarding process for the capacity planning platform, and drive the scaling of new products. The US base salary range for this position is $142,000-$211,000 + bonus + equity + benefits.

Project Manager-Retail Bank Projects (Southeast)

Company: CBRE

Location: Atlanta, GA

Posted Dec 20, 2024

CBRE is seeking a Project Manager to lead the retail bank Asset Preservation Program, managing commercial real estate projects from initiation to completion. The role involves planning, design, construction, occupancy, and closeout, with direct client interaction. Required qualifications include a bachelor's degree, 5-8 years of relevant experience, and proficiency in Microsoft Office and PMWeb software. CBRE offers benefits and is an equal opportunity employer.

Shift Supervisor Trainee

Company: CVS Health

Location: Atlanta, GA

Posted Dec 20, 2024

CVS Health is offering a Shift Supervisor Trainee position, an entry-level role designed to prepare employees for higher-level supervisory roles. The role involves working effectively with store management and crews, supervising the store's crew, and assisting customers with their queries, problems, and complaints. The company culture emphasizes human-centric health care, innovation, and affordability. Upon successful completion of the training, trainees can be considered for promotion to Operations Supervisor or Shift Supervisor roles. These roles involve leading the store staff, ensuring smooth operations, and maintaining excellent customer service. The job offers a competitive pay range, comprehensive benefits, and opportunities for career growth.

Food Service Worker - Mercer University

Company: Aramark

Location: Macon, GA

Posted Dec 20, 2024

The Food Service Worker role at Aramark involves assisting the manager in food preparation, maintaining cash receipts and meal records, and completing daily reports. Key responsibilities include preparing quality food and baked goods, ensuring food storage is sanitary, serving food according to schedules, and maintaining a clean work area. The role requires adherence to food safety regulations, uniform policy, and other duties as assigned. Aramark values employee development and equal employment opportunities.

Senior Lead Architect- Digital Document Management

Company: JPMorgan Chase

Location: Atlanta, GA

Posted Dec 20, 2024

JPMorgan Chase is seeking a Senior Lead Architect for its Digital Document Management team. The role involves driving significant business impact, shaping target state architecture, and developing high-quality solutions in financial services. Key responsibilities include engaging with technical teams and stakeholders, defining technical targets, and guiding architecture governance. Required qualifications include formal training in software engineering, proficiency in solutions and platform architecture, and hands-on experience in system design and application development. Preferred skills include experience with AI, cloud-native technologies, and specific data technology stacks.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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