Customer Success Manager Jobs in Atlanta, GA

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Looking for Customer Success Manager jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Atlanta, GA area.

Senior Digital Product Strategist and Product Manager

Company: Infosys

Location: Atlanta, GA

Posted Dec 20, 2024

The Senior Digital Product Strategist and Manager is pivotal in formulating the long-term vision and strategy for digital products, ensuring their success within an organization. This role encompasses market research, strategic planning, and hands-on involvement in product development across web and mobile channels. Key responsibilities include conducting market research, developing product strategies, collaborating with cross-functional teams, and managing the product lifecycle. The ideal candidate should have at least 7 years of experience in digital product strategy, a proven track record in executing strategies, and proficiency in data analysis.

Regional Home Hemodialysis Operations Manager

Company: DaVita

Location: Atlanta, GA

Posted Dec 20, 2024

DaVita is seeking a Regional Home Manager for multiple locations in North Fulton county, GA. The role involves growing home modality, fostering physician relationships, supporting patient conversions, and driving clinical outcomes. The manager will lead a team of RNs, report financial and operational statuses, and collaborate with leadership on corrective plans. DaVita offers competitive benefits and a supportive work environment.

CX Inspector (Gate 2) - 1st Shift (Onsite)

Company: RTX

Location: Columbus, GA

Posted Dec 20, 2024

Pratt & Whitney is inviting curious individuals to join their team in Columbus, GA, to transform the future of flight. The role involves advanced inspection processes at the Columbus Engine Center, inspecting engine parts and modules, and ensuring adherence to manuals and tolerances. The company values diversity and inclusion, fostering an environment where employees can bring their whole selves to work. Benefits include medical, dental, vision, life insurance, and a 401(k) match. The role is safety-sensitive and subject to drug and alcohol testing as per FAA guidelines.

Relationship Manager

Company: Morgan Stanley

Location: Alpharetta, GA

Posted Dec 20, 2024

Morgan Stanley's MSAW division, comprising Shareworks by Morgan Stanley and Equity Edge Online, offers comprehensive solutions for institutional and employee financial challenges. The Relationship Manager (RM) position involves partnering with key administrative contacts, ensuring satisfaction with service delivery, and promoting best practices. The role requires excellent interpersonal skills, problem-solving abilities, and a strong understanding of equity compensation and ESPP plans. Qualifications include a Bachelor's degree, 5-10 years of industry experience, and relevant certifications. The position offers a base pay between $110,000 and $185,000 per year, with potential for additional compensation.

Fraud Technologist - Data and Analytics - Manager

Company: PwC

Location: Atlanta, GA

Posted Dec 20, 2024

At PwC, the Financial Crimes Data and Analytics team leverages data to drive insights and optimize business operations. As a Manager, you'll lead teams and projects, mentoring junior staff and delivering enterprise-wide fraud detection and prevention solutions. Key responsibilities include defining fraud transformation strategies, consulting on fraud solutions, and managing client accounts. The role requires a Bachelor's Degree and 5 years of experience, with a preference for a Master's in relevant fields and consulting experience in financial crimes.

Telephonic Case Manager RN Medical Oncology

Company: UnitedHealth Group

Location: Atlanta, GA

Posted Dec 20, 2024

Optum, a global organization, is seeking a Telephone Case Manager RN with UnitedHealth Group. The role involves making outbound and receiving inbound calls to assess members' health status, identify gaps in treatment plans, provide patient education, and make referrals to outside resources. The position is full-time, remote, and offers a culture guided by diversity and inclusion, comprehensive benefits, and career development opportunities. The ideal candidate should have a current, unrestricted RN license, 3+ years of experience in a hospital or direct care setting, and solid computer skills. The mission is to help people live healthier lives and make the health system work better for everyone, with a commitment to mitigating environmental impact and delivering equitable care.

Store Manager

Company: H&M

Location: Alpharetta, GA

Posted Dec 20, 2024

H&M is hiring a Store Manager to lead a team, reach sales and profit goals, and provide an exceptional customer experience. The role involves managing people, teams, and finances, with responsibilities including sales and profit analysis, team development, and adherence to H&M standards. The ideal candidate is inclusive, customer-service oriented, outcome-driven, and physically capable of handling store tasks. Benefits include a 25% staff discount, medical coverage, and a 401K plan. The position is located at North Point Mall in Alpharetta, United States.

Employee Conduct Risk & Wealth Management Administration Business Control Unit - AVP

Company: Morgan Stanley

Location: Alpharetta, GA

Posted Dec 20, 2024

Morgan Stanley, a leading global financial services firm, is seeking a dynamic individual for a role in the Client Segment Risk (CSR) Business Control Unit (BCU) Team. The team oversees operational risks and controls of Wealth Management's Client Segments business units. Responsibilities include managing employee conduct risk, data management, reporting, and Business Continuity Plan deliverables. The ideal candidate should have strong data analytical skills, excellent communication, and risk management abilities. Experience in supporting corporate business processes/programs is required, with 5-7 years preferred.

Wholesale Excess Casualty Underwriter - Navigators, a Brand of The Hartford

Company: The Hartford

Location: Alpharetta, GA

Posted Dec 20, 2024

The text describes a job opportunity for an Executive Underwriter at Navigators, a brand of The Hartford. The role is part of the Wholesale Excess Casualty Division, which focuses on providing creative solutions for the excess market. The company culture emphasizes collaboration, inclusivity, innovative thinking, and career growth. Key responsibilities include underwriting, working with leaders, and providing customers with tailored coverage. The ideal candidate should have a customer-first mindset, strong analytical skills, and the ability to build relationships. Qualifications include a bachelor's degree, 5+ years of wholesale E&S excess casualty underwriting experience, and excellent communication skills.

Pharmacy Technician

Company: CVS Health

Location: Atlanta, GA

Posted Dec 20, 2024

CVS Health is inviting applications for Pharmacy Technicians, emphasizing their commitment to human-centric healthcare. The role involves delivering compassionate care, managing prescriptions, and ensuring regulatory compliance. New hires must complete a training program and satisfy state licensing requirements. The position offers opportunities for career growth and a range of benefits, including medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, and more. CVS Health values accountability, caring, collaboration, innovation, and integrity.

Assistant Manager, Merchandising - Mall Of Georgia

Company: Gap Inc.

Location: Buford, GA

Posted Dec 20, 2024

Gap, an iconic American brand, is seeking an Assistant Manager with 1-3 years of retail management experience. The role involves setting the store's tone, driving sales growth, and leading a high-performing team. Responsibilities include customer and product operations, merchandising, talent development, and ensuring brand representation. Benefits include a merchandise discount, competitive Paid Time Off, extensive 401(k) plan, and health insurance. Gap Inc. is committed to diversity and inclusion, recently recognized by Forbes as one of the World's Best Employers and Best Employers for Diversity.

Retail Sales Specialist - $18.00 per hour, plus commission and incentives!

Company: Spectrum

Location: Athens, GA

Posted Dec 20, 2024

Spectrum offers a Retail Sales Specialist role with a base pay of $18/hour, potential to earn $22.50/hour or $46,800 annually through commission and incentives. The position focuses on wireless, TV, and internet products with opportunities for advancement and generous commission. The company provides extensive training, competitive base salary, and emphasizes learning and growth. Spectrum values diversity and offers comprehensive pay and benefits, with a focus on employee well-being and career development.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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