Customer Success Manager Jobs in Atlanta, GA

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Looking for Customer Success Manager jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Atlanta, GA area.

Shift Lead

Company: Walgreens

Location: Atlanta, GA

Posted Dec 20, 2024

The role involves managing store operations, including opening and closing, handling cash, managing inventory, and ensuring a positive customer experience. Responsibilities also include assisting with warehouse and vendor processes, maintaining store systems, and ensuring compliance with laws and company policies.

Enterprise Sales Engineer, Majors Accounts

Company: Datadog

Location: Atlanta, GA

Posted Dec 20, 2024

Datadog is seeking an Enterprise Sales Engineer to provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations. The role involves partnering with the Sales team, owning technical engagement with customers during the trial phase, and delivering product and technical briefings to potential clients. The ideal candidate should be passionate about educating customers on observability risks, have strong communication skills, and experience in programming/scripting. Datadog values a hybrid workplace culture, offering benefits such as best-in-breed onboarding, global benefits, mentorship programs, and continuous professional development. The estimated yearly salary for this role is between $186,000 and $248,000 USD.

M&A IT Strategy and Diligence Manager

Company: Deloitte

Location: Atlanta, GA

Posted Dec 20, 2024

Deloitte is seeking an IT Strategy Manager for their M&A and Restructuring (M&A/R) Offering Portfolio. The role involves leading complex client engagements to refine IT strategy with a focus on inorganic growth. Responsibilities include conducting operational diligence, divestiture support, and post-merger support. The ideal candidate should have at least 6 years of technology experience across various areas, including IT organization, processes, applications, infrastructure, cloud technology, and cyber-security. They must also have experience in IT M&A due diligence or IT Service Delivery, with a proven ability to work effectively in a team and manage deliverables. The role requires travel up to 50% and offers a competitive wage range of $167,325 to $278,875.

Business Expert

Company: Apple

Location: Buford, GA

Posted Dec 20, 2024

The job posting is for a Business Expert role at the Apple Store. The role involves collaborating with businesses to help them thrive by introducing Apple solutions, technology, and services. The Business Expert meets with both new and existing customers to understand their needs, generates leads, and builds relationships. They work with the Business Team to prepare and present proposals, and inform customers about sales support options. The role requires knowledge of business technology needs, comfort with phone interactions, and strong people and presentation skills. Apple offers comprehensive benefits, including medical and dental coverage, retirement benefits, and educational reimbursement. The company is committed to inclusion and diversity.

Pharmacy Customer Service Associate

Company: Walgreens

Location: Albany, GA

Posted Dec 20, 2024

The job description highlights the importance of providing a distinctive and delightful customer experience, engaging customers and patients, and delivering efficient service. The role involves various responsibilities such as processing prescriptions, handling customer issues, and maintaining store systems. The ideal candidate should have good math skills, computer skills, and knowledge of store inventory control.

Shift Lead

Company: Walgreens

Location: Atlanta, GA

Posted Dec 20, 2024

The job involves managing store operations, including opening and closing, cash handling, inventory management, and customer service. Key responsibilities include engaging customers, resolving issues, coaching team members, maintaining store cleanliness, and ensuring compliance with regulations. The role requires leadership experience, fluency in English, and flexibility for various shifts. Preferred qualifications include knowledge of store inventory control and pharmacy certification.

Keyholder - The Cosmetics Company Store - 20hrs - Tanger Outlets Commerce - Commerce, GA

Company: ELC Beauty

Location: Jefferson, GA

Posted Dec 20, 2024

The Estée Lauder Companies is seeking a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager. The role involves leading by example, providing inspirational customer service, and handling cash reconciliation. Previous retail experience, especially in cosmetics, is preferred. The position offers a competitive salary, progressive career opportunities, and a comprehensive benefits package. The company values diversity and is an equal opportunity employer.

Shift Lead

Company: Walgreens

Location: Augusta, GA

Posted Dec 20, 2024

The role involves managing store operations, including opening and closing the store, handling cash, managing inventory, and ensuring a positive customer experience. Key responsibilities include managing deliveries, processing returns and refunds, maintaining store cleanliness, and assisting with pharmacy tasks. The position requires leadership experience, fluency in English, and knowledge of store systems. The role is based in Augusta, GA, with a salary range of $17 - $19 per hour.

Pharmacy Operations Manager

Company: Walgreens

Location: Duluth, GA

Posted Dec 20, 2024

The role involves performing day-to-day non-clinical pharmacy operations, administrative tasks, and ensuring efficient workflow for a positive patient experience. The individual will serve as a full-time certified pharmacy technician, operating pharmacy systems, and processing prescriptions under a pharmacist's supervision. They will also supervise pharmacy technicians and cashiers, and be responsible for personnel selection, scheduling, and development. The role includes customer engagement, resolving complaints, and enhancing customer experience. Operations involve assisting in patient care, prescription data entry, and medication preparation. The individual will manage core pharmacy workflow, coordinate daily activities, and ensure the pharmacy is clean and stocked. They will also manage non-clinical patient calls, drive technology/process roll out, and maintain pharmacy equipment. People & Performance Management includes leading technician performance, hiring, onboarding, training, and scheduling. The role requires PTCB certification and one year of pharmacy technician experience.

Marketing Consultant

Company: Chick-fil-A, Inc.

Location: Atlanta, GA

Posted Dec 20, 2024

The Marketing Consultant (MC) role at Chick-fil-A involves serving as a strategic advisor to Operators and an integral part of Area Support Teams (ASTs). The MC provides tailored marketing solutions to address unique challenges, influencing Operator groups on market-level strategies and growth plans. They act as a bridge between Operators, the field, and internal stakeholders, balancing expertise with approachable communication. Key responsibilities include consulting on marketing strategies, serving as a Marketing Subject Matter Expert, and partnering across the Support Center. The ideal candidate should possess strong analytical, relationship-building, and strategic skills, with at least 8 years of relevant experience.

Pharmacy Operations Manager

Company: Walgreens

Location: McDonough, GA

Posted Dec 20, 2024

The role involves performing day-to-day pharmacy operations, ensuring efficient workflow, and providing a positive patient experience. The position requires operating pharmacy systems, supervising staff, and managing pharmacy technicians. Engaging customers, resolving complaints, and enhancing customer experience are also key responsibilities. Assisting pharmacists in patient care, managing core pharmacy workflow, and ensuring compliance with laws and regulations are additional duties. Leading performance management of technicians, maintaining certifications, and participating in training and development programs are also part of the role. The ideal candidate should have PTCB certification, a year of pharmacy technician experience, and be fluent in English.

Director, Strategic Pharmacy Solutions

Company: McKesson

Location: Alpharetta, GA

Posted Dec 20, 2024

McKesson, a Fortune 10 company, is seeking a Sales Director for its Commercial Strategy and Innovation group. The role involves driving new business opportunities across diverse pharmacies, cultivating strategic relationships, and developing comprehensive account strategies. The ideal candidate should have 7+ years of new account sales experience, a proven track record in driving growth, and strong executive relationship management skills. The position is remote with up to 50% territory travel, primarily on the East Coast. McKesson offers a competitive compensation package and a culture focused on healthcare improvement and employee growth.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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