Customer Success Manager Jobs in Atlanta, GA

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Looking for Customer Success Manager jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Atlanta, GA area.

Cleaning Crew Member

Company: Cracker Barrel

Location: Dalton, GA

Posted Dec 20, 2024

Cracker Barrel Old Country Store is seeking a Cleaning Crew Member to maintain the cleanliness of their restaurant, kitchen, and retail shop. The position requires working 3rd shift, lifting up to 40 pounds, and working with hot and cold food items. The company offers a culture of belonging, commitment to diversity and inclusion, top-notch training, and competitive pay and benefits.

MAC Freelancer - Macys Towncenter - Kennesaw, GA

Company: ELC Beauty

Location: Kennesaw, GA

Posted Dec 20, 2024

The role is for a skilled make-up artist to deliver personalized in-store experiences, work in a high-performing team, and maintain high visual merchandising standards. The company values diversity, offers excellent training, and a competitive benefits package. While relevant qualifications are preferred, amateur-level applicants with high expertise are also welcome.

Retail Sales

Company: Cracker Barrel

Location: Valdosta, GA

Posted Dec 20, 2024

Cracker Barrel Old Country Store is seeking a Retail Sales team member for a role in Lake Park, GA. The position involves managing the retail shop, providing excellent guest service, and maintaining stock. The job offers flexible hours, potential for promotion, and top-notch training. Cracker Barrel emphasizes a culture of belonging, diversity, and inclusion, with opportunities for career growth and competitive benefits including health, dental, and vision insurance, a 401K plan, and employee stock purchasing. The role requires the ability to stand for long periods, lift up to 40 pounds, and work with food items.

Sr. ServiceNow CSM Lead

Company: Capgemini

Location: Dublin, GA

Posted Dec 20, 2024

Capgemini is seeking an experienced ServiceNow Business Analyst CSM SME with a proven track record in designing and deploying best practice process solutions, particularly in the CSM Module. The ideal candidate should have at least 6 CSM Module implementations, a ServiceNow CSA Certification, and additional certifications like CIS-CSM. They must have extensive experience in IT Service Management, Human Resources Service Delivery, Customer Service Management, Governance, Risk, and Compliance, and Service Asset and Configuration Management. The role involves understanding customer objectives, leading workshops, and deploying ITIL and Service Management Best Practices. The candidate will work alongside the Platform Architect and Developer, preparing and leading process and platform requirement workshops, and ensuring high-quality deliverables.

Customer Service Representative

Company: Global Industrial

Location: Buford, GA

Posted Dec 20, 2024

Global Industrial, a 70-year-old industry leader, offers a wide range of industrial equipment and supplies to businesses across North America. They communicate with customers via phone, email, and catalogs, aiming to resolve customer needs efficiently and professionally. The role requires strong communication skills, the ability to handle complex issues, and experience in customer service.

WAREHOUSE SUPERVISOR - 1ST SHIFT

Company: True Value Company

Location: Atlanta, GA

Posted Dec 20, 2024

The role involves directing and leading RDC associates, maintaining a safe work environment, overseeing daily operations, ensuring quality, and promoting continuous improvement. Responsibilities include managing performance, coaching, and fostering positive associate relations. The position requires bilingual candidates (English/Spanish) and involves hiring, training, and ensuring adherence to company policies. Key duties encompass overseeing warehouse operations, leading team meetings, managing department reports, and utilizing lean methodology for process improvement. The ideal candidate should have 3-5 years of experience in distribution, supply chain, or warehousing, with a high school diploma or equivalent. The role offers competitive benefits and incentives, including a 401K match and participation in the company's incentive plan.

Cleaning Crew Member

Company: Cracker Barrel

Location: Columbus, GA

Posted Dec 20, 2024

Cracker Barrel Old Country Store is seeking a Cleaning Crew Member to maintain the cleanliness of their restaurant, kitchen, and retail shop. The position requires working 3rd shift, lifting up to 40 pounds, and working with hot and cold food items. The company offers a culture of belonging, commitment to diversity and inclusion, top-notch training, and competitive pay and benefits.

Customer Experience Agent I - SOTF - US-3

Company: Sysco

Location: Kennesaw, GA

Posted Dec 20, 2024

Sysco is the global leader in foodservice distribution, offering opportunities to grow personally and professionally, contribute to a dynamic organization, and serve others.

MRO Storeroom Attendant/Receiving Clerk

Company: Saint-Gobain

Location: Peachtree City, GA

Posted Dec 20, 2024

The MRO Storeroom Attendant/Receiving Clerk role involves managing receiving, tracking, and distribution of MRO goods, ensuring inventory data accuracy, and coordinating with production, maintenance management, and technicians. Essential functions include identifying, receiving, issuing, and inventorying MRO parts in SAP, maintaining SparesFinder system, managing procurement records, and generating reports. The role requires high organizational skills, interpersonal communication, and proficiency in computer systems like Microsoft Excel and SAP. Physical requirements include operating forklifts, lifting 50 lbs, and working in a non-temperature-controlled manufacturing plant with high noise, dust, and moving machinery.

H&M Sales Advisor - Tanger Commerce (Part Time)

Company: H&M

Location: Jefferson, GA

Posted Dec 20, 2024

As a Sales Advisor at H&M, you'll provide excellent customer service, guide customers through the store, and actively sell products. Utilize your fashion knowledge to inform customers and maintain a clean, tidy sales floor. Collaborate with your team to deliver an exceptional customer experience. H&M values diversity and offers benefits like staff discounts, global development opportunities, and a comprehensive wellbeing program.

Cleaning Crew Member

Company: Cracker Barrel

Location: Savannah, GA

Posted Dec 20, 2024

The Cleaning Crew Member role at Cracker Barrel Old Country Store involves maintaining cleanliness of the restaurant, kitchen, and retail shop, primarily during the 3rd shift. Responsibilities include working with kitchen, dining room, and retail shop teams to keep various areas clean. Qualifications include being 18 years old, able to stand for long periods, lift up to 40 pounds, and work with food items. The company values diversity, equity, and inclusion, offering a culture of belonging, top-notch training, diverse career paths, and competitive pay and benefits.

Stylist - Retail Sales Associate - Epps Bridge Centre

Company: Gap Inc.

Location: Athens, GA

Posted Dec 20, 2024

Banana Republic, a premium lifestyle brand, seeks a stylist to create aspirational looks, understand customer needs, and foster an inclusive environment. The role involves styling expertise, effective communication, flexibility, and a passion for fashion. Benefits include merchandise discounts, competitive PTO, volunteer time, extensive 401(k), and health insurance. Gap Inc. is committed to diversity and inclusion.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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