Customer Success Manager Jobs in Atlanta, GA

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Looking for Customer Success Manager jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Atlanta, GA area.

PRODUCE/CLERK

Company: Kroger

Location: Augusta, GA

Posted Dec 20, 2024

This job description outlines the responsibilities of a customer service representative in a retail setting. The role involves providing excellent customer service, maintaining a safe and clean environment, and promoting corporate brands. The ideal candidate should be able to work cooperatively in a high-paced environment, manage conflict, and act with honesty and integrity.

Courtesy Clerk/Grocery Bagger

Company: Kroger

Location: Douglasville, GA

Posted Dec 20, 2024

The job description is for a Courtesy Clerk/Grocery Bagger at Kroger, a large national grocer. The role involves bagging groceries, maintaining a clean store environment, assisting customers, and ensuring safety. Kroger emphasizes its core values of respect, honesty, integrity, diversity, inclusion, and safety. The company highlights its growth, commitment to employees, and focus on food as central to its mission. They seek individuals with customer service skills, effective communication, and the ability to handle stress. Previous retail experience is preferred but not required.

Cashier

Company: Kroger

Location: Canton, GA

Posted Dec 20, 2024

The job description is for a Cashier/Checker role at Kroger, a large grocery chain. The role involves creating a positive customer experience, maintaining a clean and safe environment, and adhering to company values. Responsibilities include greeting customers, processing transactions, handling various payment methods, and ensuring food safety regulations are followed. The ideal candidate should have customer service experience, be able to handle stress, and possess effective communication skills. Kroger emphasizes its commitment to its employees, providing a supportive environment for growth and development.

Courtesy Clerk/Grocery Bagger

Company: Kroger

Location: Milledgeville, GA

Posted Dec 20, 2024

The job description outlines the responsibilities of a Courtesy Clerk/Grocery Bagger, emphasizing customer service, safety, and store maintenance. The company values respect, honesty, integrity, diversity, inclusion, and safety of others. The position requires effective communication skills, ability to handle stressful situations, and basic knowledge of food safety regulations.

Cashier

Company: Kroger

Location: Buford, GA

Posted Dec 20, 2024

The job description outlines responsibilities for a Cashier/Checker role, emphasizing the importance of creating a positive customer experience, maintaining a clean and safe environment, and adhering to company policies. Key tasks include greeting and assisting customers, processing transactions efficiently, understanding and managing various tenders, reporting pricing discrepancies, and ensuring compliance with food safety regulations. The role also involves reinforcing safety programs, practicing preventive maintenance, and staying updated with ads and promotions. The company values respect, honesty, integrity, diversity, inclusion, and safety, and offers opportunities for growth and development.

STARBUCKS/BARISTA

Company: Kroger

Location: Augusta, GA

Posted Dec 20, 2024

The job description is for a customer service role in a grocery store, emphasizing the importance of providing exceptional service, maintaining a clean and safe environment, and promoting inclusivity and community involvement. Responsibilities include answering customer queries, collaborating with team members, preparing beverages, offering product samples, ensuring product freshness, and adhering to food safety regulations. The company values respect, honesty, integrity, diversity, inclusion, and safety. They seek candidates with excellent customer service skills, and previous experience is desired. The company, a large national grocer, prides itself on its history of innovation and its commitment to its employees' growth and success.

PHARMACY/PHARMCST-INTERN

Company: Kroger

Location: Duluth, GA

Posted Dec 20, 2024

The job description is for a pharmacy position at Kroger, focusing on customer service, product knowledge, and maintaining a clean environment. Responsibilities include assisting with sales goals, providing drug counseling, managing prescriptions, and ensuring department cleanliness. The role requires a current state Pharmacy Intern license and enrollment in a US school of pharmacy. Kroger emphasizes its commitment to employees' growth and well-being, fostering a supportive and diverse work environment.

STORE/NIGHT CLERK

Company: Kroger

Location: Loganville, GA

Posted Dec 20, 2024

The job description involves creating an outstanding customer experience, maintaining a safe and clean environment, assisting in reaching sales and profit goals, and embracing the company's core values. Responsibilities include promoting trust and respect, gaining product knowledge, ensuring product freshness, adhering to food safety regulations, and maintaining a positive attitude. Qualifications include stress management, basic math skills, and effective communication. The company, a large grocer, values its employees and offers opportunities for growth.

Grocery Clerk

Company: Kroger

Location: Atlanta, GA

Posted Dec 20, 2024

The job description outlines responsibilities for a Grocery Clerk, emphasizing the importance of customer service, product quality, and maintaining a safe environment. Key tasks include assisting customers in finding products, informing them of specials, and ensuring freshness by checking 'sell by' dates. The role also involves stocking shelves, reporting discrepancies, and adhering to food safety regulations. The company values respect, honesty, integrity, diversity, inclusion, and safety, and seeks candidates with customer service skills, stress management abilities, and basic math knowledge. The company, a leading national grocer, prides itself on fostering a positive work environment and employee growth.

PHARMACY/TECHNICIAN

Company: Kroger

Location: Savannah, GA

Posted Dec 20, 2024

The job description involves providing exceptional customer service, promoting health and wellness, and adhering to HIPAA regulations. Responsibilities include assisting pharmacists, maintaining a clean environment, and ensuring accurate product dispensing. The role requires understanding and following various company guidelines, including those related to inventory management, food safety, and sanitation. Qualifications include a high school diploma, being 18 years old, and meeting state requirements. Familiarity with EPRN and pharmacy clerk experience is desired. The company, a large grocer with a history of innovation, values respect, honesty, integrity, diversity, inclusion, and safety.

Cashier

Company: Kroger

Location: Atlanta, GA

Posted Dec 20, 2024

The job description is for a Cashier/Checker role at Kroger, a large grocery chain in the US. The role involves creating a positive customer experience, maintaining a clean and safe environment, and adhering to company policies. Responsibilities include processing transactions, handling various tenders, controlling loss, reporting pricing discrepancies, and ensuring food safety regulations are followed. The ideal candidate should have customer service experience, be able to handle stress, and possess effective communication skills. Kroger emphasizes its commitment to its employees, providing opportunities for growth and a supportive work environment.

STORE/NIGHT CLERK

Company: Kroger

Location: Savannah, GA

Posted Dec 20, 2024

The job description involves creating a positive customer experience, maintaining a clean and safe environment, assisting in sales goals, and embodying the company's core values. Responsibilities include promoting trust, gaining product knowledge, ensuring product freshness, adhering to food safety regulations, and maintaining equipment. Qualifications include stress management, basic math skills, effective communication, and retail experience is desired. The company, a large grocer, values its employees and offers opportunities for growth.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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