Customer Success Manager Jobs in Chicago, IL

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Looking for Customer Success Manager jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Chicago, IL area.

Graphic Designer (Multimedia Focus)

Company: Daniels Health

Location: Chicago, IL

Posted Jun 25, 2025

Experience with project management and managing project timelines (not only your own, but also of any contractors).

Registered Nurse

Company: Oak Street Health

Location: Chicago, IL

Posted Jun 25, 2025

Active Registered Nurse (RN) Licensure in good standing with the applicable state. Qualified applicants with arrest or conviction records will be considered for…

Campaign Designer

Company: The University of Chicago

Location: Chicago, IL

Posted Jun 24, 2025

Utilizing design and production processes, the Designer works within defined processes and procedures to develop design standards and concepts for University…

Flex Security Officer - Western Suburbs

Company: Titan Security

Location: Downers Grove, IL

Posted Jun 25, 2025

Certificates, Licenses, Registrations: Ability to acquire and maintain a valid Illinois PERC, including state accredited training requirements. EOE/M/F/D/V.

Senior Vice President, Contact Center Operations

Company: The Chicago Lighthouse

Location: Chicago, IL

Posted Jun 24, 2025

The Senior Vice President leads a team of two Vice-Presidents, responsible for 13 contact centers, over 600 agents, managers and supervisors and one data…

U.S. Private Bank- Digital Client Service Associate

Company: JPMorganChase

Location: Chicago, IL

Posted Jun 25, 2025

Engage with respective client facing teams and internal business groups to deliver and execute client transactions. 3+ years of experience in similar roles.

HVAC/R Service Technician - Light Commercial

Company: CoolSys

Location: Chicago, IL

Posted Jun 24, 2025

Sr, senior, Service Tech, refridgeration, HVAC, refrigeration, HVAC-R, HVAC/R, diagnostic, commercial, service, install, mechanical, mechanic, apprentice, AC,…

Welder- 2nd shift

Company: S & C Electric Company

Location: Chicago, IL

Posted Jun 24, 2025

Execute welding operations to join, fabricate, and repair metal and other weldable material. Read and interpret blueprints, diagrams, specifications, and job…

Plumber - Technician II -POM-Evanston Hospital-Endeavor Health

Company: Aramark

Location: Evanston, IL

Posted Jun 25, 2025

Possess and maintain a valid driver's license. While working under the supervision of the Maintenance Manager, the General Maintenance II worker will perform…

Assistant Director, Events

Company: The University of Chicago

Location: Chicago, IL

Posted Jun 24, 2025

Minimum requirements include a college or university degree in related field. Proficient with Adobe Creative Suite, Microsoft Office Suite, the internet, and…

Digital Marketing Technology Specialist – Front-End Web (UX/Design Focus)

Company: Chamberlain Advisors LLC

Location: Chicago, IL

Posted Jun 24, 2025

The ideal candidate will have experience collaborating with creative and technical teams to build seamless, responsive user experiences and maintain a high…

Senior Project Manager - Chicago

Company: Turner Construction Company

Location: Chicago, IL

Posted Jun 25, 2025

Work Environment: While performing the duties of this job, the employee regularly works on-site at the construction work site where the employee is exposed to…

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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