Customer Success Manager Jobs in Chicago, IL

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Looking for Customer Success Manager jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Chicago, IL area.

Theatrical Head Carpenter

Company: Hubbard Street Dance Chicago

Location: Chicago, IL

Posted Jun 18, 2025

Help supervise crews at both union and non-union venues, leading and participating in truck calls, load-ins, work calls, maintenance calls, technical rehearsals…

Senior Project Manager - Interiors - Chicago

Company: Michael Page

Location: Chicago, IL

Posted Jun 18, 2025

Bachelor's Degree in Construction Management or a related field. My client desires hard-working individuals who can be mentored and develop with senior level…

Union HVAC Technician

Company: US AMR-Jones Lang LaSalle Americas, Inc.

Location: Chicago, IL

Posted Jun 20, 2025

Troubleshoot and repair pneumatic, electric, and electronic controls and equipment using proper testing equipment while working from technical drawings and…

Project Manager

Company: Cherry Talent Group

Location: Chicago, IL

Posted Jun 19, 2025

Comfortable managing both client-facing relationships and internal communication with field staff. Handle bid analysis, RFIs, submittals, change orders, shop…

Sous Chef

Company: LUXBAR

Location: Chicago, IL

Posted Jun 18, 2025

Train and develop kitchen staff; train cooks/kitchen staff in the importance of consistency in preparation and presentation.

Commercial HVAC Technician

Company: Longterm Health Management Services

Location: Skokie, IL

Posted Jun 19, 2025

This role requires a strong mechanical aptitude and the ability to work with various HVAC equipment and tools.

Ambulatory Registered Nurse - Allergy/Immunology Clinic

Company: Ann & Robert H. Lurie Children’s Hospital of Chicago

Location: Chicago, IL

Posted Jun 20, 2025

Performs nursing assessments utilizing a variety of assessment methods and/or area-specific tools. Basic Life Support certification.

Graphic Designer

Company: Party R Uz

Location: Chicago, IL

Posted Jun 20, 2025

*Valid driver’s license required.*. Proficient with design tools including Adobe Creative Suite and Canva. Deliver excellent customer service by guiding clients…

Registered Nurse, Ambulatory Peds

Company: Ann & Robert H. Lurie Children’s Hospital of Chicago

Location: Chicago, IL

Posted Jun 19, 2025

Performs nursing assessments utilizing a variety of assessment methods and/or area-specific tools. Basic Life Support certification from the American Heart…

High-End Jewelry/Timepiece Sales Specialist

Company: Burdeen's Jewelry

Location: Chicago, IL

Posted Jun 18, 2025

Consistently develop client relationships and exceed monthly targets through a passion for building your own successful business.

Internal Auditor - Staff

Company: Sims Metal

Location: Chicago, IL

Posted Jun 20, 2025

The Internal Auditor will work closely with the Internal Audit Manager to support the design and delivery of the internal audit plan, monitor the timely…

HIS Enterprise Architect

Company: RL Canning

Location: Chicago, IL

Posted Jun 19, 2025

They ensure solutions transition from the current state to target state solutions that achieve business outcomes.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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