Customer Success Manager Jobs in Chicago, IL

55,224 open positions · Updated daily

Looking for Customer Success Manager jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Chicago, IL area.

Developmental Engineer

Company:

Location: Peoria, IL

Posted Feb 03, 2025

Lead FCS Business Risk & Control Advisor

Company: Discover

Location: Chicago, IL

Posted Feb 03, 2025

Discover is offering a job opportunity for a Finance and Corporate Services professional with experience in risk management. The role involves being a thought leader in risk management, partnering with business process owners, and implementing enterprise policies and standards. The company values diversity and inclusion, and offers competitive compensation and benefits. The position requires a Bachelor's degree in Business Administration, Finance, or a related field, and 4+ years of experience in Finance, Accounting, or Risk Management. The application deadline is Jan 12, 2025.

Distribution Manager

Company:

Location: Deerfield, IL

Posted Feb 03, 2025

Developmental Engineer

Company:

Location: Addison, IL

Posted Feb 03, 2025

Developmental Engineer

Company:

Location: Sheffield, IL

Posted Feb 03, 2025

Lead Marketing Program

Company: Discover

Location: Chicago, IL

Posted Feb 03, 2025

Discover is offering a job opportunity for a marketing professional with experience in business marketing, brand communications, project management, integrated marketing, advertising, payments services, or related fields. The role involves managing marketing programs and initiatives to increase acceptance, product adoption, and grow volume for the network. The position requires 50% of the time to be devoted to managing the copy approval process and the other 50% to projects related to customer experience and complaint resolution. The company values diversity and inclusion, and offers a competitive total compensation package, including benefits such as paid parental leave, paid time off, 401k plan, medical, dental, vision, health savings account, STD, life, LTD, and AD&D, recognition program, education assistance, commuter benefits, family support programs, and employee stock purchase plan.

Distribution Manager

Company:

Location: Mundelein, IL

Posted Feb 03, 2025

Parts Washer Sales Specialist

Company:

Location: West Dundee, IL

Posted Feb 03, 2025

CDL-A Lease Purchase Driver - SAP Friendly

Company:

Location: Belleville, IL

Posted Feb 03, 2025

CDL-A Lease Purchase Driver - SAP Friendly

Company:

Location: Belleville, IL

Posted Feb 03, 2025

Developmental Engineer

Company:

Location: Springfield, IL

Posted Feb 03, 2025

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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