Customer Success Manager Jobs in Chicago, IL

55,224 open positions · Updated daily

Looking for Customer Success Manager jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Chicago, IL area.

Associate Banker (20 Hours) Skokie & Emerson Branch, Skokie, IL

Company: JPMorgan Chase

Location: Skokie, IL

Posted Feb 03, 2025

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Senior Campaign Manager

Company:

Location: Chicago, IL

Posted Feb 03, 2025

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Airborne Cryptologic Language Analyst

Company:

Location: Oak Lawn, IL

Posted Feb 03, 2025

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Airborne Cryptologic Language Analyst

Company:

Location: Rolling Meadows, IL

Posted Feb 03, 2025

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Airborne Cryptologic Language Analyst

Company:

Location: St. Charles, IL

Posted Feb 03, 2025

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Microsoft 365 System Administrator

Company:

Location: Gurnee, IL

Posted Feb 03, 2025

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Airborne Cryptologic Language Analyst

Company:

Location: Sheffield, IL

Posted Feb 03, 2025

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Airborne Cryptologic Language Analyst

Company:

Location: Mount Prospect, IL

Posted Feb 03, 2025

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dynamic VP Sales Operations drive excellence and efficiency critically evaluate sales motion

VP, Sales Operations

Company: IMO Health

Location: Chicago, IL

Posted Feb 03, 2025

IMO Health is looking for a VP Sales Operations to lead and optimize their sales strategy. The role involves partnering with sales leadership, CFO, and the executive team to develop and execute the annual sales plan. The ideal candidate should have strong analytical skills, expertise in CRM platforms, and experience in leading high-performing teams. They will be responsible for improving sales productivity, overseeing pipeline management, and developing sales enablement programs.

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Java Full Stack

Company: Wipro

Location: Chicago, IL

Posted Feb 03, 2025

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Senior Campaign Manager

Company:

Location: Gurnee, IL

Posted Feb 03, 2025

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Senior Electrical Project Engineer

Company: GE Vernova

Location: Oakbrook, IL / Remote

Posted Feb 03, 2025

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Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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