Customer Success Manager Jobs in Chicago, IL

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Looking for Customer Success Manager jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Chicago, IL area.

Janitor

Company: Evergreen Real Estate Services Llc

Location: Evanston, IL

Posted Aug 12, 2025

Conducts all business in accordance with company policies and procedures, state and federal laws; eg, OSHA, ADA, Fair Housing, etc.

Technical Project Manager

Company: Coates Group

Location: Chicago, IL

Posted Aug 12, 2025

The individual will also promote Agile best practices within their projects helping to facilitate scrum ceremonies, driving prioritization, as well as fostering…

Head of Enterprise Architecture

Company: CohnReznick

Location: Chicago, IL

Posted Aug 12, 2025

Bachelor’s degree in computer science, Information Systems, or related field; Master’s preferred. The Head of Enterprise Architecture will lead the strategic…

Davenport Screw Machine Setup/Machinist

Company: KKSP PRECISION MACHINING

Location: Glendale Heights, IL

Posted Aug 12, 2025

Setup tools and verify correct part number and revision level prior to putting into service. KKSP offers competitive salary, performance bonuses, medical,…

Janitorial / Maintenance Assistant

Company: Gilead Management, LLC

Location: Chicago, IL

Posted Aug 12, 2025

Must have a valid driver’s license and reliable vehicle. Must be able to apply principles of logical thinking to define problems, collect pertinent information,…

Garage Door Service Technician/Insatller

Company: Sear Garage Doors

Location: Glenview, IL

Posted Aug 12, 2025

Basic knowledge of electrical wiring relating to installing/repairing garage door openers. Ability to pass background check/clean driving record.

People Experiences Project Manager

Company: Rakuten

Location: Chicago, IL

Posted Aug 12, 2025

A Bachelor’s degree and a min of 5 years of relevant experience and/or education in any of: Psychology, Human Resources, Operations, Project Management or a…

Associate Chief Nursing Officer (Patient Care Services)

Company: University of Illinois

Location: Chicago, IL

Posted Aug 12, 2025

Represent the medical center at state, local and national levels through involvement in professional associations and organization.

Workday Engineer

Company: blueStone Staffing Solutions

Location: Chicago, IL

Posted Aug 12, 2025

Your role will be crucial in enabling complex configurations and approval workflows, supporting technical tools, and providing top-notch support to business…

Welder- 2nd shift

Company: S & C Electric Company

Location: Chicago, IL

Posted Aug 12, 2025

Execute welding operations to join, fabricate, and repair metal and other weldable material. Read and interpret blueprints, diagrams, specifications, and job…

Project Coordinator

Company: Predictive Sales AI

Location: Chicago, IL

Posted Aug 12, 2025

Collaboration: Experience working across technical and non-technical teams to drive project outcomes. Project Coordination: Understanding of project lifecycle…

Acme Screw Machine Setup/Operators

Company: KKSP PRECISION MACHINING

Location: Glendale Heights, IL

Posted Aug 12, 2025

With significant scale and technical expertise in 5 plants located in Illinois, Michigan, Wisconsin, Connecticut and Mexico, KKSP’s focus is world-class quality…

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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