Customer Success Manager Jobs in Chicago, IL

55,215 open positions · Updated daily

Looking for Customer Success Manager jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Chicago, IL area.

Carpenter

Company: RedBox Workshop

Location: Chicago, IL

Posted Aug 13, 2025

RedBox Workshop, Chicago’s premier fabricator of children’s interactive museum exhibits, is seeking skilled carpenters with a minimum of two years experience in…

HVAC Technician

Company: The Richmond Group USA

Location: Chicago, IL

Posted Aug 13, 2025

If you have any type of technical training and/or mechanical ability *AND English is not your native language*, we want to hear from you. This is your…

Anthropologie Sales Associate

Company: Anthropologie

Location: Chicago, IL

Posted Aug 13, 2025

A Sales Associate contributes to driving sales through providing a genuine and unique experience to each customer.

ETL Analyst/Data Scientist

Company: UChicago Medicine

Location: Chicago, IL

Posted Aug 13, 2025

Working with both internal and external stakeholders, the ETL Analyst/Data Scientist will design and deliver data models, data structures, and informatics…

Public Safety Officer I - Armed (Full Time, 3rd Shift)

Company: Advocate Aurora Health

Location: Chicago, IL

Posted Aug 13, 2025

A valid driver’s license issued by the Division of Motor Vehicle. Responds to service calls, such as combative or threatening patients or visitors and team…

Traditional Media Buyer

Company: Lucas James Talent Partners

Location: Chicago, IL

Posted Aug 13, 2025

Partner with planning and strategy teams to develop cross-media strategies that align with client KPIs. Strong negotiation skills backed by data analysis.

IMH Public Safety Officer

Company: UChicago Medicine

Location: Chicago, IL

Posted Aug 13, 2025

Hazards of the role include mechanical, electrical, chemical, biohazards, sharps, and radiation. Under general supervision, the Armed Public Safety Officer…

Senior Software Engineer

Company: Capital One

Location: Chicago, IL

Posted Aug 13, 2025

Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies.

Staff Accountant-Onsite

Company: Ignite Medical Resorts

Location: Park Ridge, IL

Posted Aug 13, 2025

Assist with year-end including gathering information for the completion of the annual financial statement reviews, Medicare and Medicaid cost reports and tax…

Insulation Technician - Contractor

Company: Green Attic Insulation

Location: Mount Prospect, IL

Posted Aug 13, 2025

Reliable transportation and valid driver's license. Operate and maintain insulation equipment and tools. Familiarity with tools and machinery used in insulation…

Software Engineer II

Company: CNH Industrial

Location: Oak Brook, IL

Posted Aug 13, 2025

Bachelor’s degree in Computer Science or related technical field with 2+ years of engineering experience. Keep abreast of new developments in the fields of…

Plumbers & Drain Techs Wanted (Get your license!)

Company: The Scottish Plumber

Location: Villa Park, IL

Posted Aug 13, 2025

Have a valid driver's license and a clean driving record. Have at least 2 years of plumbing or drain cleaning experience.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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