Customer Success Manager Jobs in Multiple Locations

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Looking for Customer Success Manager jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Multiple Locations area.

Information Technology Specialist (APPSW) - ADL (Open to both U.S. Citizens and Federal Employees)

Company: Department of Transportation - Federal Highway Administration

Location: Multiple Locations

Posted Dec 07, 2024

The job posting is for a Senior IT Specialist role, requiring collaboration with program offices on technical tasks such as designing, developing, testing, and implementing systems. Responsibilities include analyzing IT requirements, researching technologies, conducting studies, managing software projects, and minor contract management. The role demands specialized experience, with Grade 13 requiring experience in planning and managing IT projects, and Grade 14 needing additional experience in evaluating business needs and leading IT projects. KSAs include technical competence, IT program management, attention to detail, customer service, oral communication, and problem-solving. The position is eligible for occasional telework and may involve travel, with a government-issued travel card required. It's part of the FHWA's Alternative Duty Location (ADL) Program, allowing application in any approved ADL location. No education requirement exists, and a comprehensive benefits package is offered.

IT Specialist

Company: Department of Veterans Affairs - Deputy Assistant Secretary for Information and Technology

Location: Multiple Locations

Posted Dec 07, 2024

The text describes a job opening in the Chief Technology Office (CTO)/ Product Engineering Service (PES)/ Software Product Management (SPM) of the Department of Veterans Affairs (VA), Office of Information and Technology (OIT). The role involves implementing information technologies aligned with the VA's business strategies. The job requires U.S. citizenship, selective service registration for males born after 12/31/1959, and completion of an online assessment and USAHire Assessment. Applicants must meet time-in-grade requirements, have relevant IT experience, and specialized experience in project or program management. Two years of experience with enterprise level product replacement and leadership in using new technology approaches are also required. The position offers a comprehensive benefits package.

PROGRAM MANAGER

Company: Department of the Army - United States Army Futures Command

Location: Multiple Locations

Posted Dec 07, 2024

This is a public notice for anticipated vacancies in the DJ-04 pay band (GS-14 Step 1 to GS-15 Step 10). Interested applicants should review the 'How to Apply' section for application details. Remote work may be an option based on agency policy. The role requires a Secret security clearance, submission of a Financial Disclosure Report, and up to 25% business/TDY travel. A one-year trial period is required. Applicants must have at least one year of specialized experience in managing complex projects, developing business transformation recommendations, establishing outcome-driven metrics, and integrating new technologies. Key qualifications include leadership, teaming, change management, strategic problem-solving, and communication skills.

Materials Examiner and Identifier (Fork Lift Operator)

Company: Department of Defense - Defense Logistics Agency

Location: Multiple Locations

Posted Dec 07, 2024

This job posting details employment requirements and conditions for a Materials Examiner and Identifier position at DLA Disposition Services. The role involves moving, storing, and identifying materials, with physical demands including heavy lifting and prolonged standing. The work environment can be hot, cold, damp, and exposed to varying weather conditions. The position requires U.S. citizenship, completion of a favorable background check, and adherence to safety standards. Reemployed annuitants are not eligible, and the position is non-exempt under the Fair Labor Standards Act. A drug-free workplace policy is in place, with random testing for employees in testing-designated positions.

Deputy Chief Financial Officer

Company: Department of Agriculture - Farm Production and Conservation (FPAC) Business Center

Location: Multiple Locations

Posted Dec 07, 2024

The text describes a Senior Executive Service (SES) position, level 2, with a salary range of $198,538 - $210,220 per year. This role requires a 1-year probationary period and a background investigation. Applicants must provide evidence of executive leadership and supervisory experience, directly related to the skills outlined in Executive Core Qualifications (ECQs) and Technical Qualifications (TQs). The ECQs assess executive experience and potential, not technical expertise, and cover areas like leading change, leading people, results-driven approach, business acumen, and building coalitions. Applicants must submit a written narrative addressing each ECQ separately, with at least two examples per ECQ. The position does not have an education qualification requirement, and benefits include a comprehensive package designed to make a federal career rewarding.

Legal Assistant

Company: Department of the Interior - Office of the Secretary of the Interior

Location: Multiple Locations

Posted Dec 07, 2024

The Department of the Interior is dedicated to preserving natural resources and supporting communities, including Native American, Alaska Native, and affiliated Islander communities. The job posting outlines requirements such as U.S. citizenship, background investigation, direct deposit, and specific qualifications for GS-05 and GS-06 grade levels. These qualifications include specialized experience or education, with detailed descriptions of required skills. Additional notes cover foreign education, privacy, conflict of interest, E-Verify, and background checks.

Program Specialist (Direct Hire)

Company: National Aeronautics and Space Administration - Headquarters, NASA

Location: Multiple Locations

Posted Dec 07, 2024

This job posting is for a GS-14 position as the Educational Product Integration Manager for STEM Engagement in the NASA Office for STEM Engagement. The role involves leading educational product management, including policies, procedures, standards, review, approval, and assessment of all NASA educational products for students and educators. The position requires one year of directly related specialized experience equivalent to the GS-13 level, involving identifying and evaluating educational project functions, defining and implementing policy for educational products, and conducting analysis for product design, deployment, and assessments.

Materials Examiner and Identifier (Fork Lift Operator)

Company: Department of Defense - Defense Logistics Agency

Location: Multiple Locations

Posted Dec 07, 2024

This job posting details the requirements, conditions, and qualifications for a Materials Examiner and Identifier position at DLA Disposition Services. The position involves performing tasks such as moving, storing, and identifying materials, with a salary range of $21.95 to $25.60 for Ft Sam Houston, TX, and $23.54-$27.47 for Fort Riley, KS. The role is non-exempt under the Fair Labor Standards Act and requires U.S. citizenship. Applicants must pass a background check and be physically capable of heavy lifting and prolonged standing. The position is classified as Expeditionary Civilian (EC), meaning the incumbent may be required to deploy during crises or participate in readiness exercises. The job offers a comprehensive benefits package as part of a U.S. government career.

Legal Assistant

Company: Department of the Interior - Office of the Secretary of the Interior

Location: Multiple Locations

Posted Dec 07, 2024

The Department of the Interior is dedicated to preserving the nation's natural resources and supporting communities, including Native American, Alaska Native, and affiliated Islander communities. The role requires U.S. citizenship, a background check, direct deposit for payments, and submission of all required documents. Qualifications include meeting minimum requirements for GS-5 or GS-06, with specialized experience in mail sorting, electronic and paper filing, and basic computer software skills. A current driver's license is necessary, and the incumbent must be able to travel to remote locations. The position is subject to a preliminary background check and participation in E-Verify.

District Operations and Maintenance Manager

Company: Department of Energy - Bonneville Power Administration

Location: Multiple Locations

Posted Dec 07, 2024

The District Operations and Maintenance Manager position at Bonneville Power Administration (BPA) is seeking a candidate to ensure a safe power system, reliable electric service, and cost-effective operations. The role involves leading, overseeing, and administering electrical transmission or distribution maintenance, operations, construction, or engineering support activities. The position requires U.S. citizenship, participation in e-Verify, and potential registration for Selective Service. The role does not support remote work and involves a probationary period. Hiring incentives may be authorized for highly qualified candidates. BPA fosters a diverse and inclusive workplace and offers a comprehensive benefits package.

LEAD IT CYBERSECURITY SPECIALIST (CUSTSPT/INFOSEC)

Company: Department of Defense - Defense Finance and Accounting Service

Location: Multiple Locations

Posted Dec 07, 2024

This job announcement is for a position in the IT Directorate, Enterprise Services, Mission Support, Collaboration Services, ZTAID. The role involves leading a team to support customer needs using various web conferencing tools and collaborative platforms. The position requires IT-related experience, including attention to detail, customer service, oral communication, problem-solving, and specialized experience in supporting large virtual and hybrid events. New employees will undergo E-Verify and a favorable suitability review for a security clearance. The role offers comprehensive benefits, including health, vision, dental insurance, retirement benefits, paid time off, and educational benefits.

IT Cybersecurity Specialist ( System Administration)-Direct Hire

Company: Department of Justice - Office of the Inspector General

Location: Multiple Locations

Posted Dec 07, 2024

The Office of the Inspector General in the Department of Justice is highly regarded as one of the best places to work and a premier inspector general office in the federal government. They are seeking a motivated professional with customer service experience to support their mission of promoting integrity, efficiency, and accountability. The position requires U.S. citizenship, security clearance, Selective Service registration (if applicable), drug screening, and meeting all qualification requirements. Direct hire authority is used for this position, with specialized experience required for GS-13 and GS-14 levels. No education substitution is permitted for this job.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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